Communications & Marketing Business Partner

Are you a bilingual, strategic thinker who excels at transforming complex ideas into compelling stories? Can you develop and implement healthcare communications strategies that inspire action, showcase impact and thrive in a fast-paced environment?

If you're bilingual highly skilled at project management and coordination, passionate about healthcare improvement and driven to turn vision into action, join Healthcare Excellence Canada (HEC) as a Communications and Marketing Business Partner to help drive lasting improvements in healthcare quality and safety for all Canadians.

Term: 24-month contract
Reports to: Manager, Communications 
Salary Range: $90,357- $112,946 - $135,535 (Typical hiring range: $96,000 - $108,000)
Location: We are a pan-Canadian healthcare organization and welcome candidates from across Canada. Our head office is located in Ottawa, Ontario and we welcome flexible work options such as permanent/fully remote, hybrid and compressed work weeks.
Deadline to apply: January 19, 2025, 11:59 p.m. (ET)
How to apply: https://hecesc.bamboohr.com/jobs/

The Communications and Marketing Business Partner supports the client services function within the Communications and Marketing team. The Business Partner provides communications and client relations expertise related to a wide range of services to their internal clients. Together, client services acts as a centralized intake for communications requests, identifying opportunities, responding to requests and ensuring effective planning and coordination. Business Partners provide strategic communications advice and support for their internal clients, including developing, implementing, and evaluating strategic communications and marketing plans to promote HEC’s programs and initiatives in a way that supports overall organizational goals and objectives. The Communications and Marketing Business Partner will collaborate with internal clients, subject matter experts and other partners, to act as an effective liaison between the client needs and team capacity, through a solid project management approach.

Your core responsibilities include:

• Acts as the main point of contact for select internal clients to interact with the Communications and Marketing team, identifying opportunities and responding to requests.
• Collaborates with other Business Partners to provide a centralized intake, ensuring the effective planning and coordination of work involving the Communications and Marketing team.
• Develops, implements, and evaluates strategic communications and marketing plans to promote HEC’s programs and initiatives, in collaboration with internal clients and other members of the Communications and Marketing team.
• Manages communications and marketing projects for internal clients.
• Under guidance and direction of the Manager, Communications, develops, contributes to and monitors communications operating procedures, policies and workplans, demonstrating initiative in making recommendations for improvement and implementation plans.
• Develops and maintains solid relationships in the health services, government, and communications sectors, to support program operations and ensure appropriate representation of HEC’s work.

For complete details, please see the Job Description (PDF 222 KB).

Education and experience you will need to have:

• Bachelor’s degree in communications, marketing, or a related field is required.
• Minimum of five (5) years of progressive experience in a similar function is required.  
• Bilingual in French and English is required (French communication at the Advanced “C” level is required).
• Advanced computer software skills in Microsoft Office suite and virtual environment are required.

You will be a great fit for this role if you have:

• Highly developed interpersonal and problem-solving skills.
• Excellent project management skills including the ability to plan and collaborate with other teams across the organization.
• Excellent oral and written communication skills
• Strong client relations and relationship-building competencies, including experience developing and maintaining strategic partnerships
• Highly self-motivated with desire to contribute to the success of a healthcare improvement organization.
• Demonstrated time management skills, well organized and attentive to detail.
• Professional tact and diplomacy and confidentiality required.
• Ability to work well in a dynamic and highly motivated team.

HEC currently offers:

• Competitive salary with a bilingual bonus (if applicable)
• Full access to our comprehensive benefits package on the 1^st day of employment
• Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
• Holiday break closure in December between Christmas Day and New Year’s Day
• Generous vacation and personal leave plans
• A defined benefit pension plan with the CAAT Pension Plan
• Employee and Family Assistance Programs
• Fitness and Wellness Allowance
• Remote Work/Parking Allowance
• Paid professional association fees
• Educational and development opportunities
• On site (Ottawa) gym and complimentary coffee/tea
• Social activities

 HEC is open to exploring the possibility of secondments and interchanges with other organizations as part of our recruitment process. 

Healthcare Excellence Canada (HEC) is an equal opportunity employer and embraces diversity and inclusivity. HEC is committed to building teams with a variety of backgrounds, skills and views, as the more inclusive we are, the more impact we can have. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.