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surveys, feedback forms, suggestion boxes, interviews, and group discussions.   ",{"type":82,"content":1829},[1830],{"type":48,"attrs":1831,"content":1832},{"textAlign":50},[1833],{"text":1834,"type":54},"Communicate clearly about the purpose of collecting feedback and how information will be used and retained, and for how long.  ",{"type":82,"content":1836},[1837],{"type":48,"attrs":1838,"content":1839},{"textAlign":50},[1840],{"text":1841,"type":54},"Ask clear, concise, and specific questions.   ",{"type":82,"content":1843},[1844],{"type":48,"attrs":1845,"content":1846},{"textAlign":50},[1847],{"text":1848,"type":54},"Establish clear, safe pathways for staff to report experiences of bias, racism, discrimination, and moral injury, with transparent follow-up processes.  ",{"type":1519,"attrs":1850,"content":1851},{"level":1540,"textAlign":50},[1852],{"text":1853,"type":54,"marks":1854},"Foster relationships that drive change.   ",[1855],{"type":1674,"attrs":1856},{"color":1676},{"type":1545,"content":1858},[1859,1866],{"type":82,"content":1860},[1861],{"type":48,"attrs":1862,"content":1863},{"textAlign":50},[1864],{"text":1865,"type":54},"Create a culture of trust, respect, and understanding by building skills in communication, active listening, empathy, and conflict resolution.  ",{"type":82,"content":1867},[1868],{"type":48,"attrs":1869,"content":1870},{"textAlign":50},[1871],{"text":1872,"type":54},"Make time to build relationships within teams, across departments, and between all levels of the organization – from leadership to point-of-care staff.   ",{"type":1519,"attrs":1874,"content":1875},{"level":1540,"textAlign":50},[1876],{"text":1877,"type":54,"marks":1878},"Understand your history – and take responsibility for current harms.  ",[1879],{"type":1674,"attrs":1880},{"color":1676},{"type":1545,"content":1882},[1883,1890,1897,1904,1911],{"type":82,"content":1884},[1885],{"type":48,"attrs":1886,"content":1887},{"textAlign":50},[1888],{"text":1889,"type":54},"Learn about the histories and experiences of structurally marginalized people and communities. Start with online resources and courses, then bring in expert facilitators in anti-racism and anti-oppression.  ",{"type":82,"content":1891},[1892],{"type":48,"attrs":1893,"content":1894},{"textAlign":50},[1895],{"text":1896,"type":54},"Acknowledge and address the past and current harms that healthcare organizations and systems have caused – and still cause. Build relationships with community partners and centre their voices in reconciliation and repair.  ",{"type":82,"content":1898},[1899],{"type":48,"attrs":1900,"content":1901},{"textAlign":50},[1902],{"text":1903,"type":54},"Partner with community leaders and knowledge holders from structurally marginalized communities, and pay them equitably for their expertise.  ",{"type":82,"content":1905},[1906],{"type":48,"attrs":1907,"content":1908},{"textAlign":50},[1909],{"text":1910,"type":54},"Recognize First Nations, Inuit, and Métis peoples as rights holders with a distinct relationship to truth and reconciliation.  ",{"type":82,"content":1912},[1913],{"type":48,"attrs":1914,"content":1915},{"textAlign":50},[1916],{"text":1917,"type":54},"Partner with First Nations, Inuit, and Métis leaders and knowledge keepers – including staff within your organization – and ensure their voices shape truth and reconciliation efforts through meaningful leadership and decision-making roles.  ",{"_uid":1919,"title":1920,"ctaLeft":1921,"ctaRight":1922,"component":1664,"columnLeft":1923,"columnRight":1926},"a8f5a3e1-f4e7-4dbd-85d2-766dd8b79a38","Resources to support learning ",[],[],{"type":45,"content":1924},[1925],{"type":48},{"type":45,"content":1927},[1928],{"type":77,"attrs":1929,"content":1930},{"order":79},[1931,1943,1957],{"type":82,"content":1932},[1933],{"type":48,"attrs":1934,"content":1935},{"textAlign":38},[1936],{"text":1937,"type":54,"marks":1938},"William Osler Health System's Quality Improvement Plan ",[1939],{"type":69,"attrs":1940},{"href":1941,"uuid":38,"anchor":38,"custom":1942,"target":19,"linktype":20},"https://www.williamoslerhs.ca/en/who-we-are/quality-improvement-plan.aspx",{},{"type":82,"content":1944},[1945],{"type":48,"attrs":1946,"content":1947},{"textAlign":38},[1948,1955],{"text":1949,"type":54,"marks":1950},"Collective Impact Forum Resource Library",[1951],{"type":69,"attrs":1952},{"href":1953,"uuid":38,"anchor":38,"custom":1954,"target":19,"linktype":20},"https://collectiveimpactforum.org/resources/?search=&resource_topic=data-evaluation-and-learning",{},{"text":1956,"type":54}," ",{"type":82,"content":1958},[1959],{"type":48,"attrs":1960,"content":1961},{"textAlign":38},[1962],{"text":1963,"type":54,"marks":1964},"Critical Theory, Culture Change, and Achieving Health Equity in Health Care Settings ",[1965],{"type":69,"attrs":1966},{"href":1967,"uuid":38,"anchor":38,"custom":1968,"target":19,"linktype":20},"https://pubmed.ncbi.nlm.nih.gov/35353723/",{},"accordion-2-columns",{"type":45,"content":1971},[1972,1980,1988,1996],{"type":48,"attrs":1973,"content":1974},{"textAlign":38},[1975],{"text":1976,"type":54,"marks":1977},"Building a more inclusive organization means creating a culture in which all staff, healthcare providers, patients, and caregivers feel a sense of belonging and see themselves reflected in leadership, policies, and practices. When healthcare workers feel included and supported, they are better positioned to provide equitable, culturally safe care that centres the needs and experiences of patients and caregivers.  ",[1978],{"type":1674,"attrs":1979},{"color":17},{"type":48,"attrs":1981,"content":1982},{"textAlign":50},[1983],{"text":1984,"type":54,"marks":1985},"Creating a supportive environment can mean making changes to organizational practices and policies, offering learning opportunities, and fostering collaborative relationships among all team members. These efforts should be developed through equitable, structured processes that include staff at all levels, ensuring diverse perspectives shape organizational change.  ",[1986],{"type":1674,"attrs":1987},{"color":17},{"type":48,"attrs":1989,"content":1990},{"textAlign":50},[1991],{"text":1992,"type":54,"marks":1993},"When people and communities experience inequities that others do not, organizational policies and practices should directly respond.  ",[1994],{"type":1674,"attrs":1995},{"color":17},{"type":48,"attrs":1997,"content":1998},{"textAlign":50},[1999],{"text":2000,"type":54,"marks":2001},"Every organization will encounter its own unique opportunities and challenges when engaging in equity work. Creating psychological safety, establishing ground rules for respectful dialogue, and building accountability structures for addressing harm are essential foundations for this work. ",[2002],{"type":1674,"attrs":2003},{"color":17},{"id":1573,"_uid":2005,"items":2006,"title":1569,"component":1969,"description":2204},"31fe4698-1094-4f90-b6db-f0eea9abe87e",[2007,2155],{"_uid":2008,"title":1661,"ctaLeft":2009,"ctaRight":2010,"component":1664,"columnLeft":2011,"columnRight":2090},"c18de7cc-3ed9-460f-b063-45e78b0fe3e5",[],[],{"type":45,"content":2012},[2013,2018,2055,2060],{"type":1519,"attrs":2014,"content":2015},{"level":1540,"textAlign":38},[2016],{"text":2017,"type":54},"Identify and eliminate organizational policies that create barriers or cause harm to structurally marginalized communities.   ",{"type":1545,"content":2019},[2020,2027,2034,2041,2048],{"type":82,"content":2021},[2022],{"type":48,"attrs":2023,"content":2024},{"textAlign":38},[2025],{"text":2026,"type":54},"Start with policies that communities have already identified as barriers or harms – through feedback, advocacy, or complaints.   ",{"type":82,"content":2028},[2029],{"type":48,"attrs":2030,"content":2031},{"textAlign":38},[2032],{"text":2033,"type":54},"Conduct systematic equity audits of policies across all organizational areas: human resources, service delivery, governance, facilities, data practices, and finance.  ",{"type":82,"content":2035},[2036],{"type":48,"attrs":2037,"content":2038},{"textAlign":38},[2039],{"text":2040,"type":54},"Engage community members as co-reviewers and co-decision-makers in policy analysis, recognizing their expertise in how policies affect their lives and communities.  ",{"type":82,"content":2042},[2043],{"type":48,"attrs":2044,"content":2045},{"textAlign":38},[2046],{"text":2047,"type":54},"Include diverse staff at all organizational levels, and prioritize voices of staff from equity-denied communities.  ",{"type":82,"content":2049},[2050],{"type":48,"attrs":2051,"content":2052},{"textAlign":38},[2053],{"text":2054,"type":54},"When setting priorities for change, lead with the change’s potential impact on equity, not just how easy it will be to implement, and act urgently on policies causing immediate harm.   ",{"type":1519,"attrs":2056,"content":2057},{"level":1540,"textAlign":38},[2058],{"text":2059,"type":54},"Build capacity of staff and community members to engage in policy development.   ",{"type":1545,"content":2061},[2062,2069,2076,2083],{"type":82,"content":2063},[2064],{"type":48,"attrs":2065,"content":2066},{"textAlign":38},[2067],{"text":2068,"type":54},"Provide training on policy analysis, identifying equity impacts, writing policy briefs, and building coalitions.    ",{"type":82,"content":2070},[2071],{"type":48,"attrs":2072,"content":2073},{"textAlign":38},[2074],{"text":2075,"type":54},"Allocate dedicated time and resources for policy work as part of regular duties, not as an add-on.   ",{"type":82,"content":2077},[2078],{"type":48,"attrs":2079,"content":2080},{"textAlign":38},[2081],{"text":2082,"type":54},"Clarify organizational positions on policy issues and the boundaries within which staff can engage.   ",{"type":82,"content":2084},[2085],{"type":48,"attrs":2086,"content":2087},{"textAlign":38},[2088],{"text":2089,"type":54},"Support and ensure the safety of staff from structurally marginalized communities who are personally affected by inequitable policies.   ",{"type":45,"content":2091},[2092,2097,2134,2139],{"type":1519,"attrs":2093,"content":2094},{"level":1540,"textAlign":38},[2095],{"text":2096,"type":54},"Catalyze evidence-driven policy changes at relevant levels that advance health equity within your organization and beyond.  ",{"type":1545,"content":2098},[2099,2106,2113,2120,2127],{"type":82,"content":2100},[2101],{"type":48,"attrs":2102,"content":2103},{"textAlign":38},[2104],{"text":2105,"type":54},"Ground policy priorities based in community-identified needs and barriers, including evidence of systemic inequities.   ",{"type":82,"content":2107},[2108],{"type":48,"attrs":2109,"content":2110},{"textAlign":38},[2111],{"text":2112,"type":54},"Build coalitions with community organizations, health providers, and community groups to strengthen your collective voice and influence.   ",{"type":82,"content":2114},[2115],{"type":48,"attrs":2116,"content":2117},{"textAlign":38},[2118],{"text":2119,"type":54},"Centre and amplify community voices. Create space, dedicate organizational resources, and use your influence to support community priorities.   ",{"type":82,"content":2121},[2122],{"type":48,"attrs":2123,"content":2124},{"textAlign":38},[2125],{"text":2126,"type":54},"Keep sight of the bigger picture, which is that individual experiences of inequity are shaped by institutions and systems, and that lasting change requires addressing root causes at the policy and structural level, not only through local action.  ",{"type":82,"content":2128},[2129],{"type":48,"attrs":2130,"content":2131},{"textAlign":38},[2132],{"text":2133,"type":54},"Use multiple approaches tailored to your audience, including policy briefs, media engagement, public awareness campaigns, direct relationship-building with decision-makers, and participation in policy consultations at local, regional, and national levels.     ",{"type":1519,"attrs":2135,"content":2136},{"level":1540,"textAlign":38},[2137],{"text":2138,"type":54},"Support funding and payment models that enable equitable care.    ",{"type":1545,"content":2140},[2141,2148],{"type":82,"content":2142},[2143],{"type":48,"attrs":2144,"content":2145},{"textAlign":38},[2146],{"text":2147,"type":54},"Build partnerships in solidarity between well-resourced organizations and community-based organizations.  ",{"type":82,"content":2149},[2150],{"type":48,"attrs":2151,"content":2152},{"textAlign":38},[2153],{"text":2154,"type":54},"Share or pool resources – funding, space, infrastructure, and administrative support – across organizations to increase collective capacity.  ",{"_uid":2156,"title":1920,"ctaLeft":2157,"ctaRight":2158,"component":1664,"columnLeft":2159,"columnRight":2163},"740874ed-c823-4aa6-a4cd-393a6fd2c454",[],[],{"type":45,"content":2160},[2161],{"type":48,"attrs":2162},{"textAlign":38},{"type":45,"content":2164},[2165],{"type":77,"attrs":2166,"content":2167},{"order":79},[2168,2180,2192],{"type":82,"content":2169},[2170],{"type":48,"attrs":2171,"content":2172},{"textAlign":38},[2173],{"text":2174,"type":54,"marks":2175},"Equity Lens in Public Health – Health Equity Tools 2.0",[2176],{"type":69,"attrs":2177},{"href":2178,"uuid":38,"anchor":38,"custom":2179,"target":19,"linktype":20},"https://nccdh.ca/resources/entry/health-equity-tools-2.0",{},{"type":82,"content":2181},[2182],{"type":48,"attrs":2183,"content":2184},{"textAlign":38},[2185],{"text":2186,"type":54,"marks":2187},"Public Health Ontario – Policy Development",[2188],{"type":69,"attrs":2189},{"href":2190,"uuid":38,"anchor":38,"custom":2191,"target":19,"linktype":20},"https://www.publichealthontario.ca/en/Health-Topics/Public-Health-Practice/Policy-Development",{},{"type":82,"content":2193},[2194],{"type":48,"attrs":2195,"content":2196},{"textAlign":38},[2197],{"text":2198,"type":54,"marks":2199},"Health Care Payment Learning & Action Network",[2200],{"type":69,"attrs":2201},{"href":2202,"uuid":38,"anchor":38,"custom":2203,"target":19,"linktype":20},"https://hcp-lan.org/apm-framework/",{},{"type":45,"content":2205},[2206,2211,2216,2221],{"type":48,"attrs":2207,"content":2208},{"textAlign":38},[2209],{"text":2210,"type":54},"Health equity policy work involves developing, implementing, and evaluating the policies and funding models that shape how resources are allocated and how care is delivered to people facing the greatest barriers.  ",{"type":48,"attrs":2212,"content":2213},{"textAlign":38},[2214],{"text":2215,"type":54},"Policy operates at multiple levels: system mandates and funding, organizational priorities, program and operational workflows, and point-of-care practice. Catalyzing equitable policy means creating and advancing policies that reduce systemic barriers and intentionally redistribute resources and power, including supporting staff to understand and request for changes to policies that affect them and the communities they serve.   ",{"type":48,"attrs":2217,"content":2218},{"textAlign":38},[2219],{"text":2220,"type":54},"This work requires partnership across roles and levels of an organization. Even well-designed policies fall short unless adequate support is provided for managers and operational leaders to interpret a policy’s intent, support their teams, and address barriers to implementation. The work also requires looking beyond individual organizations to understanding how system-level equity policies can create lasting improvements in care and community well-being.  ",{"type":48,"attrs":2222,"content":2223},{"textAlign":38},[2224],{"text":2225,"type":54},"Community partnership is essential here: community members can co-lead in setting policy priorities, co-design policy solutions, define measures of success, and ensure policies reflect lived experience and community knowledge.   ",{"id":1586,"_uid":2227,"items":2228,"title":1582,"component":1969,"description":2438},"f3a18fc3-7cad-435d-8b0f-67633148c9a3",[2229,2377],{"_uid":2230,"title":1661,"ctaLeft":2231,"ctaRight":2232,"component":1664,"columnLeft":2233,"columnRight":2312},"899f26e9-7423-4041-89cf-0422b7155874",[],[],{"type":45,"content":2234},[2235,2240,2270,2275],{"type":1519,"attrs":2236,"content":2237},{"level":1540,"textAlign":38},[2238],{"text":2239,"type":54},"Build and sustain authentic community partnerships.   ",{"type":1545,"content":2241},[2242,2249,2256,2263],{"type":82,"content":2243},[2244],{"type":48,"attrs":2245,"content":2246},{"textAlign":38},[2247],{"text":2248,"type":54},"Build relationships over time without predetermined agendas, investing in trust before making asks. Draw on established guidance and resources to support this relationship building.   ",{"type":82,"content":2250},[2251],{"type":48,"attrs":2252,"content":2253},{"textAlign":38},[2254],{"text":2255,"type":54},"Offer compensation to community members for their time, expertise, and work.  ",{"type":82,"content":2257},[2258],{"type":48,"attrs":2259,"content":2260},{"textAlign":38},[2261],{"text":2262,"type":54},"Address power imbalances that often show up in engagement practices – e.g. who speaks, who is heard, and how decisions are made).  ",{"type":82,"content":2264},[2265],{"type":48,"attrs":2266,"content":2267},{"textAlign":38},[2268],{"text":2269,"type":54},"Partner with community organizations, social services, housing services, and other allied partners who are already doing this work.  ",{"type":1519,"attrs":2271,"content":2272},{"level":1540,"textAlign":38},[2273],{"text":2274,"type":54},"Co-design needs assessments with communities to understand health needs and priorities.   ",{"type":1545,"content":2276},[2277,2284,2291,2298,2305],{"type":82,"content":2278},[2279],{"type":48,"attrs":2280,"content":2281},{"textAlign":38},[2282],{"text":2283,"type":54},"Before conducting needs assessments, check whether communities have already identified their needs through existing advocacy, organizing, research, or data sources.  ",{"type":82,"content":2285},[2286],{"type":48,"attrs":2287,"content":2288},{"textAlign":38},[2289],{"text":2290,"type":54},"Ensure a strengths-based approach that not only identifies needs, but also recognizes the community’s existing strengths. ",{"type":82,"content":2292},[2293],{"type":48,"attrs":2294,"content":2295},{"textAlign":38},[2296],{"text":2297,"type":54},"Secure resources and decision-making authority to act on findings before conducting the assessment.   ",{"type":82,"content":2299},[2300],{"type":48,"attrs":2301,"content":2302},{"textAlign":38},[2303],{"text":2304,"type":54},"Draw on leading practices for conducting equity-centred needs assessments. This includes co-designing how data are collected, interpreted, and shared, and jointly identifying priority areas for investment.",{"type":82,"content":2306},[2307],{"type":48,"attrs":2308,"content":2309},{"textAlign":38},[2310],{"text":2311,"type":54},"Share findings with communities first, in accessible formats, and jointly determine next steps before broader dissemination.   ",{"type":45,"content":2313},[2314,2319,2349,2354],{"type":1519,"attrs":2315,"content":2316},{"level":1540,"textAlign":38},[2317],{"text":2318,"type":54},"Engage point of care staff and community members as partners in identifying service gaps and opportunities.   ",{"type":1545,"content":2320},[2321,2328,2335,2342],{"type":82,"content":2322},[2323],{"type":48,"attrs":2324,"content":2325},{"textAlign":38},[2326],{"text":2327,"type":54},"Recognize that staff working directly with structurally marginalized people and communities often have valuable insights into barriers to care and opportunities for improvements.   ",{"type":82,"content":2329},[2330],{"type":48,"attrs":2331,"content":2332},{"textAlign":38},[2333],{"text":2334,"type":54},"Ensure staff insights complement – but never replace – direct community leadership and engagement.  ",{"type":82,"content":2336},[2337],{"type":48,"attrs":2338,"content":2339},{"textAlign":38},[2340],{"text":2341,"type":54},"Create opportunities for staff and community members to collaborate in identifying solutions that build on existing community strengths.   ",{"type":82,"content":2343},[2344],{"type":48,"attrs":2345,"content":2346},{"textAlign":38},[2347],{"text":2348,"type":54},"Support staff to advocate for resources and changes that people and communities have identified as priorities.  ",{"type":1519,"attrs":2350,"content":2351},{"level":1540,"textAlign":38},[2352],{"text":2353,"type":54},"Allocate resources to address social and structural determinants of health based on community context and priorities.   ",{"type":1545,"content":2355},[2356,2363,2370],{"type":82,"content":2357},[2358],{"type":48,"attrs":2359,"content":2360},{"textAlign":38},[2361],{"text":2362,"type":54},"Partner with communities to understand the root causes of health inequities affecting them specifically. That shared understanding opens the door to collaborating on new service areas and sustainable solutions that build on existing community strengths.   ",{"type":82,"content":2364},[2365],{"type":48,"attrs":2366,"content":2367},{"textAlign":38},[2368],{"text":2369,"type":54},"Be open to community priorities that may differ from organizational assumptions, and to new approaches that require working across traditional boundaries and silos.  ",{"type":82,"content":2371},[2372],{"type":48,"attrs":2373,"content":2374},{"textAlign":38},[2375],{"text":2376,"type":54},"Fund services and initiatives that communities have identified as priorities, with flexible and sustained funding that allows community organizations to enhance capacity and sustainability.",{"_uid":2378,"title":1920,"ctaLeft":2379,"ctaRight":2380,"component":1664,"columnLeft":2381,"columnRight":2385},"7ad622a0-4473-4c35-936f-9ffa704b22bc",[],[],{"type":45,"content":2382},[2383],{"type":48,"attrs":2384},{"textAlign":38},{"type":45,"content":2386},[2387],{"type":77,"attrs":2388,"content":2389},{"order":79},[2390,2402,2414,2426],{"type":82,"content":2391},[2392],{"type":48,"attrs":2393,"content":2394},{"textAlign":38},[2395],{"text":2396,"type":54,"marks":2397},"Equity as a Guiding Theme in Hospitals’ Community Health Needs Assessments",[2398],{"type":69,"attrs":2399},{"href":2400,"uuid":38,"anchor":38,"custom":2401,"target":19,"linktype":20},"https://pubmed.ncbi.nlm.nih.gov/36127195/",{},{"type":82,"content":2403},[2404],{"type":48,"attrs":2405,"content":2406},{"textAlign":38},[2407],{"text":2408,"type":54,"marks":2409},"Asset-Based Community Development",[2410],{"type":69,"attrs":2411},{"href":2412,"uuid":38,"anchor":38,"custom":2413,"target":19,"linktype":20},"https://www.nurturedevelopment.org/asset-based-community-development/",{},{"type":82,"content":2415},[2416],{"type":48,"attrs":2417,"content":2418},{"textAlign":38},[2419],{"text":2420,"type":54,"marks":2421},"An Introduction to Community Health Needs Assessment",[2422],{"type":69,"attrs":2423},{"href":2424,"uuid":38,"anchor":38,"custom":2425,"target":19,"linktype":20},"https://www.communitycommons.org/collections/An-Introduction-to-Community-Health-Needs-Assessment-CHNA",{},{"type":82,"content":2427},[2428],{"type":48,"attrs":2429,"content":2430},{"textAlign":38},[2431],{"text":2432,"type":54,"marks":2433},"Top-Level Leaders and Implementation Strategies to Support Organizational Diversity, Equity, Inclusion, and Belonging (DEIB) Interventions: A Qualitative Study of Top-Level DEIB Leaders in Healthcare Organizations",[2434],{"type":69,"attrs":2435},{"href":2436,"uuid":38,"anchor":38,"custom":2437,"target":19,"linktype":20},"https://link.springer.com/content/pdf/10.1186/s13012-023-01319-7.pdf",{},{"type":45,"content":2439},[2440,2445,2450,2455],{"type":48,"attrs":2441,"content":2442},{"textAlign":38},[2443],{"text":2444,"type":54},"This action represents a fundamental shift away from traditional top-down service planning, which has historically relied on one-time consultations with community members that may not address what communities identify as most important.  ",{"type":48,"attrs":2446,"content":2447},{"textAlign":38},[2448],{"text":2449,"type":54},"Co-developing services with community members as partners – that have decision-making power – is essential for ensuring services meet community needs. Community members know the strengths of their communities and can identify their needs. Services that are co-developed with communities are more relevant and effective, and build trust among everyone involved. It is also important that community members receive fair compensation and recognition for their expertise and contributions.   ",{"type":48,"attrs":2451,"content":2452},{"textAlign":38},[2453],{"text":2454,"type":54},"Co-developing services allows health and social care organizations to better reflect community needs, build on existing strengths, and advance health equity. Needs assessments are one tool communities may draw on to help organizations understand those strengths and identify gaps between current services and community priorities. But they work best as part of a broader approach, conducted in partnership with community members and across health and social organizations, with a clear eye on how social and structural factors impact health and access to care.  ",{"type":48,"attrs":2456,"content":2457},{"textAlign":38},[2458],{"text":2459,"type":54},"Examples of community-identified services that address social determinants of health include food security programs, housing stability supports, peer navigator programs, and newcomer settlement or language-access services.  ",{"id":2461,"_uid":2462,"items":2463,"title":1595,"component":1969,"description":2678},"Collect","6360fda2-f6e1-46b2-a20c-b80524d50026",[2464,2605],{"_uid":2465,"title":1661,"ctaLeft":2466,"ctaRight":2467,"component":1664,"columnLeft":2468,"columnRight":2540},"fddb8731-b013-4e0e-b104-fb92e49c45d5",[],[],{"type":45,"content":2469},[2470,2475,2512,2517],{"type":1519,"attrs":2471,"content":2472},{"level":1540,"textAlign":38},[2473],{"text":2474,"type":54},"Build authentic partnerships with the communities whose data you are collecting.  ",{"type":1545,"content":2476},[2477,2484,2491,2498,2505],{"type":82,"content":2478},[2479],{"type":48,"attrs":2480,"content":2481},{"textAlign":38},[2482],{"text":2483,"type":54},"Draw on established frameworks and resources to guide community engagement for equity-focused data initiatives.  ",{"type":82,"content":2485},[2486],{"type":48,"attrs":2487,"content":2488},{"textAlign":38},[2489],{"text":2490,"type":54},"Support affected staff or community members to co-create data collection and related initiatives.   ",{"type":82,"content":2492},[2493],{"type":48,"attrs":2494,"content":2495},{"textAlign":38},[2496],{"text":2497,"type":54},"Offer recognition and compensation to affected staff or community members for their time, expertise, and work.  ",{"type":82,"content":2499},[2500],{"type":48,"attrs":2501,"content":2502},{"textAlign":38},[2503],{"text":2504,"type":54},"Address power imbalances in engagement by creating structures where community voices shape outcomes – e.g. who speaks, who is heard, and how decisions are made.    ",{"type":82,"content":2506},[2507],{"type":48,"attrs":2508,"content":2509},{"textAlign":38},[2510],{"text":2511,"type":54},"Ensure staff involved in partnerships on data collection and use are adequately trained and supported.  ",{"type":1519,"attrs":2513,"content":2514},{"level":1540,"textAlign":38},[2515],{"text":2516,"type":54},"Apply community-developed governance frameworks and guidelines.    ",{"type":1545,"content":2518},[2519,2526,2533],{"type":82,"content":2520},[2521],{"type":48,"attrs":2522,"content":2523},{"textAlign":38},[2524],{"text":2525,"type":54},"Apply established frameworks, such as the Ownership, Control, Access, and Possession (OCAP) framework noted above and the Engagement, Governance, Access, and Protection of data (EGAP) Principles for Black communities in Canada. These frameworks help organizations align their data practices with the needs, priorities, and rights of structurally marginalized people and communities.  ",{"type":82,"content":2527},[2528],{"type":48,"attrs":2529,"content":2530},{"textAlign":38},[2531],{"text":2532,"type":54},"Recognize that different communities have developed specific data governance frameworks based on their histories and priorities. Seek out and apply frameworks relevant to the communities you serve.  ",{"type":82,"content":2534},[2535],{"type":48,"attrs":2536,"content":2537},{"textAlign":38},[2538],{"text":2539,"type":54},"Ensure that those who are collecting data understand why and how to do so, and feel comfortable asking questions when needed. ",{"type":45,"content":2541},[2542,2547,2570,2575],{"type":1519,"attrs":2543,"content":2544},{"level":1540,"textAlign":38},[2545],{"text":2546,"type":54},"Use comprehensive implementation guidelines for equity-focused data collection. ",{"type":1545,"content":2548},[2549,2556,2563],{"type":82,"content":2550},[2551],{"type":48,"attrs":2552,"content":2553},{"textAlign":38},[2554],{"text":2555,"type":54},"Identify guidelines that relate to the particular needs, experiences, and wishes of the communities your organization serves, such as the Measuring Health Equity guide noted in the resources section to support learning section. These guidelines provide practical advice and tools for collecting, analyzing, and using demographic data (including race, ethnicity, gender, language, income, disability, and geographic location) in healthcare settings.   ",{"type":82,"content":2557},[2558],{"type":48,"attrs":2559,"content":2560},{"textAlign":38},[2561],{"text":2562,"type":54},"Ensure the organization has the infrastructure, expertise, and resources to collect and use equity-focused data in meaningful ways.   ",{"type":82,"content":2564},[2565],{"type":48,"attrs":2566,"content":2567},{"textAlign":38},[2568],{"text":2569,"type":54},"Ensure that adequate data protections are in place and that organizational leaders remain accountable for the security and integrity of data collected.  ",{"type":1519,"attrs":2571,"content":2572},{"level":1540,"textAlign":38},[2573],{"text":2574,"type":54},"Develop equity metrics in partnership with communities. \t  ",{"type":1545,"content":2576},[2577,2584,2591,2598],{"type":82,"content":2578},[2579],{"type":48,"attrs":2580,"content":2581},{"textAlign":38},[2582],{"text":2583,"type":54},"Ensure metrics reflect community-identified priorities, not only organizational goals. ",{"type":82,"content":2585},[2586],{"type":48,"attrs":2587,"content":2588},{"textAlign":38},[2589],{"text":2590,"type":54},"Establish clear accountability practices and processes for acting on what the data reveals. ",{"type":82,"content":2592},[2593],{"type":48,"attrs":2594,"content":2595},{"textAlign":38},[2596],{"text":2597,"type":54},"Report findings first to the communities whose data were collected, with transparent information about how data will drive action. ",{"type":82,"content":2599},[2600],{"type":48,"attrs":2601,"content":2602},{"textAlign":38},[2603],{"text":2604,"type":54},"Share progress publicly to build trust and invite broader engagement.  ",{"_uid":2606,"title":1920,"ctaLeft":2607,"ctaRight":2608,"component":1664,"columnLeft":2609,"columnRight":2613},"439003cd-0d03-42b3-8400-b51c3cf3b53d",[],[],{"type":45,"content":2610},[2611],{"type":48,"attrs":2612},{"textAlign":38},{"type":45,"content":2614},[2615],{"type":77,"attrs":2616,"content":2617},{"order":79},[2618,2630,2642,2654,2666],{"type":82,"content":2619},[2620],{"type":48,"attrs":2621,"content":2622},{"textAlign":38},[2623],{"text":2624,"type":54,"marks":2625},"Let’s Talk: Community Engagement for Health Equity ",[2626],{"type":69,"attrs":2627},{"href":2628,"uuid":38,"anchor":38,"custom":2629,"target":19,"linktype":20},"https://nccdh.ca/resources/entry/lets-talk-community-engagement-for-health-equity",{},{"type":82,"content":2631},[2632],{"type":48,"attrs":2633,"content":2634},{"textAlign":38},[2635],{"text":2636,"type":54,"marks":2637},"Public and Community Engagement at ICES ",[2638],{"type":69,"attrs":2639},{"href":2640,"uuid":38,"anchor":38,"custom":2641,"target":19,"linktype":20},"https://www.ices.on.ca/our-organization/public-and-community-engagement/",{},{"type":82,"content":2643},[2644],{"type":48,"attrs":2645,"content":2646},{"textAlign":38},[2647],{"text":2648,"type":54,"marks":2649},"Using OCAP and IQ as Frameworks to Address a History of Trauma in Indigenous Health Research",[2650],{"type":69,"attrs":2651},{"href":2652,"uuid":38,"anchor":38,"custom":2653,"target":19,"linktype":20},"https://journalofethics.ama-assn.org/article/using-ocap-and-iq-frameworks-address-history-trauma-indigenous-health-research/2020-10",{},{"type":82,"content":2655},[2656],{"type":48,"attrs":2657,"content":2658},{"textAlign":38},[2659],{"text":2660,"type":54,"marks":2661},"Engagement, Governance, Access, and Protection Framework",[2662],{"type":69,"attrs":2663},{"href":2664,"uuid":38,"anchor":38,"custom":2665,"target":19,"linktype":20},"https://nccdh.ca/resources/entry/engagement-governance-access-and-protection-egap-framework",{},{"type":82,"content":2667},[2668],{"type":48,"attrs":2669,"content":2670},{"textAlign":38},[2671],{"text":2672,"type":54,"marks":2673},"Measuring Health Equity – Demographic Data Collection",[2674],{"type":69,"attrs":2675},{"href":2676,"uuid":38,"anchor":38,"custom":2677,"target":19,"linktype":20},"https://torontohealthequity.ca/",{},{"type":45,"content":2679},[2680,2685,2690],{"type":48,"attrs":2681,"content":2682},{"textAlign":38},[2683],{"text":2684,"type":54},"Used well, equity-focused data reveals how systems create and maintain inequities affecting structurally marginalized people and communities, both within organizations and in the care they provide. These data help identify disparities, target interventions, and measure progress toward more equitable organizations and services.",{"type":48,"attrs":2686,"content":2687},{"textAlign":38},[2688],{"text":2689,"type":54},"Historically, communities have often been excluded from decisions about what data are collected and how they are used. This has caused harm: communities have been surveilled, their data extracted without consent or benefit, and information about them misused in ways that reinforce discrimination and distrust. Given this history, organizations must collect and use data in ways that are grounded in community consent, control, and benefit to communities.",{"type":48,"attrs":2691,"content":2692},{"textAlign":38},[2693],{"text":2694,"type":54},"Organizations should establish formal community engagement processes that position affected staff or community members as co-decision-makers about data collection (not just participants). Ongoing partnerships with community members and staff to determine how and why data are collected and used are central to equity-focused data practices. Community-developed data governance frameworks, such as the First Nations principles of ownership, control, access, and possession (OCAP), provide essential guidance for respectful data practices.",{"id":2696,"_uid":2697,"items":2698,"title":1608,"component":1969,"description":2921},"Equip","6e1e3eea-2757-4c43-9f35-5dc9d71f9804",[2699,2840],{"_uid":2700,"title":1661,"ctaLeft":2701,"ctaRight":2702,"component":1664,"columnLeft":2703,"columnRight":2775},"c5d4e538-2c89-4365-ab0a-5c10869c9f06",[],[],{"type":45,"content":2704},[2705,2710,2747,2752],{"type":1519,"attrs":2706,"content":2707},{"level":1540,"textAlign":38},[2708],{"text":2709,"type":54},"Create ongoing, tailored learning opportunities that build equity skills.  ",{"type":1545,"content":2711},[2712,2719,2726,2733,2740],{"type":82,"content":2713},[2714],{"type":48,"attrs":2715,"content":2716},{"textAlign":38},[2717],{"text":2718,"type":54},"Offer multiple learning formats – such as group workshops, self-guided modules, and unlearning spaces – to meet the diverse learning needs of team members and promote wider engagement.   ",{"type":82,"content":2720},[2721],{"type":48,"attrs":2722,"content":2723},{"textAlign":38},[2724],{"text":2725,"type":54},"Tailor learning goals, delivery formats, and resources to different roles – for example, senior leaders may need to focus on accountability structures and modelling humility, while point-of-care staff may need to address unconscious bias – and ensure all have adequate time and support for learning.   ",{"type":82,"content":2727},[2728],{"type":48,"attrs":2729,"content":2730},{"textAlign":38},[2731],{"text":2732,"type":54},"Foster relationships between staff members and community members through collaborative learning. These connections are essential for equity work.  ",{"type":82,"content":2734},[2735],{"type":48,"attrs":2736,"content":2737},{"textAlign":38},[2738],{"text":2739,"type":54},"Dedicate time during and after learning activities for individual and collective reflection and sharing.   ",{"type":82,"content":2741},[2742],{"type":48,"attrs":2743,"content":2744},{"textAlign":38},[2745],{"text":2746,"type":54},"Foster psychologically safe learning environments where team members can take risks, make mistakes, and grow.   ",{"type":1519,"attrs":2748,"content":2749},{"level":1540,"textAlign":38},[2750],{"text":2751,"type":54},"Ground all learning in an intersectional understanding of oppression and equity.    ",{"type":1545,"content":2753},[2754,2761,2768],{"type":82,"content":2755},[2756],{"type":48,"attrs":2757,"content":2758},{"textAlign":38},[2759],{"text":2760,"type":54},"Recognize that people experience multiple, intersecting forms of oppression – such as racism, sexism, and ageism – that create unique experiences of advantage and disadvantage.   ",{"type":82,"content":2762},[2763],{"type":48,"attrs":2764,"content":2765},{"textAlign":38},[2766],{"text":2767,"type":54},"Use case examples that reflect intersectional realities, including opportunities to share lived experiences and stories.  ",{"type":82,"content":2769},[2770],{"type":48,"attrs":2771,"content":2772},{"textAlign":38},[2773],{"text":2774,"type":54},"Examine how policies and practices may address one form of inequity while perpetuating others, and work toward solutions that advance equity across multiple dimensions. ",{"type":45,"content":2776},[2777,2782,2805,2810],{"type":1519,"attrs":2778,"content":2779},{"level":1540,"textAlign":38},[2780],{"text":2781,"type":54},"Embed equity competencies into all organizational learning systems. ",{"type":1545,"content":2783},[2784,2791,2798],{"type":82,"content":2785},[2786],{"type":48,"attrs":2787,"content":2788},{"textAlign":38},[2789],{"text":2790,"type":54},"Include equity, diversity, inclusion, and anti-oppression competencies in new employee orientation and learning requirements.   ",{"type":82,"content":2792},[2793],{"type":48,"attrs":2794,"content":2795},{"textAlign":38},[2796],{"text":2797,"type":54},"Re-visit and deepen these core concepts over time. Sustained engagement signals organizational commitment and supports ongoing skill development.  ",{"type":82,"content":2799},[2800],{"type":48,"attrs":2801,"content":2802},{"textAlign":38},[2803],{"text":2804,"type":54},"Include equity skills in performance expectations and evaluations for all staff, making equity as important as clinical, operational, or financial performance.   ",{"type":1519,"attrs":2806,"content":2807},{"level":1540,"textAlign":38},[2808],{"text":2809,"type":54},"Build skills in reflection and reflexivity. \t  ",{"type":1545,"content":2811},[2812,2819,2826,2833],{"type":82,"content":2813},[2814],{"type":48,"attrs":2815,"content":2816},{"textAlign":38},[2817],{"text":2818,"type":54},"Create regular opportunities for individual and team reflection, with a focus on how power shapes interactions and outcomes.  ",{"type":82,"content":2820},[2821],{"type":48,"attrs":2822,"content":2823},{"textAlign":38},[2824],{"text":2825,"type":54},"Build reflexivity skills that support in-the-moment awareness of biases, assumptions, and power dynamics.   ",{"type":82,"content":2827},[2828],{"type":48,"attrs":2829,"content":2830},{"textAlign":38},[2831],{"text":2832,"type":54},"Provide spaces for teams to process challenging experiences together.  ",{"type":82,"content":2834},[2835],{"type":48,"attrs":2836,"content":2837},{"textAlign":38},[2838],{"text":2839,"type":54},"Normalize discomfort and imperfection in learning, creating space for people to acknowledge when they’ve caused harm and engage in repair and growth. ",{"_uid":2841,"title":1920,"ctaLeft":2842,"ctaRight":2843,"component":1664,"columnLeft":2844,"columnRight":2848},"eb718ce7-6990-4749-88b9-617fdad35f1b",[],[],{"type":45,"content":2845},[2846],{"type":48,"attrs":2847},{"textAlign":38},{"type":45,"content":2849},[2850],{"type":77,"attrs":2851,"content":2852},{"order":79},[2853,2871,2888,2901],{"type":82,"content":2854},[2855],{"type":48,"attrs":2856,"content":2857},{"textAlign":50},[2858,2867],{"text":2859,"type":54,"marks":2860},"EQUIP Healthcare: An Overview of a Multi-Component Intervention to Enhance Equity-Oriented Care in Primary Health Care Settings",[2861,2864],{"type":69,"attrs":2862},{"href":2863,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://pmc.ncbi.nlm.nih.gov/articles/PMC4688920/",{"type":1674,"attrs":2865},{"color":2866},"windowtext",{"text":1956,"type":54,"marks":2868},[2869],{"type":1674,"attrs":2870},{"color":17},{"type":82,"content":2872},[2873],{"type":48,"attrs":2874,"content":2875},{"textAlign":50},[2876,2884],{"text":2877,"type":54,"marks":2878},"Let’s Talk: Intersectionality",[2879,2882],{"type":69,"attrs":2880},{"href":2881,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://nccdh.ca/resources/entry/lets-talk-intersectionality",{"type":1674,"attrs":2883},{"color":2866},{"text":1956,"type":54,"marks":2885},[2886],{"type":1674,"attrs":2887},{"color":17},{"type":82,"content":2889},[2890],{"type":48,"attrs":2891,"content":2892},{"textAlign":50},[2893],{"text":879,"type":54,"marks":2894},[2895,2899],{"type":69,"attrs":2896},{"href":2897,"uuid":38,"anchor":38,"custom":2898,"target":73,"linktype":20},"https://www.healthcareexcellence.ca/en/about/about-us/truth-and-reconciliation-action-plan/?gad_source=1&gclid=CjwKCAiAxaCvBhBaEiwAvsLmWJt496HDQwCzClMOVwFMpcYLFzgGctfxyxoLQ4PzpFEVODwN_x3BDxoCLIYQAvD_BwE",{},{"type":1674,"attrs":2900},{"color":2866},{"type":82,"content":2902},[2903],{"type":48,"attrs":2904,"content":2905},{"textAlign":50},[2906,2915],{"text":2907,"type":54,"marks":2908},"Engaging with Everyone Webinar Series",[2909,2913],{"type":69,"attrs":2910},{"href":2911,"uuid":38,"anchor":38,"custom":2912,"target":73,"linktype":20},"https://healthcareexcellence.ca/en/events-and-opportunities/webinar-series-engaging-with-everyone/",{},{"type":1674,"attrs":2914},{"color":17},{"text":2916,"type":54,"marks":2917}," ",[2918],{"type":1674,"attrs":2919},{"color":2920},"#3F358F",{"type":45,"content":2922},[2923,2928,2933],{"type":48,"attrs":2924,"content":2925},{"textAlign":38},[2926],{"text":2927,"type":54},"Equipping all team members with critical skills related to equity is essential for creating meaningful and sustainable change toward health equity. Such skills enable team members to recognize inequities, interrupt harmful practices, and partner to co-develop more equitable systems.",{"type":48,"attrs":2929,"content":2930},{"textAlign":38},[2931],{"text":2932,"type":54},"Building health-equity skills requires giving team members ongoing opportunities to learn about cultural safety, as well as anti-racist, anti-oppressive, and trauma-informed care. Equally important are that staff be given opportunities to unlearn harmful beliefs and practices – this can mean examining assumptions, confronting biases, and questioning approaches previously understood as neutral – and that they be supported to approach the work with humility.",{"type":48,"attrs":2934,"content":2935},{"textAlign":38},[2936],{"text":2937,"type":54},"These spaces for learning, unlearning, and growing together build a sense of belonging among the health workforce and strengthen their capacity for equitable care. Equity skill building goals should be incorporated into organizations’ learning and development plans for every role and level. These goals should include clear expectations for how team members apply health-equity skills in daily work, with support structures and accountability mechanisms to enable success.",{"id":1625,"_uid":2939,"items":2940,"title":1621,"component":1969,"description":3212},"777f5364-7b57-4144-8d8d-72853e32c267",[2941,3117],{"_uid":2942,"title":1661,"ctaLeft":2943,"ctaRight":2944,"component":1664,"columnLeft":2945,"columnRight":3024},"ff68de62-effc-4677-a499-0162ab4a5eae",[],[],{"type":45,"content":2946},[2947,2952,2989,2994],{"type":1519,"attrs":2948,"content":2949},{"level":1540,"textAlign":38},[2950],{"text":2951,"type":54},"Employ community health workers, peer navigators, and cultural liaisons from the communities served.   ",{"type":1545,"content":2953},[2954,2961,2968,2975,2982],{"type":82,"content":2955},[2956],{"type":48,"attrs":2957,"content":2958},{"textAlign":38},[2959],{"text":2960,"type":54},"Recognize and value the expertise held by people with lived and living experience. These qualifications stand alongside professional credentials.   ",{"type":82,"content":2962},[2963],{"type":48,"attrs":2964,"content":2965},{"textAlign":38},[2966],{"text":2967,"type":54},"Hire people who have lived and living experience, and cultural knowledge relevant to the people and communities served by the organization.   ",{"type":82,"content":2969},[2970],{"type":48,"attrs":2971,"content":2972},{"textAlign":38},[2973],{"text":2974,"type":54},"Create training opportunities and career pathways for community members to enter into health and social care roles.   ",{"type":82,"content":2976},[2977],{"type":48,"attrs":2978,"content":2979},{"textAlign":38},[2980],{"text":2981,"type":54},"Ensure these workers are fully integrated into care teams as valued contributors – not as tokenized add-ons – while also offering equitable compensation and meaningful opportunities for professional development. ",{"type":82,"content":2983},[2984],{"type":48,"attrs":2985,"content":2986},{"textAlign":38},[2987],{"text":2988,"type":54},"Protect staff from equity-deserving communities from carrying a disproportionate burden of equity work and ensure improvement initiatives are adequately supported by organizational resources.  ",{"type":1519,"attrs":2990,"content":2991},{"level":1540,"textAlign":38},[2992],{"text":2993,"type":54},"Ensure all staff and leaders practice culturally safe, equitable, and trauma-informed care.  ",{"type":1545,"content":2995},[2996,3003,3010,3017],{"type":82,"content":2997},[2998],{"type":48,"attrs":2999,"content":3000},{"textAlign":38},[3001],{"text":3002,"type":54},"Support staff and leaders to develop and apply equity skills in real-time interactions through coaching, mentorship, and supervised practice. ",{"type":82,"content":3004},[3005],{"type":48,"attrs":3006,"content":3007},{"textAlign":38},[3008],{"text":3009,"type":54},"Provide appropriate supervision and non-punitive feedback that helps staff and leaders improve their practice of applying trauma-informed, culturally safe care. ",{"type":82,"content":3011},[3012],{"type":48,"attrs":3013,"content":3014},{"textAlign":38},[3015],{"text":3016,"type":54},"Facilitate regular team debriefs and discussions on challenging situations to support emotional safety, continuous learning, and critical reflection on practice.",{"type":82,"content":3018},[3019],{"type":48,"attrs":3020,"content":3021},{"textAlign":38},[3022],{"text":3023,"type":54},"Establish clear processes for addressing harm when bias, discrimination, or culturally unsafe care occurs, with accountability for learning and change.  ",{"type":45,"content":3025},[3026,3031,3068,3073],{"type":1519,"attrs":3027,"content":3028},{"level":1540,"textAlign":38},[3029],{"text":3030,"type":54},"Design services to reduce barriers and meet diverse needs  ",{"type":1545,"content":3032},[3033,3040,3047,3054,3061],{"type":82,"content":3034},[3035],{"type":48,"attrs":3036,"content":3037},{"textAlign":38},[3038],{"text":3039,"type":54},"Offer services at times that work for people and communities, not just during standard business hours.   ",{"type":82,"content":3041},[3042],{"type":48,"attrs":3043,"content":3044},{"textAlign":38},[3045],{"text":3046,"type":54},"Provide services in multiple locations – such as community-based settings, mobile clinics, and virtual options – not only in institutional facilities.   ",{"type":82,"content":3048},[3049],{"type":48,"attrs":3050,"content":3051},{"textAlign":38},[3052],{"text":3053,"type":54},"Ensure interpretation services are available in the languages spoken by the people and communities served, and provide materials in plain language.  ",{"type":82,"content":3055},[3056],{"type":48,"attrs":3057,"content":3058},{"textAlign":38},[3059],{"text":3060,"type":54},"Offer multiple ways to access services – e.g. walk-in, same-day appointment, scheduled visits – to accommodate different needs and circumstances.   ",{"type":82,"content":3062},[3063],{"type":48,"attrs":3064,"content":3065},{"textAlign":38},[3066],{"text":3067,"type":54},"Provide navigation support to help people access and coordinate care across a complex system of providers.   ",{"type":1519,"attrs":3069,"content":3070},{"level":1540,"textAlign":38},[3071],{"text":3072,"type":54},"Evaluate and redesign service delivery through an equity lens    ",{"type":1545,"content":3074},[3075,3082,3089,3096,3103,3110],{"type":82,"content":3076},[3077],{"type":48,"attrs":3078,"content":3079},{"textAlign":38},[3080],{"text":3081,"type":54},"Conduct equity impact assessments, together with community members, before implementing or changing services, asking: Who benefits? Who is excluded? Who is burdened? What barriers are created? What might cause harm?  ",{"type":82,"content":3083},[3084],{"type":48,"attrs":3085,"content":3086},{"textAlign":38},[3087],{"text":3088,"type":54},"Ensure community members have decision-making authority in the design, implementation, and monitoring of service delivery. ",{"type":82,"content":3090},[3091],{"type":48,"attrs":3092,"content":3093},{"textAlign":38},[3094],{"text":3095,"type":54},"Co-develop evaluation processes with people using services, ensuring they define success measures and interpret findings.   ",{"type":82,"content":3097},[3098],{"type":48,"attrs":3099,"content":3100},{"textAlign":38},[3101],{"text":3102,"type":54},"Collect demographic data to identify disparities in who accesses services and who experiences better or worse outcomes. Ensure that individuals provide informed consent and that communities have a say in how their data is collected, used, and shared. ",{"type":82,"content":3104},[3105],{"type":48,"attrs":3106,"content":3107},{"textAlign":38},[3108],{"text":3109,"type":54},"Disaggregate data by race, ethnicity, income, geography, language, and other relevant factors to identify which communities experience disparities.  ",{"type":82,"content":3111},[3112],{"type":48,"attrs":3113,"content":3114},{"textAlign":38},[3115],{"text":3116,"type":54},"Remove barriers that data and other sources of knowledge reveal, rather than simply documenting barriers without acting on them.",{"_uid":3118,"title":1920,"ctaLeft":3119,"ctaRight":3120,"component":1664,"columnLeft":3121,"columnRight":3125},"4e7e46c3-66d3-44c1-8ab7-e521e069e22b",[],[],{"type":45,"content":3122},[3123],{"type":48,"attrs":3124},{"textAlign":38},{"type":45,"content":3126},[3127],{"type":77,"attrs":3128,"content":3129},{"order":79},[3130,3160,3177,3195],{"type":82,"content":3131},[3132],{"type":48,"attrs":3133,"content":3134},{"textAlign":50},[3135,3143,3148,3156],{"text":3136,"type":54,"marks":3137},"EQUIP Equity Essentials Toolkit",[3138,3141],{"type":69,"attrs":3139},{"href":3140,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://equiphealthcare.ca/equip-equity-essentials/",{"type":1674,"attrs":3142},{"color":2866},{"text":3144,"type":54,"marks":3145}," and ",[3146],{"type":1674,"attrs":3147},{"color":17},{"text":3149,"type":54,"marks":3150},"Online Course",[3151,3154],{"type":69,"attrs":3152},{"href":3153,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://equiphealthcare.ca/resources/equipping-for-equity-online-modules/",{"type":1674,"attrs":3155},{"color":2866},{"text":1956,"type":54,"marks":3157},[3158],{"type":1674,"attrs":3159},{"color":17},{"type":82,"content":3161},[3162],{"type":48,"attrs":3163,"content":3164},{"textAlign":50},[3165,3173],{"text":3166,"type":54,"marks":3167},"IDEA Training Collaborative",[3168,3171],{"type":69,"attrs":3169},{"href":3170,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://ideatraining.org/view-our-courses/",{"type":1674,"attrs":3172},{"color":2866},{"text":1956,"type":54,"marks":3174},[3175],{"type":1674,"attrs":3176},{"color":17},{"type":82,"content":3178},[3179],{"type":48,"attrs":3180,"content":3181},{"textAlign":50},[3182,3191],{"text":3183,"type":54,"marks":3184},"Community Planning Tool: Applying a Health Equity Lens to Program Planning",[3185,3189],{"type":69,"attrs":3186},{"href":3187,"uuid":38,"anchor":38,"custom":3188,"target":19,"linktype":20},"https://www.fraserhealth.ca/-/media/Project/FraserHealth/FraserHealth/Health-Topics/20180322_Community_Planning_Tool_Online.pdf",{},{"type":1674,"attrs":3190},{"color":2866},{"text":1956,"type":54,"marks":3192},[3193],{"type":1674,"attrs":3194},{"color":17},{"type":82,"content":3196},[3197],{"type":48,"attrs":3198,"content":3199},{"textAlign":50},[3200,3208],{"text":3201,"type":54,"marks":3202},"Health Equity Impact Assessment Tool",[3203,3206],{"type":69,"attrs":3204},{"href":3205,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://www.camh.ca/en/professionals/professionals--projects/heia/heia-tool",{"type":1674,"attrs":3207},{"color":2866},{"text":2916,"type":54,"marks":3209},[3210],{"type":1674,"attrs":3211},{"color":17},{"type":45,"content":3213},[3214,3219,3224],{"type":48,"attrs":3215,"content":3216},{"textAlign":38},[3217],{"text":3218,"type":54},"Many traditional service delivery models in Canada have been designed for people in dominant groups, creating disadvantages and barriers for structurally marginalized populations, thereby perpetuating inequities. These systems operate on a \"one-size-fits-all\" model that often excludes or underserves people with diverse needs, experiences, and circumstances.  ",{"type":48,"attrs":3220,"content":3221},{"textAlign":38},[3222],{"text":3223,"type":54},"Improving service delivery means designing systems to be accessible, inclusive and responsive to the people and communities being served. This includes examining and changing the timing, staffing, workflows, and accessibility of services. It requires organizations to follow community leadership in designing services and to shift power to community members and people using the services.   ",{"type":48,"attrs":3225,"content":3226},{"textAlign":38},[3227],{"text":3228,"type":54},"Progress requires asking critical questions: Who benefits from current service delivery models? Who is excluded? Who is burdened? How can we reduce disparities in access and outcomes? Answering these questions meaningfully demands accountability mechanisms that ensure community feedback drives actual changes – for example, through regular community reviews of services that are linked to specific improvement initiatives. ",{"id":1638,"_uid":3230,"items":3231,"title":1634,"component":1969,"description":3483},"d70c3c76-143a-4143-a6cf-a0e62511fadf",[3232,3380],{"_uid":3233,"title":1661,"ctaLeft":3234,"ctaRight":3235,"component":1664,"columnLeft":3236,"columnRight":3308},"18707c14-dd8b-4cae-bd8f-5ca3994a65c6",[],[],{"type":45,"content":3237},[3238,3243,3280,3285],{"type":1519,"attrs":3239,"content":3240},{"level":1540,"textAlign":38},[3241],{"text":3242,"type":54},"Establish community leadership and governance roles with real decision-making authority and influence.  ",{"type":1545,"content":3244},[3245,3252,3259,3266,3273],{"type":82,"content":3246},[3247],{"type":48,"attrs":3248,"content":3249},{"textAlign":38},[3250],{"text":3251,"type":54},"Establish formal co-leadership roles for community members on strategic initiatives, committees, and governance bodies, such as boards of directors.  ",{"type":82,"content":3253},[3254],{"type":48,"attrs":3255,"content":3256},{"textAlign":38},[3257],{"text":3258,"type":54},"Ensure these roles have real decision-making authority and do not function solely in an advisory capacity. Community leaders and representatives must have power to approve, reject, or redirect organizational decisions.   ",{"type":82,"content":3260},[3261],{"type":48,"attrs":3262,"content":3263},{"textAlign":38},[3264],{"text":3265,"type":54},"Include multiple community members to avoid tokenism and reflect diverse community perspectives.   ",{"type":82,"content":3267},[3268],{"type":48,"attrs":3269,"content":3270},{"textAlign":38},[3271],{"text":3272,"type":54},"Provide equitable compensation, along with the support and resources needed for community co-leaders to participate fully.   ",{"type":82,"content":3274},[3275],{"type":48,"attrs":3276,"content":3277},{"textAlign":38},[3278],{"text":3279,"type":54},"Create clear pathways for community co-leaders to provide feedback and raise concerns.   ",{"type":1519,"attrs":3281,"content":3282},{"level":1540,"textAlign":38},[3283],{"text":3284,"type":54},"Co-develop equity objectives, metrics, and accountability expectations with community partners.   ",{"type":1545,"content":3286},[3287,3294,3301],{"type":82,"content":3288},[3289],{"type":48,"attrs":3290,"content":3291},{"textAlign":38},[3292],{"text":3293,"type":54},"Work with community members and community-based organizations to co-develop initiatives and accountability systems.   ",{"type":82,"content":3295},[3296],{"type":48,"attrs":3297,"content":3298},{"textAlign":38},[3299],{"text":3300,"type":54},"Develop objectives and metrics aligned with actions of the HEC Health Equity Framework, tracking both progress and areas for improvement.   ",{"type":82,"content":3302},[3303],{"type":48,"attrs":3304,"content":3305},{"textAlign":38},[3306],{"text":3307,"type":54},"Establish accountability agreements that formalize mutual commitments, timelines, and expectations between organizations and community partners.   ",{"type":45,"content":3309},[3310,3315,3352,3357],{"type":1519,"attrs":3311,"content":3312},{"level":1540,"textAlign":38},[3313],{"text":3314,"type":54},"Integrate equity accountability into performance management and organizational incentives. ",{"type":1545,"content":3316},[3317,3324,3331,3338,3345],{"type":82,"content":3318},[3319],{"type":48,"attrs":3320,"content":3321},{"textAlign":38},[3322],{"text":3323,"type":54},"Include equity competencies and outcomes in performance expectations and evaluations for all staff and leadership.  ",{"type":82,"content":3325},[3326],{"type":48,"attrs":3327,"content":3328},{"textAlign":38},[3329],{"text":3330,"type":54},"Recognize that relationship and trust building with people and communities accessing services is a core competency – e.g. acting with humility, listening to understand. ",{"type":82,"content":3332},[3333],{"type":48,"attrs":3334,"content":3335},{"textAlign":38},[3336],{"text":3337,"type":54},"Evaluate all services and organizational activities through an equity lens, and make equity performance a core measure of success.   ",{"type":82,"content":3339},[3340],{"type":48,"attrs":3341,"content":3342},{"textAlign":38},[3343],{"text":3344,"type":54},"Ensure accountability exists at all levels – individual, team, and organizational – with clear responsibilities at each level.   ",{"type":82,"content":3346},[3347],{"type":48,"attrs":3348,"content":3349},{"textAlign":38},[3350],{"text":3351,"type":54},"Position equity performance alongside financial, clinical, and operational performance as a core component of evaluation.   ",{"type":1519,"attrs":3353,"content":3354},{"level":1540,"textAlign":38},[3355],{"text":3356,"type":54},"Address failures and harms through community-led processes for accountability, repair, and learning.  ",{"type":1545,"content":3358},[3359,3366,3373],{"type":82,"content":3360},[3361],{"type":48,"attrs":3362,"content":3363},{"textAlign":38},[3364],{"text":3365,"type":54},"Facilitate dialogue co-led by community members (such as restorative circles) that brings together those who have caused harm and those who have been harmed to discuss the incident and its impact.  ",{"type":82,"content":3367},[3368],{"type":48,"attrs":3369,"content":3370},{"textAlign":38},[3371],{"text":3372,"type":54},"Develop concrete action plans, agreed upon by all participants, to repair harm, rebuild trust, prevent recurrence, and ensure accountability for follow through.  ",{"type":82,"content":3374},[3375],{"type":48,"attrs":3376,"content":3377},{"textAlign":38},[3378],{"text":3379,"type":54},"Acknowledge areas for growth and commit to specific changes to prevent future harm. Follow up with affected communities to report on actions taken, assess whether repair has been adequate, and adjust approaches based on their feedback.   ",{"_uid":3381,"title":1920,"ctaLeft":3382,"ctaRight":3383,"component":1664,"columnLeft":3384,"columnRight":3388},"e84723e4-29e1-43ed-9661-de84dfc9fab3",[],[],{"type":45,"content":3385},[3386],{"type":48,"attrs":3387},{"textAlign":38},{"type":45,"content":3389},[3390],{"type":77,"attrs":3391,"content":3392},{"order":79},[3393,3410,3426,3443,3460],{"type":82,"content":3394},[3395],{"type":48,"attrs":3396,"content":3397},{"textAlign":50},[3398,3406],{"text":3399,"type":54,"marks":3400},"Creating the Business Case for Achieving Health Equity",[3401,3404],{"type":69,"attrs":3402},{"href":3403,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://link.springer.com/content/pdf/10.1007/s11606-016-3604-7.pdf",{"type":1674,"attrs":3405},{"color":2866},{"text":1956,"type":54,"marks":3407},[3408],{"type":1674,"attrs":3409},{"color":17},{"type":82,"content":3411},[3412],{"type":48,"attrs":3413,"content":3414},{"textAlign":50},[3415,3422],{"text":3416,"type":54,"marks":3417},"Let’s Talk: Community Engagement for Health Equity",[3418,3420],{"type":69,"attrs":3419},{"href":2628,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},{"type":1674,"attrs":3421},{"color":2866},{"text":1956,"type":54,"marks":3423},[3424],{"type":1674,"attrs":3425},{"color":17},{"type":82,"content":3427},[3428],{"type":48,"attrs":3429,"content":3430},{"textAlign":50},[3431,3439],{"text":3432,"type":54,"marks":3433},"Allyship in Research Toolkit: A Resource for Those Conducting Research with Participants of Lived Experience",[3434,3437],{"type":69,"attrs":3435},{"href":3436,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://khrc.ok.ubc.ca/resources/",{"type":1674,"attrs":3438},{"color":2866},{"text":1956,"type":54,"marks":3440},[3441],{"type":1674,"attrs":3442},{"color":17},{"type":82,"content":3444},[3445],{"type":48,"attrs":3446,"content":3447},{"textAlign":50},[3448,3456],{"text":3449,"type":54,"marks":3450},"Community Engagement: A Foundational Practice of Community Change",[3451,3454],{"type":69,"attrs":3452},{"href":3453,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://www.tamarackcommunity.ca/hubfs/Resources/Publications/2018%20CCF%20Paper%20Community%20Engagement%20A%20Foundational%20Practice%20of%20Community%20Change%20Sylvia%20Cheuy.pdf",{"type":1674,"attrs":3455},{"color":2866},{"text":1956,"type":54,"marks":3457},[3458],{"type":1674,"attrs":3459},{"color":17},{"type":82,"content":3461},[3462],{"type":48,"attrs":3463,"content":3464},{"textAlign":50},[3465,3470,3478],{"text":3466,"type":54,"marks":3467},"See an example of how to develop an accountability agreement, from Tamarack Institute, specifically on pages 7–8 in the following document: ",[3468],{"type":1674,"attrs":3469},{"color":17},{"text":3471,"type":54,"marks":3472},"accountability matrix guide",[3473,3476],{"type":69,"attrs":3474},{"href":3475,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://www.tamarackcommunity.ca/hubfs/accountability-matrix-building-an-accountability-matrix-to-guide-your-collaboration.pdf?hsLang=en-us",{"type":1674,"attrs":3477},{"color":2920},{"text":3479,"type":54,"marks":3480},".  ",[3481],{"type":1674,"attrs":3482},{"color":17},{"type":45,"content":3484},[3485,3490,3495,3500],{"type":48,"attrs":3486,"content":3487},{"textAlign":38},[3488],{"text":3489,"type":54},"Accountability means taking responsibility for decisions, actions, and their consequences – both individual and collective. It includes acknowledging mistakes, recognizing harm, and taking concrete steps toward repair and learning. When done well, accountability transforms equity commitments into action and builds trust with the people and communities an organization serves.  ",{"type":48,"attrs":3491,"content":3492},{"textAlign":38},[3493],{"text":3494,"type":54},"Accountability to communities also means ensuring they have real authority to hold organizations accountable – through formal governance roles, transparent reporting, and shared responsibility when commitments are not met.   ",{"type":48,"attrs":3496,"content":3497},{"textAlign":38},[3498],{"text":3499,"type":54},"Effective accountability processes are grounded in reciprocal, long-term relationships with people and communities. Building these relationships requires transparent accountability mechanisms founded on humility, honesty about challenges, and sustained commitment and trust. For example, some primary healthcare organizations have established community governance structures that guide program design and resource allocation. These structures help ensure that equity initiatives are properly resourced and implemented. ",{"type":48,"attrs":3501,"content":3502},{"textAlign":38},[3503],{"text":3504,"type":54},"A strong culture of accountability encourages everyone to take ownership of their actions and learn from setbacks. Without clear processes to hold one another accountable, efforts to advance health equity and make systemic changes risk losing momentum, which erodes trust and creates barriers to care for those who need it most. ",{"id":1651,"_uid":3506,"items":3507,"title":1647,"component":1969,"description":3751},"cab8d970-b9be-4132-8914-b3e6379394ef",[3508,3670],{"_uid":3509,"title":1661,"ctaLeft":3510,"ctaRight":3511,"component":1664,"columnLeft":3512,"columnRight":3598},"6813bafb-c70e-40ef-b9ee-2fa59cf7acd5",[],[],{"type":45,"content":3513},[3514,3519,3570,3575],{"type":1519,"attrs":3515,"content":3516},{"level":1540,"textAlign":38},[3517],{"text":3518,"type":54},"Build authentic, long-term relationships based on mutual respect and reciprocity.   ",{"type":1545,"content":3520},[3521,3528,3535,3542,3549,3556,3563],{"type":82,"content":3522},[3523],{"type":48,"attrs":3524,"content":3525},{"textAlign":38},[3526],{"text":3527,"type":54},"Invest time in building relationships without predetermined agendas or expectations of what communities should do for the organization.   ",{"type":82,"content":3529},[3530],{"type":48,"attrs":3531,"content":3532},{"textAlign":38},[3533],{"text":3534,"type":54},"Meet in spaces that communities identify as comfortable and accessible – e.g. community centres, homes, faith spaces, outdoor spaces.   ",{"type":82,"content":3536},[3537],{"type":48,"attrs":3538,"content":3539},{"textAlign":38},[3540],{"text":3541,"type":54},"Listen deeply to community priorities and act on what you hear, rather than simply collecting input.  ",{"type":82,"content":3543},[3544],{"type":48,"attrs":3545,"content":3546},{"textAlign":38},[3547],{"text":3548,"type":54},"Partner with trusted community organizations that have established relationships and credibility, rather than competing with or duplicating their work.   ",{"type":82,"content":3550},[3551],{"type":48,"attrs":3552,"content":3553},{"textAlign":38},[3554],{"text":3555,"type":54},"Ensure reciprocity by clearly understanding what the organization offers to communities beyond engagement opportunities, such as resources, influence, connections or amplification of community priorities.   ",{"type":82,"content":3557},[3558],{"type":48,"attrs":3559,"content":3560},{"textAlign":38},[3561],{"text":3562,"type":54},"Demonstrate trustworthiness through consistent action by following through on commitments, being transparent about constraints, acknowledging mistakes, and engaging in repair when harm occurs.   ",{"type":82,"content":3564},[3565],{"type":48,"attrs":3566,"content":3567},{"textAlign":38},[3568],{"text":3569,"type":54},"Sustain relationships over years – not just for specific projects or funding cycles – recognizing that trust and partnership deepen over time.   ",{"type":1519,"attrs":3571,"content":3572},{"level":1540,"textAlign":38},[3573],{"text":3574,"type":54},"Share program governance and support the self-determination, autonomy, agency, and empowerment of communities.  ",{"type":1545,"content":3576},[3577,3584,3591],{"type":82,"content":3578},[3579],{"type":48,"attrs":3580,"content":3581},{"textAlign":38},[3582],{"text":3583,"type":54},"Establish community governance structures with real authority and shared decision-making over issues that affect the communities.  ",{"type":82,"content":3585},[3586],{"type":48,"attrs":3587,"content":3588},{"textAlign":38},[3589],{"text":3590,"type":54},"Support the specific goals, desires, and initiatives articulated by communities.  ",{"type":82,"content":3592},[3593],{"type":48,"attrs":3594,"content":3595},{"textAlign":38},[3596],{"text":3597,"type":54},"Support community members to co-design and co-lead activities, including board and committee participation, grantee decision-making, and presentations at conferences.",{"type":45,"content":3599},[3600,3605,3635,3640],{"type":1519,"attrs":3601,"content":3602},{"level":1540,"textAlign":38},[3603],{"text":3604,"type":54},"Include community members in dialogue to learn about community-held expertise in particular areas of focus.  ",{"type":1545,"content":3606},[3607,3614,3621,3628],{"type":82,"content":3608},[3609],{"type":48,"attrs":3610,"content":3611},{"textAlign":38},[3612],{"text":3613,"type":54},"Recognize the inherent strengths of communities (not the deficits) and the expertise they hold about their needs, priorities, and potential solutions.   ",{"type":82,"content":3615},[3616],{"type":48,"attrs":3617,"content":3618},{"textAlign":38},[3619],{"text":3620,"type":54},"Create formal co-leadership roles – not just advisory positions – for community members with decision-making authority.  ",{"type":82,"content":3622},[3623],{"type":48,"attrs":3624,"content":3625},{"textAlign":38},[3626],{"text":3627,"type":54},"Support community-based organizations to lead initiatives and programs.  ",{"type":82,"content":3629},[3630],{"type":48,"attrs":3631,"content":3632},{"textAlign":38},[3633],{"text":3634,"type":54},"Dismantle barriers to community leadership in governance by removing unnecessary credential requirements, eliminating jargon, simplifying processes, redesigning meeting cultures so they welcome diverse ways of communicating, and providing compensation for community time and expertise.   ",{"type":1519,"attrs":3636,"content":3637},{"level":1540,"textAlign":38},[3638],{"text":3639,"type":54},"Identify and remove organizational barriers that limit community power.  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This has often excluded communities most affected by health inequities.  ",{"type":48,"attrs":3759,"content":3760},{"textAlign":38},[3761],{"text":3762,"type":54},"Shifting power means creating space for communities to lead and play an active role in health planning, decision making, priority setting, and service design. This approach prioritizes community ownership of decisions, control over resources, and recognition of community knowledge as expertise. It recognizes that communities have strengths, knowledge, expertise, and the right to self-determination.",{"type":48,"attrs":3764,"content":3765},{"textAlign":38},[3766],{"text":3767,"type":54},"For example, some organizations redirect resources – such as funding or infrastructure – so they can be managed, accessed, or distributed by communities in ways that respond to their needs. Such approaches are grounded in long-term efforts to build relationships with communities. The goal is to create the conditions for community leadership to be recognized and embraced within health systems. This is not about organizations “giving” power, but about relinquishing control and removing barriers that have historically excluded communities.",{"type":48,"attrs":3769,"content":3770},{"textAlign":38},[3771],{"text":3772,"type":54},"It is critical to understand how organizations block or limit community power through gatekeeping, rigid processes, unequal control of funding and information, or exclusionary decision-making structures. Shifting power requires organizations to change how decisions are made, how resources are controlled, and whose priorities count.",{"type":48,"attrs":3774,"content":3775},{"textAlign":38},[3776],{"text":3777,"type":54},"Shifting power is uncomfortable and may be met with resistance, especially when it changes long-standing roles and control over decisions and resources. 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",{"_uid":3955,"file":3956,"link":3961,"label":566,"linkType":3962,"component":3963,"linkLabel":17},"1453dd5d-fc33-4660-b864-416eae04a49a",{"id":3957,"alt":3958,"name":17,"focus":17,"title":3958,"source":17,"filename":3959,"copyright":17,"fieldtype":133,"meta_data":3960,"is_external_url":135},114290308859540,"Healthequityframework (Final) (Aug29025) (EN)","https://a-ca.storyblok.com/f/850807391887861/833bcce493/healthequityframework-final-aug29025-en.pdf",{},{"id":17,"url":17,"linktype":33,"fieldtype":21,"cached_url":17},"file","banner-link",{"_uid":3965,"image":3966,"component":3971},"5cc2c56c-30dc-45e2-82b1-fd5a290bd149",{"id":3967,"alt":3968,"name":17,"focus":17,"title":17,"source":17,"filename":3969,"copyright":17,"fieldtype":133,"meta_data":3970,"is_external_url":135},130843685692343,"A circular diagram showing how healthcare organizations and individuals can improve care through eight equity-focused actions, surrounded by layers representing systemic discrimination and social structures. 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framework.",{"type":82,"content":4881},[4882],{"type":48,"attrs":4883,"content":4884},{"textAlign":38},[4885],{"text":4886,"type":54},"Explore accessible and equity-oriented approaches to delivering safer, high-quality healthcare.",{"type":48,"attrs":4888,"content":4889},{"textAlign":38},[4890],{"text":4891,"type":54},"This virtual learning exchange is co-designed with an advisory group comprised of people with diverse health system perspectives, including those with lived experience, pan-Canadian health organizations, and provincial quality councils.",{"id":17,"_uid":4893,"items":4894,"title":5191,"component":1969,"description":5192},"6100aaca-7e8c-4177-9a5f-805b6b64f93c",[4895,5057],{"_uid":4896,"title":4897,"ctaLeft":4898,"ctaRight":4899,"component":1664,"columnLeft":4905,"columnRight":5054},"49e769bb-9f0f-448b-8630-105db828be62","From Framework to Action: Launching the HEC Health Equity 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The series will feature perspectives from health and social care partners, along with a patient partner speaker, highlighting what meaningful action toward equity can look like across roles and settings.",{"id":17,"_uid":5200,"items":5201,"title":5356,"component":1969,"description":5357},"343e5ff2-6e0b-4bce-9f91-27de0afe11c9",[5202,5271],{"_uid":5203,"title":5204,"ctaLeft":5205,"ctaRight":5206,"component":1664,"columnLeft":5211,"columnRight":5264},"680fbc8a-1964-4847-852f-310417f9e8fa","Introduction to Black Health and Disrupting Anti-Black Racism in Healthcare (Part 1)",[],[5207],{"_uid":5208,"link":5209,"label":4904,"component":23},"0cdd2047-a368-41a3-8afc-21b397e4e1c8",{"id":17,"url":5210,"target":19,"linktype":20,"fieldtype":21,"cached_url":5210},"https://youtu.be/6IxUHySba0E",{"type":45,"content":5212},[5213,5220,5226,5241,5248],{"type":48,"attrs":5214,"content":5215},{"textAlign":38},[5216],{"text":5217,"type":54,"marks":5218},"May 22, 2024",[5219],{"type":4075},{"type":1519,"attrs":5221,"content":5222},{"level":1540,"textAlign":50},[5223],{"text":4918,"type":54,"marks":5224},[5225],{"type":4075},{"type":1545,"content":5227},[5228],{"type":82,"content":5229},[5230],{"type":48,"attrs":5231,"content":5232},{"textAlign":38},[5233,5239],{"text":5234,"type":54,"marks":5235},"OmiSoore Dryden",[5236],{"type":69,"attrs":5237},{"href":5238,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://omisooredryden.com/?page_id=96",{"text":5240,"type":54},", Ph.D., James R. Johnston Chair in Black Canadian Studies, Professor, Faculty of Medicine, Dalhousie University; co-lead, co-founder of Black Health Education Collaborative (BHEC)",{"type":1519,"attrs":5242,"content":5243},{"level":1540,"textAlign":50},[5244],{"text":5245,"type":54,"marks":5246},"Co-hosts",[5247],{"type":4075},{"type":1545,"content":5249},[5250,5257],{"type":82,"content":5251},[5252],{"type":48,"attrs":5253,"content":5254},{"textAlign":38},[5255],{"text":5256,"type":54},"Kent Loftsgard, Co-Chair, Healthcare Excellence Canada’s Equity, Diversity and Inclusion Virtual Learning Exchange",{"type":82,"content":5258},[5259],{"type":48,"attrs":5260,"content":5261},{"textAlign":38},[5262],{"text":5263,"type":54},"Brady Comeau, Senior Program Lead, Healthcare Excellence Canada",{"type":45,"content":5265},[5266],{"type":48,"attrs":5267,"content":5268},{"textAlign":38},[5269],{"text":5270,"type":54},"This session will introduce the importance of focusing on Black health through the exploration of the history of