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The text reads 'Rising Rates. Antipsychotic Use in Canada's LTC Homes.' The URL 'LTCmeds.ca' is displayed in the bottom-left corner.","https://a-ca.storyblok.com/f/850807391887861/c6285a049c/risingrates-01-croped.png",{"alt":498,"title":16,"source":16,"copyright":16},"hero-resource","Released by the Appropriate Use Coalition, this report looks at the rate of potentially inappropriate antipsychotic use in 2023-24 across nine provinces and territories.",[69,106,76],[505,545,579,747],{"_uid":506,"content":507,"component":544},"62bb5b39-891b-4474-aef5-0958d2aa160d",[508,533],{"_uid":509,"content":510,"component":532},"7b2e7903-cc2b-4ca2-a26e-4417066dc174",{"type":12,"content":511},[512,517,522],{"type":15,"attrs":513,"content":514},{"textAlign":53},[515],{"text":516,"type":299},"Over the past decade, long-term care (LTC) homes across Canada have made important progress in reducing inappropriate antipsychotic use. By using person-centered care strategies to address dementia-related behaviors, these efforts have achieved meaningful improvements in care quality, benefiting residents, care partners and care providers.",{"type":15,"attrs":518,"content":519},{"textAlign":53},[520],{"text":521,"type":299},"However, the COVID-19 pandemic brought significant challenges. Staffing shortages and high turnover rates have made it increasingly difficult to implement and sustain improvement efforts. Since 2020, rates of potentially inappropriate antipsychotic use have increased in many provinces and territories.",{"type":15,"attrs":523,"content":524},{"textAlign":53},[525,530],{"text":526,"type":299,"marks":527},"Rising Rates: Antipsychotic Use in Canada’s LTC Homes",[528],{"type":529},"bold",{"text":531,"type":299}," highlights the need to build on past successes and continue making progress on reducing the use of antipsychotics that no longer benefit and potentially cause harm for people living with dementia.","simple-richtext",{"_uid":534,"file":535,"link":537,"label":526,"linkType":541,"component":542,"linkLabel":543},"3170153f-7840-4c1d-9f7a-9f7ba52f5fab",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":288,"meta_data":536},{},{"id":16,"url":538,"linktype":539,"fieldtype":540,"cached_url":538},"https://ltcmeds.ca/","url","multilink","link","banner-link","Read the report","wysiwyg-program",{"_uid":546,"items":547,"component":578},"066f63c6-a231-4949-9e2f-d8c1522a392f",[548],{"_uid":549,"link":550,"image":563,"title":569,"component":570,"description":571},"10751137-4f41-43a5-a8c0-6ba8d5eb6d2a",[551],{"_uid":552,"link":553,"label":561,"component":562},"d6c3ff5b-b00e-4e98-8ead-5b6ea9512e01",{"id":554,"url":16,"linktype":555,"fieldtype":540,"cached_url":556,"story":557},"a3c98562-a1c5-45cd-9303-9a32020bf25f","story","programs/sparking-change",{"name":558,"id":559,"uuid":554,"slug":560,"url":556,"full_slug":556,"_stopResolving":460},"Sparking Change in the Appropriate Use of Antipsychotics",123451210941630,"sparking-change","Learn more","simple-link",{"id":564,"alt":565,"name":16,"focus":16,"title":566,"source":16,"filename":567,"copyright":16,"fieldtype":288,"meta_data":568,"is_external_url":290},114296579202195,"Illustration of a standing individual showing a tablet to an individual seated in a wheelchair.","CARE+ SCAUA Page Header 540X360 FR Copy","https://a-ca.storyblok.com/f/850807391887861/d3a40e0af9/care-scaua-page-header-540x360-fr-copy.png",{"alt":565,"title":566,"source":16,"copyright":16},"Sparking Change in the Appropriate Use of Antipsychotics Awards Program","image-text-colored-item",{"type":12,"content":572},[573],{"type":15,"attrs":574,"content":575},{"textAlign":53},[576],{"text":577,"type":299},"Interested in sparking change? Open to long-term care homes across the country, this program provides support for implementing an appropriate use of antipsychotics approach. Learn how to register and ways your team can win monetary awards.","image-text-colored",{"id":16,"_uid":580,"content":581,"component":544},"e901ed96-1bc2-441d-9459-7b3242d4f48b",[582],{"_uid":583,"content":584,"component":532},"547139e1-5279-4955-ab4b-521818c062db",{"type":12,"content":585},[586,593,634,639,656,735],{"type":587,"attrs":588,"content":590},"heading",{"level":589,"textAlign":53},2,[591],{"text":592,"type":299},"Key highlights from the report",{"type":594,"content":595},"bullet_list",[596,613,620,627],{"type":597,"content":598},"list_item",[599],{"type":15,"attrs":600,"content":601},{"textAlign":53},[602,604,611],{"text":603,"type":299},"Nearly one in four residents in LTC homes may have been receiving antipsychotic medications inappropriately in 2023-24, according to newly released data from the ",{"text":605,"type":299,"marks":606},"Canadian Institute for Health Information (CIHI)",[607],{"type":541,"attrs":608},{"href":609,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://www.cihi.ca/en/indicators/potentially-inappropriate-use-of-antipsychotics-in-long-term-care","_blank",{"text":612,"type":299}," that looks at rates across nine provinces and territories.",{"type":597,"content":614},[615],{"type":15,"attrs":616,"content":617},{"textAlign":53},[618],{"text":619,"type":299},"The overall percentage of LTC residents on antipsychotics without a diagnosis of psychosis increased from 20.2% in 2019-2020 to 24.5% in 2022-2023. The rate held steady at 24.5 in 2023-2024.",{"type":597,"content":621},[622],{"type":15,"attrs":623,"content":624},{"textAlign":53},[625],{"text":626,"type":299},"While the exact causes are unclear, factors such as staffing shortages and infection control measures during the pandemic likely contributed to this rise.",{"type":597,"content":628},[629],{"type":15,"attrs":630,"content":631},{"textAlign":53},[632],{"text":633,"type":299},"Between 2014 and 2020, antipsychotic use steadily decreased from 27.2% to 20.2%, thanks to significant efforts to address the behavioural and psychological symptoms of dementia by other means.",{"type":587,"attrs":635,"content":636},{"level":589,"textAlign":53},[637],{"text":638,"type":299},"How this report was developed",{"type":15,"attrs":640,"content":641},{"textAlign":53},[642,646,648,654],{"text":526,"type":299,"marks":643},[644],{"type":541,"attrs":645},{"href":538,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},{"text":647,"type":299}," was released by the Long-Term Care Subgroup of the ",{"text":649,"type":299,"marks":650},"Appropriate Use Coalition",[651],{"type":541,"attrs":652},{"href":653,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://www.cda-amc.ca/news/organizations-unite-increase-appropriate-use-medications-canada",{"text":655,"type":299},", a group of 11 organizations dedicated to improving medication use in Canada. 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attend",[1214,1216],{"type":1153,"attrs":1215},{"color":16},{"type":529},{"text":1157,"type":299,"marks":1218},[1219],{"type":529},{"type":594,"content":1221},[1222,1233,1244,1255,1266,1277],{"type":597,"content":1223},[1224],{"type":15,"attrs":1225,"content":1226},{"textAlign":53},[1227,1232],{"text":1228,"type":299,"marks":1229},"Healthcare leaders and decision-makers ",[1230],{"type":1153,"attrs":1231},{"color":16},{"text":1157,"type":299},{"type":597,"content":1234},[1235],{"type":15,"attrs":1236,"content":1237},{"textAlign":53},[1238,1243],{"text":1239,"type":299,"marks":1240},"Policy developers in healthcare ",[1241],{"type":1153,"attrs":1242},{"color":16},{"text":1157,"type":299},{"type":597,"content":1245},[1246],{"type":15,"attrs":1247,"content":1248},{"textAlign":53},[1249,1254],{"text":1250,"type":299,"marks":1251},"Equity-focused healthcare 