anti-Black racism in healthcare in Canada. Understanding privilege and critical allyship will connect with the profound impacts of anti-Black racism in healthcare systems. Topics that will be covered include the structural impacts of white supremacy and privilege, scientific racism, anti-Black racism in medicine and healthcare, and Black health equity in the workforce.",{"_uid":5272,"title":5273,"ctaLeft":5274,"ctaRight":5275,"component":1664,"columnLeft":5280,"columnRight":5341},"2ef288d7-7005-4745-8316-02fc93a4b34b","Approaches and Theories to Understanding Black Health and Systemic Anti-Black Racism (Part 2)",[],[5276],{"_uid":5277,"link":5278,"label":4904,"component":23},"91863b27-c6c8-4c11-8a8a-7ab238b7e7f7",{"id":17,"url":5279,"target":19,"linktype":20,"fieldtype":21,"cached_url":5279},"https://youtu.be/ouX8-tVTowk",{"type":45,"content":5281},[5282,5289,5295,5321,5327],{"type":48,"attrs":5283,"content":5284},{"textAlign":50},[5285],{"text":5286,"type":54,"marks":5287},"June 19, 2024",[5288],{"type":4075},{"type":1519,"attrs":5290,"content":5291},{"level":1540,"textAlign":50},[5292],{"text":4918,"type":54,"marks":5293},[5294],{"type":4075},{"type":1545,"content":5296},[5297,5310],{"type":82,"content":5298},[5299],{"type":48,"attrs":5300,"content":5301},{"textAlign":38},[5302,5308],{"text":5303,"type":54,"marks":5304},"Sume Ndumbe-Eyoh",[5305],{"type":69,"attrs":5306},{"href":5307,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://www.bhec.ca/staff",{"text":5309,"type":54},", Executive Director of the Black Health Education Collaborative, Assistant Professor in the Clinical Public Health Division, Dalla Lana School of Public Health, University of Toronto",{"type":82,"content":5311},[5312],{"type":48,"attrs":5313,"content":5314},{"textAlign":38},[5315,5319],{"text":5234,"type":54,"marks":5316},[5317],{"type":69,"attrs":5318},{"href":5238,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},{"text":5320,"type":54},", D., James R. Johnston Chair in Black Canadian Studies, Professor, Faculty of Medicine, Dalhousie University; co-lead, co-founder of Black Health Education Collaborative (BHEC)",{"type":1519,"attrs":5322,"content":5323},{"level":1540,"textAlign":50},[5324],{"text":5245,"type":54,"marks":5325},[5326],{"type":4075},{"type":1545,"content":5328},[5329,5335],{"type":82,"content":5330},[5331],{"type":48,"attrs":5332,"content":5333},{"textAlign":38},[5334],{"text":5256,"type":54},{"type":82,"content":5336},[5337],{"type":48,"attrs":5338,"content":5339},{"textAlign":38},[5340],{"text":5263,"type":54},{"type":45,"content":5342},[5343],{"type":48,"attrs":5344,"content":5345},{"textAlign":38},[5346,5348,5354],{"text":5347,"type":54},"In this second session, participants will delve into the application of critical race theory related to the structural and social determinants of Black health, including discussions on race-based data collection and an introduction to the ",{"text":5349,"type":54,"marks":5350},"Black Health Primer",[5351],{"type":69,"attrs":5352},{"href":5353,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://www.bhec.ca/bhp",{"text":5355,"type":54}," developed by the Black Health Education Collaborative.","Series: Understanding systems of inequity that impact access to safe and high-quality healthcare for Black people",{"type":45,"content":5358},[5359],{"type":48,"attrs":5360,"content":5361},{"textAlign":38},[5362],{"text":5363,"type":54},"These sessions explore critical race theory, intersectionality, and anti-oppressive practices focusing on Black peoples’ health and anti-Black racism.",{"id":17,"_uid":5365,"items":5366,"title":5807,"component":1969,"description":5808},"620f26d4-1854-4942-9684-5c3b04f3952e",[5367,5480,5612,5721],{"_uid":5368,"title":5369,"ctaLeft":5370,"ctaRight":5371,"component":1664,"columnLeft":5376,"columnRight":5421},"bea6d14b-6147-47f1-b5e5-ad7278f1f370","Deepening Our Understanding of Anti-Oppressive Practice and Peacemaking",[],[5372],{"_uid":5373,"link":5374,"label":4904,"component":23},"73958e43-b02c-40de-bbf6-179431ea6b5b",{"id":17,"url":5375,"target":19,"linktype":20,"fieldtype":21,"cached_url":5375},"https://youtu.be/JG7Tqsbod00",{"type":45,"content":5377},[5378,5384,5400,5406],{"type":1519,"attrs":5379,"content":5380},{"level":1540,"textAlign":38},[5381],{"text":4918,"type":54,"marks":5382},[5383],{"type":4075},{"type":1545,"content":5385},[5386,5393],{"type":82,"content":5387},[5388],{"type":48,"attrs":5389,"content":5390},{"textAlign":38},[5391],{"text":5392,"type":54},"Ed Connors, PhD, C. Psych.",{"type":82,"content":5394},[5395],{"type":48,"attrs":5396,"content":5397},{"textAlign":38},[5398],{"text":5399,"type":54},"Stephanie Nixon, PhD, PT",{"type":1519,"attrs":5401,"content":5402},{"level":1540,"textAlign":38},[5403],{"text":5245,"type":54,"marks":5404},[5405],{"type":4075},{"type":1545,"content":5407},[5408,5414],{"type":82,"content":5409},[5410],{"type":48,"attrs":5411,"content":5412},{"textAlign":38},[5413],{"text":5263,"type":54},{"type":82,"content":5415},[5416],{"type":48,"attrs":5417,"content":5418},{"textAlign":38},[5419],{"text":5420,"type":54},"Carol Fancott, Director, Patient Safety, Equity, & Engagement, Healthcare Excellence Canada",{"type":45,"content":5422},[5423,5435,5455,5460,5465,5470,5475],{"type":48,"attrs":5424,"content":5425},{"textAlign":38},[5426,5428,5433],{"text":5427,"type":54},"Building on our ",{"text":5429,"type":54,"marks":5430},"Exploring Anti-Oppression Practices and Unconscious Bias in Our Work",[5431],{"type":5432},"italic",{"text":5434,"type":54}," series, we’ll nurture new habits of mind to inform action.",{"type":48,"attrs":5436,"content":5437},{"textAlign":50},[5438,5440,5444,5446,5453],{"text":5439,"type":54},"Participants will reason through strategies to foster equity and inclusion in healthcare through anti-oppression practices and peacemaking. We will draw on the lessons within the ",{"text":5441,"type":54,"marks":5442},"Two-Row Wampum Belt Treaty",[5443],{"type":5432},{"text":5445,"type":54}," and ",{"text":5447,"type":54,"marks":5448},"the Coin Model of Privilege and Critical Allyship",[5449,5452],{"type":69,"attrs":5450},{"href":5451,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://bmcpublichealth.biomedcentral.com/articles/10.1186/s12889-019-7884-9",{"type":5432},{"text":5454,"type":54}," to make sense of and strategize on common challenges in equity, diversity and inclusion work.",{"type":48,"attrs":5456,"content":5457},{"textAlign":50},[5458],{"text":5459,"type":54},"Healthcare Excellence Canada (HEC) would like to thank Dr. Ed Connors (Mohawk) for providing a Thanksgiving address as part of Deepening Our Understanding of Anti-Oppressive Practice and Peacemaking. HEC recognizes that Traditional and Indigenous Knowledge is different than Western Knowledge. “Traditional Knowledge” refers to the knowledge systems, know-how, creations, innovations, skills, practices, stories and other cultural expressions generally regarded as pertaining to First Nations, the Inuit, the Métis and/or their members (Traditional Knowledge Holder) which have been developed, sustained and passed on from generation to generation of First Nation, Inuit, or Métis members and their ancestors.",{"type":48,"attrs":5461,"content":5462},{"textAlign":38},[5463],{"text":5464,"type":54},"In order to honour and respect Traditional Knowledge we ask that you seek permission before sharing this knowledge with others. Please contact Ed Connors (econnors0507@gmail.com) if you wish to learn about this version of the Thanksgiving Address/Prayer of Gratitude in order to share it with others. Please do not share this knowledge with others without first doing so.",{"type":1519,"attrs":5466,"content":5467},{"level":1540,"textAlign":38},[5468],{"text":5469,"type":54},"About the speakers",{"type":48,"attrs":5471,"content":5472},{"textAlign":38},[5473],{"text":5474,"type":54},"Ed Connors is of Mohawk (from Kahnawake Mohawk Territory) and Irish ancestry. He is a psychologist who has worked with First Nations communities across Canada since 1982 in both urban and rural centres. Dr. Connors' most recent work has involved development of Indigenous Life Promotion projects, including Feather Carriers Leadership for Life Promotion. While developing the above services, Dr. Connors has worked with Elders and apprenticed in traditional First Nations approaches to healing. Today his practice incorporates traditional knowledge about healing while also employing his training as a psychologist. His work has also included consultation and community training to assist with Peacemaking, Reconciliation and Anti-oppression.",{"type":48,"attrs":5476,"content":5477},{"textAlign":38},[5478],{"text":5479,"type":54},"Stephanie Nixon is Vice-Dean (Faculty of Health Sciences) and Director (School of Rehabilitation Therapy) at Queen’s University. Stephanie is a straight, white, middle class, able-bodied, cisgender, settler woman who tries to understand the pervasive effects of privilege. She explores how systems of oppression shape health care, research and education, and the role of people in positions of unearned advantage in disrupting these harmful patterns.",{"_uid":5481,"title":5482,"ctaLeft":5483,"ctaRight":5484,"component":1664,"columnLeft":5489,"columnRight":5554},"8eb44c73-6fd6-4626-a7aa-8bdf9e62c02f","Opening ourselves: Understanding unconscious bias and its role in practice",[],[5485],{"_uid":5486,"link":5487,"label":4904,"component":23},"c7604a85-f729-432e-8a95-282b80a3d4c4",{"id":17,"url":5488,"target":19,"linktype":20,"fieldtype":21,"cached_url":5488},"https://youtu.be/_wmqrMoxToI",{"type":45,"content":5490},[5491,5498,5504,5532,5538],{"type":48,"attrs":5492,"content":5493},{"textAlign":38},[5494],{"text":5495,"type":54,"marks":5496},"March 23, 2022",[5497],{"type":4075},{"type":1519,"attrs":5499,"content":5500},{"level":1540,"textAlign":38},[5501],{"text":4918,"type":54,"marks":5502},[5503],{"type":4075},{"type":1545,"content":5505},[5506,5513,5520],{"type":82,"content":5507},[5508],{"type":48,"attrs":5509,"content":5510},{"textAlign":50},[5511],{"text":5512,"type":54},"Colleen Schneider, Provincial Lead, Public, Patient, Family Engagement, Shared Health Manitoba",{"type":82,"content":5514},[5515],{"type":48,"attrs":5516,"content":5517},{"textAlign":50},[5518],{"text":5519,"type":54},"Patricia Bocangel, MSc, MEd (She/her), Program Lead – Underserved Populations Program, Professional Development Lead – Community Oncology Program, CancerCare Manitoba",{"type":82,"content":5521},[5522],{"type":48,"attrs":5523,"content":5524},{"textAlign":50},[5525,5527],{"text":5526,"type":54},"Sem Perez, Aquatic Science Technician, Fisheries and Oceans Canada",{"text":2916,"type":54,"marks":5528},[5529],{"type":1674,"attrs":5530},{"color":5531},"#575757",{"type":1519,"attrs":5533,"content":5534},{"level":1540,"textAlign":50},[5535],{"text":5245,"type":54,"marks":5536},[5537],{"type":4075},{"type":1545,"content":5539},[5540,5547],{"type":82,"content":5541},[5542],{"type":48,"attrs":5543,"content":5544},{"textAlign":50},[5545],{"text":5546,"type":54},"Maria Judd, Vice-President, Strategic Initiatives & Engagement, Healthcare Excellence Canada",{"type":82,"content":5548},[5549],{"type":48,"attrs":5550,"content":5551},{"textAlign":50},[5552],{"text":5553,"type":54},"Denise McCuaig, Métis Elder/Indigenous Coach",{"type":45,"content":5555},[5556,5561,5566,5573],{"type":48,"attrs":5557,"content":5558},{"textAlign":38},[5559],{"text":5560,"type":54},"Building on previous sessions that explore anti-oppression frameworks, this session looks more deeply at the impact of unconscious bias within a healthcare environment. Participants will learn about trauma-informed, relationship-based approaches to patient engagement that have helped build trust, promote safety and foster inclusion within a health region.",{"type":48,"attrs":5562,"content":5563},{"textAlign":50},[5564],{"text":5565,"type":54},"As part of creating a meaningful learning experience, participants will be invited to complete pre-work associated with each session, such as reviewing short videos or doing personal reflection. This will be emailed to participants in advance of the session.",{"type":1519,"attrs":5567,"content":5568},{"level":1540,"textAlign":50},[5569],{"text":5570,"type":54,"marks":5571},"Key resources (currently in English only):",[5572],{"type":4075},{"type":1545,"content":5574},[5575,5587,5600],{"type":82,"content":5576},[5577],{"type":48,"attrs":5578,"content":5579},{"textAlign":38},[5580,5586],{"text":5581,"type":54,"marks":5582},"Working in good ways | University of Manitoba (umanitoba.ca)",[5583],{"type":69,"attrs":5584},{"href":5585,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://umanitoba.ca/community-engaged-learning/working-in-good-ways",{"text":2916,"type":54},{"type":82,"content":5588},[5589],{"type":48,"attrs":5590,"content":5591},{"textAlign":38},[5592,5598],{"text":5593,"type":54,"marks":5594},"Beyond Inclusion: Equity in Public Engagement",[5595],{"type":69,"attrs":5596},{"href":5597,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://www.sfu.ca/content/dam/sfu/dialogue/ImagesAndFiles/ProgramsPage/EDI/BeyondInclusion/Beyond%20Inclusion%20-%20Equity%20in%20Public%20Engagement.pdf",{"text":5599,"type":54},"  ",{"type":82,"content":5601},[5602],{"type":48,"attrs":5603,"content":5604},{"textAlign":38},[5605,5611],{"text":5606,"type":54,"marks":5607},"Valuing All Voices: refining a trauma-informed, intersectional and critical reflexive framework for patient engagement in health research using a qualitative descriptive approach",[5608],{"type":69,"attrs":5609},{"href":5610,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://researchinvolvement.biomedcentral.com/articles/10.1186/s40900-020-00217-2",{"text":5599,"type":54},{"_uid":5613,"title":5614,"ctaLeft":5615,"ctaRight":5616,"component":1664,"columnLeft":5621,"columnRight":5672},"0c72e902-eb49-49b8-a6be-f0cc8f322385","Opening ourselves: An introduction to anti-oppression practices and frameworks (part 1)",[],[5617],{"_uid":5618,"link":5619,"label":4904,"component":23},"0046c8d1-01e6-47c7-9d0c-a34096bac81e",{"id":17,"url":5620,"target":19,"linktype":20,"fieldtype":21,"cached_url":5620},"https://www.youtube.com/watch?v=kwQ4xR2Cbyk",{"type":45,"content":5622},[5623,5630,5636,5652,5658],{"type":48,"attrs":5624,"content":5625},{"textAlign":38},[5626],{"text":5627,"type":54,"marks":5628},"January 13, 2022",[5629],{"type":4075},{"type":1519,"attrs":5631,"content":5632},{"level":1540,"textAlign":38},[5633],{"text":4918,"type":54,"marks":5634},[5635],{"type":4075},{"type":1545,"content":5637},[5638,5645],{"type":82,"content":5639},[5640],{"type":48,"attrs":5641,"content":5642},{"textAlign":38},[5643],{"text":5644,"type":54},"Ed Connors, PhD, C.Psych.",{"type":82,"content":5646},[5647],{"type":48,"attrs":5648,"content":5649},{"textAlign":38},[5650],{"text":5651,"type":54},"Stephanie Nixon, BA, BHSc, MSc, PhD",{"type":1519,"attrs":5653,"content":5654},{"level":1540,"textAlign":38},[5655],{"text":5245,"type":54,"marks":5656},[5657],{"type":4075},{"type":1545,"content":5659},[5660,5666],{"type":82,"content":5661},[5662],{"type":48,"attrs":5663,"content":5664},{"textAlign":38},[5665],{"text":5546,"type":54},{"type":82,"content":5667},[5668],{"type":48,"attrs":5669,"content":5670},{"textAlign":38},[5671],{"text":5553,"type":54},{"type":45,"content":5673},[5674,5686,5691,5704,5711,5716],{"type":48,"attrs":5675,"content":5676},{"textAlign":38},[5677,5679,5684],{"text":5678,"type":54},"This session (part 1 of 2) introduces participants to the ",{"text":5680,"type":54,"marks":5681},"Coin Model of Privilege",[5682],{"type":69,"attrs":5683},{"href":5451,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},{"text":5685,"type":54},", Critical Allyship and other approaches to anti-oppressive practice. These frameworks help deepen our understanding of the impact of unearned advantage and disadvantage in different contexts. Participants will reflect on their relationship with different systems of oppression, and ways to foster equity and inclusion in their patient engagement work and the healthcare system more broadly.",{"type":48,"attrs":5687,"content":5688},{"textAlign":38},[5689],{"text":5690,"type":54},"Healthcare Excellence Canada would like to thank Dr. Ed Connors (Mohawk) for providing a Thanksgiving address as part of Opening Ourselves: An introduction to anti-oppression practices and frameworks (part 1). Healthcare Excellence Canada recognizes that Traditional and Indigenous Knowledge is different than Western Knowledge. “Traditional Knowledge” refers to the knowledge systems, know-how, creations, innovations, skills, practices, stories and other cultural expressions generally regarded as pertaining to First Nations, the Inuit, the Métis and/or their members (Traditional Knowledge Holder) which have been developed, sustained and passed on from generation to generation of First Nation, Inuit, or Métis members and their ancestors.",{"type":48,"attrs":5692,"content":5693},{"textAlign":38},[5694,5696,5702],{"text":5695,"type":54},"In order to honour and respect Traditional Knowledge we ask that you seek permission before sharing this knowledge with others. Please contact Ed Connors (",{"text":5697,"type":54,"marks":5698},"econnors0507@gmail.com",[5699],{"type":69,"attrs":5700},{"href":5701,"uuid":38,"anchor":38,"custom":38,"target":38,"linktype":20},"mailto:econnors0507@gmail.com",{"text":5703,"type":54},") if you wish to learn about this version of the Thanksgiving Address/Prayer of Gratitude in order to share it with others. Please do not share this knowledge with others without first doing so.",{"type":1519,"attrs":5705,"content":5706},{"level":1540,"textAlign":38},[5707],{"text":5708,"type":54,"marks":5709},"About the Speakers",[5710],{"type":4075},{"type":48,"attrs":5712,"content":5713},{"textAlign":38},[5714],{"text":5715,"type":54},"Ed Connors is of Mohawk (from Kahnawake Mohawk Territory) and Irish ancestry. He is a psychologist who has worked with First Nations communities across Canada since 1982 in both urban and rural centres. His work over this time has included Clinical Director for an Infant Mental Health Centre in the city of Regina and Director for the Sacred Circle, a Suicide Prevention Program developed to serve First Nations communities in Northwestern Ontario. Ed’s most recent work has involved development of Indigenous Life Promotion projects, including Feather Carriers Leadership for Life Promotion. While developing this service, Ed worked with Elders and apprenticed in traditional First Nations approaches to healing. Today his practice incorporates traditional knowledge about healing while also employing his training as a psychologist. His current work includes consultation and community training to assist First Nations in the development of Restorative Justice programs.",{"type":48,"attrs":5717,"content":5718},{"textAlign":38},[5719],{"text":5720,"type":54},"Stephanie Nixon is a Full Professor in the Department of Physical Therapy and Dalla Lana School of Public Health at the University of Toronto. She completed her PhD in Public Health in 2006 at the University of Toronto, and a post-doc at the University of KwaZulu-Natal in South Africa in 2008. Stephanie is a straight, white, middle class, able-bodied, cisgender, settler woman who tries to understand the pervasive effects of privilege. Stephanie developed the Coin Model of Privilege and Critical Allyship as a way to translate core ideas about anti-oppression and anti-racism to people in positions of unearned advantage. She has conducted workshops on the Coin Model with more than 100 groups including universities, hospitals, community-based organizations, and professional associations across Canada and internationally.",{"_uid":5722,"title":5723,"ctaLeft":5724,"ctaRight":5725,"component":1664,"columnLeft":5730,"columnRight":5779},"1a84c993-1825-464d-9be0-12a68511fe9f","Opening ourselves: An introduction to anti-oppression practices and frameworks (part 2)",[],[5726],{"_uid":5727,"link":5728,"label":4904,"component":23},"dd18ec86-dacd-4ba6-b496-d2e1a226089c",{"id":17,"url":5729,"target":19,"linktype":20,"fieldtype":21,"cached_url":5729},"https://www.youtube.com/watch?v=Ki-NcunzviQ",{"type":45,"content":5731},[5732,5739,5745,5759,5765],{"type":48,"attrs":5733,"content":5734},{"textAlign":38},[5735],{"text":5736,"type":54,"marks":5737},"February 3, 2022",[5738],{"type":4075},{"type":1519,"attrs":5740,"content":5741},{"level":1540,"textAlign":38},[5742],{"text":4918,"type":54,"marks":5743},[5744],{"type":4075},{"type":1545,"content":5746},[5747,5753],{"type":82,"content":5748},[5749],{"type":48,"attrs":5750,"content":5751},{"textAlign":38},[5752],{"text":5644,"type":54},{"type":82,"content":5754},[5755],{"type":48,"attrs":5756,"content":5757},{"textAlign":38},[5758],{"text":5651,"type":54},{"type":1519,"attrs":5760,"content":5761},{"level":1540,"textAlign":38},[5762],{"text":5245,"type":54,"marks":5763},[5764],{"type":4075},{"type":1545,"content":5766},[5767,5773],{"type":82,"content":5768},[5769],{"type":48,"attrs":5770,"content":5771},{"textAlign":38},[5772],{"text":5546,"type":54},{"type":82,"content":5774},[5775],{"type":48,"attrs":5776,"content":5777},{"textAlign":38},[5778],{"text":5553,"type":54},{"type":45,"content":5780},[5781,5793,5799,5803],{"type":48,"attrs":5782,"content":5783},{"textAlign":38},[5784,5786,5791],{"text":5785,"type":54},"This session (part 2 of 2) will build on the concepts introduced in the first session. Through engaging and reflective activities, participants will apply the ",{"text":5680,"type":54,"marks":5787},[5788],{"type":69,"attrs":5789},{"href":5451,"uuid":38,"anchor":38,"custom":5790,"target":19,"linktype":20},{},{"text":5792,"type":54}," to develop a practice of critical allyship based on an understanding of the impact of their actions on those who have historically been marginalized. Participants will be supported to build capacity for change at the individual, institutional and systemic level.",{"type":1519,"attrs":5794,"content":5795},{"level":1540,"textAlign":38},[5796],{"text":5708,"type":54,"marks":5797},[5798],{"type":4075},{"type":48,"attrs":5800,"content":5801},{"textAlign":38},[5802],{"text":5715,"type":54},{"type":48,"attrs":5804,"content":5805},{"textAlign":38},[5806],{"text":5720,"type":54},"Series: Exploring Anti-Oppression Practices and Unconscious Bias in Our Work",{"type":45,"content":5809},[5810],{"type":48,"attrs":5811,"content":5812},{"textAlign":50},[5813],{"text":5814,"type":54},"These sessions lay the foundation for taking an anti-oppression approach to equity, diversity and inclusion.",{"id":17,"_uid":5816,"items":5817,"title":6132,"component":1969,"description":6133},"d6f70a1b-7615-4717-94e4-dc41f51d8821",[5818,5954],{"_uid":5819,"title":5820,"ctaLeft":5821,"ctaRight":5822,"component":1664,"columnLeft":5827,"columnRight":5869},"d029ebca-7d25-4250-bf51-876dfa9d3b7f","Trauma and Resiliency Informed Practice in Action",[],[5823],{"_uid":5824,"link":5825,"label":4904,"component":23},"706e4866-ccdc-4ad7-9160-adf92a718a27",{"id":17,"url":5826,"target":19,"linktype":20,"fieldtype":21,"cached_url":5826},"https://youtu.be/3oZ1SOCa-cg",{"type":45,"content":5828},[5829,5836,5842,5858,5864],{"type":48,"attrs":5830,"content":5831},{"textAlign":50},[5832],{"text":5833,"type":54,"marks":5834},"March 7, 2023",[5835],{"type":4075},{"type":1519,"attrs":5837,"content":5838},{"level":1540,"textAlign":50},[5839],{"text":4918,"type":54,"marks":5840},[5841],{"type":4075},{"type":1545,"content":5843},[5844,5851],{"type":82,"content":5845},[5846],{"type":48,"attrs":5847,"content":5848},{"textAlign":38},[5849],{"text":5850,"type":54},"Beverley Pomeroy (she/they), Patient Public Engagement Specialist, Patient-Oriented Researcher",{"type":82,"content":5852},[5853],{"type":48,"attrs":5854,"content":5855},{"textAlign":38},[5856],{"text":5857,"type":54},"Marika Sandrelli (she/her/hers), Knowledge Exchange Leader, Mental Health & Substance Use (MHSU) Services, Fraser Health",{"type":1519,"attrs":5859,"content":5860},{"level":1540,"textAlign":50},[5861],{"text":4953,"type":54,"marks":5862},[5863],{"type":4075},{"type":48,"attrs":5865,"content":5866},{"textAlign":50},[5867],{"text":5868,"type":54},"Denise McCuaig, Métis Elder/Indigenous Coach ",{"type":45,"content":5870},[5871,5878,5891,5915,5922],{"type":1519,"attrs":5872,"content":5873},{"level":1540,"textAlign":50},[5874],{"text":5875,"type":54,"marks":5876},"Learnings",[5877],{"type":4075},{"type":48,"attrs":5879,"content":5880},{"textAlign":50},[5881,5883,5889],{"text":5882,"type":54},"This webinar featured a practice change story of how the ",{"text":5884,"type":54,"marks":5885},"Fraser Health Authority",[5886],{"type":69,"attrs":5887},{"href":5888,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://www.fraserhealth.ca/",{"text":5890,"type":54}," developed and implemented Trauma and Resiliency Informed approaches (TRIP program) at the individual, team, organizational and systems levels. Here are some of the key learnings shared by the speakers:   ",{"type":77,"attrs":5892,"content":5893},{"order":79},[5894,5901,5908],{"type":82,"content":5895},[5896],{"type":48,"attrs":5897,"content":5898},{"textAlign":38},[5899],{"text":5900,"type":54},"Healthcare is a trauma-organized system. Healthcare is a living system, and its organization can be affected by chronic and repetitive stress. An effect is health and social care organizations tend to have problems that parallel or mirror the problems of their clients.",{"type":82,"content":5902},[5903],{"type":48,"attrs":5904,"content":5905},{"textAlign":38},[5906],{"text":5907,"type":54},"High levels of occupational stress can lead to poorer quality of care. If we do not acknowledge and address this trauma, we risk creating relationships and environments where people may be retraumatized – creating further barriers to working together to improve health outcomes. ",{"type":82,"content":5909},[5910],{"type":48,"attrs":5911,"content":5912},{"textAlign":38},[5913],{"text":5914,"type":54},"An evaluation of the TRIP program showed promising findings. Stigma and compassion fatigue were reduced after the workshop and continued to be reduced three months later. Resiliency and self-compassion increased.  ",{"type":1519,"attrs":5916,"content":5917},{"level":1540,"textAlign":50},[5918],{"text":5919,"type":54,"marks":5920},"Resources ",[5921],{"type":4075},{"type":1545,"content":5923},[5924,5939],{"type":82,"content":5925},[5926],{"type":48,"attrs":5927,"content":5928},{"textAlign":38},[5929,5931,5937],{"text":5930,"type":54},"Webpage: ",{"text":5932,"type":54,"marks":5933},"Engaging staff using a trauma and resilience informed approach for an evaluation of the COVID-19 response.",[5934],{"type":69,"attrs":5935},{"href":5936,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://www.fraserhealth.ca/employees/research-and-evaluation/research-news-and-highlights/engaging-staff-using-a-trauma-and-resilience-informed-approach-for-an-evaluation#.ZAntdRXMKUk",{"text":5938,"type":54}," (Fraser Health) ",{"type":82,"content":5940},[5941],{"type":48,"attrs":5942,"content":5943},{"textAlign":38},[5944,5946,5952],{"text":5945,"type":54},"Journal article: ",{"text":5947,"type":54,"marks":5948},"How a shared humanity model can improve provider well-being and client care: An evaluation of Fraser Health’s Trauma and Resiliency Informed Practice (TRIP) training program.",[5949],{"type":69,"attrs":5950},{"href":5951,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},"https://journals.sagepub.com/doi/full/10.1177/0840470420970594",{"text":5953,"type":54}," (Knaak S, Sandrelli M, Patten S., SAGE Journals) ",{"_uid":5955,"title":5956,"ctaLeft":5957,"ctaRight":5958,"component":1664,"columnLeft":5963,"columnRight":6037},"7de5e130-7cab-4176-b750-473c0debfa50","Understanding Trauma-Informed Practice and Engagement",[],[5959],{"_uid":5960,"link":5961,"label":4904,"component":23},"8bc1b8ea-48df-4437-897b-90bd19f5fc3c",{"id":17,"url":5962,"target":19,"linktype":20,"fieldtype":21,"cached_url":5962},"https://youtu.be/CIpgbxDwRxE",{"type":45,"content":5964},[5965,5972,5978,6015,6022],{"type":48,"attrs":5966,"content":5967},{"textAlign":50},[5968],{"text":5969,"type":54,"marks":5970},"February 7, 2023",[5971],{"type":4075},{"type":1519,"attrs":5973,"content":5974},{"level":1540,"textAlign":50},[5975],{"text":5080,"type":54,"marks":5976},[5977],{"type":4075},{"type":1545,"content":5979},[5980,5987,5994,6001,6008],{"type":82,"content":5981},[5982],{"type":48,"attrs":5983,"content":5984},{"textAlign":38},[5985],{"text":5986,"type":54},"Claire Snyman, (she/her), CMA Patient Voice ",{"type":82,"content":5988},[5989],{"type":48,"attrs":5990,"content":5991},{"textAlign":38},[5992],{"text":5993,"type":54},"Carolyn Shimmin (she/her), George & Fay Yee Centre for Healthcare Innovation ",{"type":82,"content":5995},[5996],{"type":48,"attrs":5997,"content":5998},{"textAlign":38},[5999],{"text":6000,"type":54},"Jake Starratt-Farr (he/they), CMA Patient Voice             ",{"type":82,"content":6002},[6003],{"type":48,"attrs":6004,"content":6005},{"textAlign":38},[6006],{"text":6007,"type":54},"Sudi Barre (she/her), CMA Patient Voice                        ",{"type":82,"content":6009},[6010],{"type":48,"attrs":6011,"content":6012},{"textAlign":38},[6013],{"text":6014,"type":54},"Tammy White Quills-Knife (she/her), CMA Patient Voice ",{"type":1519,"attrs":6016,"content":6017},{"level":1540,"textAlign":50},[6018],{"text":6019,"type":54,"marks":6020},"Co-Hosts ",[6021],{"type":4075},{"type":1545,"content":6023},[6024,6030],{"type":82,"content":6025},[6026],{"type":48,"attrs":6027,"content":6028},{"textAlign":38},[6029],{"text":5868,"type":54},{"type":82,"content":6031},[6032],{"type":48,"attrs":6033,"content":6034},{"textAlign":38},[6035],{"text":6036,"type":54},"Carol Fancott, Director, Patient Engagement & Partnerships, HEC",{"type":45,"content":6038},[6039,6046,6051,6074,6080],{"type":1519,"attrs":6040,"content":6041},{"level":1540,"textAlign":50},[6042],{"text":6043,"type":54,"marks":6044},"Learnings ",[6045],{"type":4075},{"type":48,"attrs":6047,"content":6048},{"textAlign":50},[6049],{"text":6050,"type":54},"This webinar featured speakers with lived experience of receiving, providing and leading care. This virtual learning event focused on: ",{"type":1545,"content":6052},[6053,6060,6067],{"type":82,"content":6054},[6055],{"type":48,"attrs":6056,"content":6057},{"textAlign":38},[6058],{"text":6059,"type":54},"How structures of inequity, privilege and oppression amplify and re-create trauma by prioritizing the needs of specific groups (i.e. white, able-bodied, cis-gender, non-Indigenous).   ",{"type":82,"content":6061},[6062],{"type":48,"attrs":6063,"content":6064},{"textAlign":38},[6065],{"text":6066,"type":54},"Intergenerational and historical trauma and its effects in the context of engaging with those with lived experience of the health system. ",{"type":82,"content":6068},[6069],{"type":48,"attrs":6070,"content":6071},{"textAlign":38},[6072],{"text":6073,"type":54},"The role of the healthcare system in inducing or perpetuating trauma among those who have past experiences of trauma. ",{"type":1519,"attrs":6075,"content":6076},{"level":1540,"textAlign":50},[6077],{"text":5919,"type":54,"marks":6078},[6079],{"type":4075},{"type":1545,"content":6081},[6082,6096,6111,6125],{"type":82,"content":6083},[6084],{"type":48,"attrs":6085,"content":6086},{"textAlign":38},[6087,6089,6094],{"text":6088,"type":54},"Article: ",{"text":6090,"type":54,"marks":6091},"The coin model of privilege and critical allyship",[6092],{"type":69,"attrs":6093},{"href":5451,"uuid":38,"anchor":38,"custom":38,"target":19,"linktype":20},{"text":6095,"type":54}," (Stephanie A. 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expertise.",[6993],{"type":1674,"attrs":6994},{"color":5531},{"_uid":6996,"image":6997,"title":6999,"component":4086,"description":7000},"b930fbe0-c818-42e7-8998-2d4bfbac0eea",{"id":6936,"alt":17,"name":17,"focus":17,"title":17,"source":17,"filename":6937,"copyright":17,"fieldtype":133,"meta_data":6998,"is_external_url":135},{},"Optimizing resources",{"type":45,"content":7001},[7002],{"type":48,"attrs":7003,"content":7004},{"textAlign":38},[7005],{"text":7006,"type":54,"marks":7007},"is key for collaborating partners’ willingness to share information, resources and expertise to complete goals and tasks and to save time and money.",[7008],{"type":1674,"attrs":7009},{"color":5531},{"_uid":7011,"image":7012,"title":7014,"component":4086,"description":7015},"d9d04d61-a9d3-4389-b442-9de83817bd48",{"id":6936,"alt":17,"name":17,"focus":17,"title":17,"source":17,"filename":6937,"copyright":17,"fieldtype":133,"meta_data":7013,"is_external_url":135},{},"Shared goals and expectations",{"type":45,"content":7016},[7017],{"type":48,"attrs":7018,"content":7019},{"textAlign":38},[7020],{"text":7021,"type":54,"marks":7022},"impact group cohesion in inter-organizational community collaborations.",[7023],{"type":1674,"attrs":7024},{"color":5531},{"_uid":7026,"image":7027,"title":7029,"component":4086,"description":7030},"8feb75b1-a885-4185-9fa6-da58be9bc7f0",{"id":6936,"alt":17,"name":17,"focus":17,"title":17,"source":17,"filename":6937,"copyright":17,"fieldtype":133,"meta_data":7028,"is_external_url":135},{},"Effective communication ",{"type":45,"content":7031},[7032],{"type":48,"attrs":7033,"content":7034},{"textAlign":38},[7035],{"text":7036,"type":54,"marks":7037},"supports exchange of information and ideas fundamental to any age-friendly community collaboration.",[7038],{"type":1674,"attrs":7039},{"color":5531},"Executive Summary",{"type":45,"content":7042},[7043,7051],{"type":48,"attrs":7044,"content":7045},{"textAlign":38},[7046],{"text":7047,"type":54,"marks":7048},"Adopting promising practices for community engagement for care of older adults holds opportunity to optimize resources, share knowledge, and advance aging in place initiatives in the community. This rapid review explored how to successfully initiate, implement, and sustain engagement with community and community organizations in care of older adults in the community. It provides evidence-informed guiding principles, approaches, and practices along with links to practical tools and resources for community engagement.",[7049],{"type":1674,"attrs":7050},{"color":1676},{"type":1519,"attrs":7052,"content":7053},{"level":1540,"textAlign":38},[7054],{"text":7055,"type":54,"marks":7056},"Guiding Principles of Community Engagement:",[7057],{"type":4075},{"_uid":7059,"content":7060,"component":1655},"d1213d74-13cb-47b9-b60e-badb2b96105e",[7061],{"_uid":7062,"content":7063,"component":1654},"cbaf25d5-cce2-4ab1-ab03-fe8a7cf56c96",{"type":45,"content":7064},[7065,7070,7075,7080,7085,7121,7126,7131,7221,7226,7231,7236,7241,7246,7251,7256,7261],{"type":1519,"attrs":7066,"content":7067},{"level":1540,"textAlign":38},[7068],{"text":7069,"type":54},"Methods",{"type":48,"attrs":7071,"content":7072},{"textAlign":38},[7073],{"text":7074,"type":54},"An environmental scan and rapid review were conducted between November 2023 and March 2024. The team searched, reviewed and synthesized literature from several distinct and diverse fields addressing community engagement for care of older adults using meta-narrative techniques. In total, 98 sources (61 scholarly and 37 grey literature) were included in the review. Findings were presented according to overarching themes from the literature and reviewed by partners.",{"type":1519,"attrs":7076,"content":7077},{"level":1540,"textAlign":38},[7078],{"text":7079,"type":54},"Approaches to Community Engagement",{"type":48,"attrs":7081,"content":7082},{"textAlign":38},[7083],{"text":7084,"type":54},"This rapid review identified three key approaches to community engagement.",{"type":77,"attrs":7086,"content":7087},{"order":79},[7088,7099,7110],{"type":82,"content":7089},[7090],{"type":48,"attrs":7091,"content":7092},{"textAlign":38},[7093,7097],{"text":7094,"type":54,"marks":7095},"Asset Based Community Development",[7096],{"type":4075},{"text":7098,"type":54},": This approach relies upon social relationships and mobilization of social capital whereby communities can foster desired change by identifying, connecting, and using existing assets.",{"type":82,"content":7100},[7101],{"type":48,"attrs":7102,"content":7103},{"textAlign":38},[7104,7108],{"text":7105,"type":54,"marks":7106},"Community-Based Social Innovations",[7107],{"type":4075},{"text":7109,"type":54},": This approach promotes innovations that enable older adults to care for themselves and their peers, develop social cohesion and inclusivity.",{"type":82,"content":7111},[7112],{"type":48,"attrs":7113,"content":7114},{"textAlign":38},[7115,7119],{"text":7116,"type":54,"marks":7117},"Living Labs",[7118],{"type":4075},{"text":7120,"type":54},": This approach applies a process of innovation to co-create through engagement with end users, i.e., older adults, care partners, community and community organizations.",{"type":1519,"attrs":7122,"content":7123},{"level":1540,"textAlign":38},[7124],{"text":7125,"type":54},"Practices Used to Engage with Communities",{"type":48,"attrs":7127,"content":7128},{"textAlign":38},[7129],{"text":7130,"type":54},"Within these approaches, many engagement practices are highlighted, including:",{"type":1545,"content":7132},[7133,7144,7155,7166,7177,7188,7199,7210],{"type":82,"content":7134},[7135],{"type":48,"attrs":7136,"content":7137},{"textAlign":38},[7138,7142],{"text":7139,"type":54,"marks":7140},"Asset Mapping",[7141],{"type":4075},{"text":7143,"type":54},": Communities use asset mapping to identify, describe and often depict their strengths and assets graphically on a map.",{"type":82,"content":7145},[7146],{"type":48,"attrs":7147,"content":7148},{"textAlign":38},[7149,7153],{"text":7150,"type":54,"marks":7151},"Needs Assessment",[7152],{"type":4075},{"text":7154,"type":54},": Provides information about community social needs or issues and determines which issues should be highlighted for action.",{"type":82,"content":7156},[7157],{"type":48,"attrs":7158,"content":7159},{"textAlign":38},[7160,7164],{"text":7161,"type":54,"marks":7162},"Community Action Plan for Engagement",[7163],{"type":4075},{"text":7165,"type":54},": Helps to prioritize community needs by setting goals and objectives. The action plan can be a part of a wider strategic plan for community or actions of the initiative that may be combined into existing processes and priorities.",{"type":82,"content":7167},[7168],{"type":48,"attrs":7169,"content":7170},{"textAlign":38},[7171,7175],{"text":7172,"type":54,"marks":7173},"Champions",[7174],{"type":4075},{"text":7176,"type":54},": Include those within and external to the communities who bolster and sustain momentum of the initiative.",{"type":82,"content":7178},[7179],{"type":48,"attrs":7180,"content":7181},{"textAlign":38},[7182,7186],{"text":7183,"type":54,"marks":7184},"Seniors Steering Committee",[7185],{"type":4075},{"text":7187,"type":54},": Creating structures such as an advisory council comprised of older adults and/or their care partners from the community to guide initiatives, so they remain relevant to the needs of their community.",{"type":82,"content":7189},[7190],{"type":48,"attrs":7191,"content":7192},{"textAlign":38},[7193,7197],{"text":7194,"type":54,"marks":7195},"Systems-Level Engagement",[7196],{"type":4075},{"text":7198,"type":54},": Involvement of municipal, provincial, and/or federal government entities in a collaborative approach to work together.",{"type":82,"content":7200},[7201],{"type":48,"attrs":7202,"content":7203},{"textAlign":38},[7204,7208],{"text":7205,"type":54,"marks":7206},"Co-Creation",[7207],{"type":4075},{"text":7209,"type":54},": Refers to end-user engagement in the development and implementation of ideas and concepts with a focus on improving the lives of older adults.",{"type":82,"content":7211},[7212],{"type":48,"attrs":7213,"content":7214},{"textAlign":38},[7215,7219],{"text":7216,"type":54,"marks":7217},"Social Capital",[7218],{"type":4075},{"text":7220,"type":54},": Refers to tapping into the networks of relationships among those in a society that allow for individuals to work together to achieve a common purpose.",{"type":1519,"attrs":7222,"content":7223},{"level":1540,"textAlign":38},[7224],{"text":7225,"type":54},"Phases in the Engagement Journey",{"type":48,"attrs":7227,"content":7228},{"textAlign":38},[7229],{"text":7230,"type":54},"The literature identified distinct phases in how engagement unfolds in initiatives. Initiation: Centering engagement around older adults and their care partners is a key starting point for engagement in initiatives enabling aging in place. Priority setting is also key to provide an impactful focus for initiatives. This can be aided through application of tools, such as Asset Mapping and Needs Assessment. Once priorities have been set, identify key actors to engage as partners in the initiative.",{"type":1519,"attrs":7232,"content":7233},{"level":6199,"textAlign":38},[7234],{"text":7235,"type":54},"Implementation",{"type":48,"attrs":7237,"content":7238},{"textAlign":38},[7239],{"text":7240,"type":54},"Multilevel leadership and a common vision ensure commitment and alignment toward common goals for implementation. Successful implementation relies on managing conflict and positive relationships when developing diverse partnerships. Also, inter-organisational barriers should be proactively addressed. Effective governance and management are enabled by a diverse age-friendly steering committee that leverages lived experience and ensures community members continue to be engaged throughout the initiative. Establishing evaluative indicators in the implementation phase is key to assess success of the enabling aging in place initiative.",{"type":1519,"attrs":7242,"content":7243},{"level":6199,"textAlign":38},[7244],{"text":7245,"type":54},"Sustainability",{"type":48,"attrs":7247,"content":7248},{"textAlign":38},[7249],{"text":7250,"type":54},"Engaging community champions and sustaining diverse partnerships is key to sustaining the momentum of the enabling aging in place initiative. Strong direct municipal engagement, such as embedding initiatives in local government, supports continuing systems-level engagement. Successful sustainability is enabled through diverse funding sources and proactively overcoming inter-organizational barriers. Last, but not least, sustainability is ensured through evaluation and monitoring progress to demonstrate value.",{"type":48,"attrs":7252,"content":7253},{"textAlign":38},[7254],{"text":7255,"type":54},"Please refer to the schematic in the final report for a visual representation of how the approaches, practices, and phases are related and intersect.",{"type":1519,"attrs":7257,"content":7258},{"level":1540,"textAlign":38},[7259],{"text":7260,"type":54},"Resources and Tools",{"type":48,"attrs":7262,"content":7263},{"textAlign":38},[7264],{"text":7265,"type":54},"This report provides an abridged table of 27 sources from the review, offering an overview and links to helpful tools and resources. Refer to this table to quickly find and access practical tools with real-world applications categorized based on phase of the engagement journey (i.e., initiation, implementation, sustainability), approach to community engagement (i.e., Asset Based Community Development, Community Based Social Innovation, living lab) and type of source (i.e., online repository of resources, toolkits and case studies). The table starts with comprehensive resources followed by more specialized tools for a specific engagement approach, practices, or phase(s). The table provides national (e.g. Government of Canada, Public Health Agency of Canada, United Way) and international (e.g., WHO, United Nations) resources.",{"_uid":7267,"content":7268,"component":1655},"548f8760-df10-4911-9ae9-401bd7e2340e",[7269,7293],{"_uid":7270,"content":7271,"component":1654},"5fb21da2-524b-40ca-b42b-d44d0847e094",{"type":45,"content":7272},[7273,7278,7283,7288],{"type":1519,"attrs":7274,"content":7275},{"level":3916,"textAlign":38},[7276],{"text":7277,"type":54},"Contributors",{"type":48,"attrs":7279,"content":7280},{"textAlign":38},[7281],{"text":7282,"type":54},"Janice Sorensen, Ian Fyffe, Sherin Jamal, Kirsten Rossiter, Leah Coppella, Benajir Shams, Paulina Santaella, Simran Dhadda, Catherine Youngren, Karim Chagani, Satinder Jassal, Annette Berndt and Sultan Akba",{"type":48,"attrs":7284,"content":7285},{"textAlign":38},[7286],{"text":7287,"type":54},"Carol Fancott, Miranda Saroli and Adrienne Zarem",{"type":48,"attrs":7289,"content":7290},{"textAlign":38},[7291],{"text":7292,"type":54},"Suzanne Dupuis, Shoshana Hahn-Goldberg, Lisa Meschino, Bobbi Symes, Beverley Pitman, Marcy Cohen, Laura Kadowaki, Annie Arnoldsen Petersen and Lotte Kragh.",{"_uid":7294,"file":7295,"link":7297,"label":555,"linkType":3962,"component":3963,"linkLabel":17},"93fd31fc-9fa0-4633-8e06-c2ba5a12241f",{"id":6657,"alt":6658,"name":17,"focus":17,"title":6658,"source":17,"filename":6659,"copyright":17,"fieldtype":133,"meta_data":7296,"is_external_url":135},{},{"id":17,"url":17,"linktype":33,"fieldtype":21,"cached_url":17},{"cta":7299,"_uid":7304,"items":7305,"title":7309,"component":3791},[7300],{"_uid":7301,"link":7302,"label":7303,"component":40},"b7e91ac3-6edf-4abe-95d0-cccb83fe346e",{"id":841,"url":17,"linktype":33,"fieldtype":21,"cached_url":842},"See all programs","c54f939b-9885-43e3-abb6-6505eb83ec40",[7306,7307,7308],"92479fac-7b41-4f7b-85e8-365d7630a9b2","55ec5ec1-cdad-4ca3-8923-16d512d9201d","23a32a2d-928f-4e3f-acc8-9e56903354e5","Related programs",{"cta":7311,"_uid":7315,"items":7316,"title":4309,"component":3791},[7312],{"_uid":7313,"link":7314,"label":485,"component":40},"e662457b-d61a-4c32-bee9-bc16bab118d3",{"id":841,"url":17,"linktype":33,"fieldtype":21,"cached_url":842},"b3918bf0-b86b-487d-bb1d-7f605fbe690c",[7317,4307,7318],"6f628ab7-270f-4226-8121-2372a18250e2","beca2a34-4e17-40c2-876f-c0657f2f467c",[1324,1352,1359],[1402,1394,1387],-13810,[],{"parent_slug":1178,"umbraco_path":7324,"umbraco_uuid":7325},"/HealthcareExcellenceCanada/Resources/SevenElementsForSuccessfulCommunityEngagementInTheCareOfOlderAdults","1b6c9338-14fa-4d99-95dd-f1608e06550b","a60646fb-74db-41d4-96eb-a4e985046bab","2025-11-18T18:59:59.176Z",[],[7330],{"path":7331,"name":7332,"lang":1018,"published":1475},"ressources/sept-elements-essentiels-a-une-mobilisation-communautaire-reussie-dans-les-soins-aux-personnes-ainees","Sept éléments essentiels à une mobilisation communautaire réussie dans les soins aux personnes aînées",[],[],1778790998464]