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equity",[1285],{"type":1153,"attrs":1286},{"color":16},{"text":1157,"type":299},{"type":12,"content":1289},[1290],{"type":15},{"_uid":1292,"title":1293,"ctaLeft":1294,"ctaRight":1295,"component":1134,"columnLeft":1301,"columnRight":1422},"15977264-68d6-4ae6-a4ef-595d92cc27e3","From Framework to Impact: Equity Oriented Care in Practice",[],[1296],{"_uid":1297,"link":1298,"label":1300,"component":1133},"e5c43062-2882-4237-9821-9c05ef3f0309",{"id":16,"url":1299,"target":610,"linktype":539,"fieldtype":540,"cached_url":1299},"https://youtu.be/_Sg9RRMKCtw","Watch the recording ",{"type":12,"content":1302},[1303,1310,1317,1357,1364,1372,1379],{"type":15,"attrs":1304,"content":1305},{"textAlign":53},[1306],{"text":1307,"type":299,"marks":1308},"Wednesday, March 25, 2026",[1309],{"type":529},{"type":587,"attrs":1311,"content":1312},{"level":1146,"textAlign":1147},[1313],{"text":1314,"type":299,"marks":1315},"Speakers ",[1316],{"type":529},{"type":594,"content":1318},[1319,1329,1336,1343,1350],{"type":597,"content":1320},[1321],{"type":15,"attrs":1322,"content":1323},{"textAlign":53},[1324],{"text":1325,"type":299,"marks":1326},"Prachi Khanna, Patient Partner",[1327],{"type":1153,"attrs":1328},{"color":16},{"type":597,"content":1330},[1331],{"type":15,"attrs":1332,"content":1333},{"textAlign":53},[1334],{"text":1335,"type":299},"Kimberly Quam, Community Engagement Specialist, Golden Health Care",{"type":597,"content":1337},[1338],{"type":15,"attrs":1339,"content":1340},{"textAlign":53},[1341],{"text":1342,"type":299},"Roslyn Compton, Associate Professor at the University of Saskatchewan and the Director of BetterLTC",{"type":597,"content":1344},[1345],{"type":15,"attrs":1346,"content":1347},{"textAlign":53},[1348],{"text":1349,"type":299},"Lindy Dowhaniuk, Director of Health Services, George’s House Palliative Care",{"type":597,"content":1351},[1352],{"type":15,"attrs":1353,"content":1354},{"textAlign":53},[1355],{"text":1356,"type":299},"Michelle Valiquette, Registered Social Worker, George’s House Palliative Care",{"type":587,"attrs":1358,"content":1359},{"level":1146,"textAlign":1147},[1360],{"text":1361,"type":299,"marks":1362},"Host ",[1363],{"type":529},{"type":594,"content":1365},[1366],{"type":597,"content":1367},[1368],{"type":15,"attrs":1369,"content":1370},{"textAlign":53},[1371],{"text":1182,"type":299},{"type":587,"attrs":1373,"content":1374},{"level":1146,"textAlign":1147},[1375],{"text":1376,"type":299,"marks":1377},"Who should attend ",[1378],{"type":529},{"type":594,"content":1380},[1381,1388,1395,1402,1409,1416],{"type":597,"content":1382},[1383],{"type":15,"attrs":1384,"content":1385},{"textAlign":53},[1386],{"text":1387,"type":299},"Healthcare leaders and decision-makers  ",{"type":597,"content":1389},[1390],{"type":15,"attrs":1391,"content":1392},{"textAlign":53},[1393],{"text":1394,"type":299},"Policy developers in healthcare  ",{"type":597,"content":1396},[1397],{"type":15,"attrs":1398,"content":1399},{"textAlign":53},[1400],{"text":1401,"type":299},"Equity-focused healthcare organizations  ",{"type":597,"content":1403},[1404],{"type":15,"attrs":1405,"content":1406},{"textAlign":53},[1407],{"text":1408,"type":299},"Healthcare providers and practitioners   ",{"type":597,"content":1410},[1411],{"type":15,"attrs":1412,"content":1413},{"textAlign":53},[1414],{"text":1415,"type":299},"Community advocates  ",{"type":597,"content":1417},[1418],{"type":15,"attrs":1419,"content":1420},{"textAlign":53},[1421],{"text":1283,"type":299},{"type":12,"content":1423},[1424],{"type":15},"Series: Introducing the HEC Health Equity Framework","accordion-2-columns",{"type":12,"content":1428},[1429],{"type":15,"attrs":1430,"content":1431},{"textAlign":53},[1432],{"text":1433,"type":299},"Join us for a webinar series that explores the co-development of the HEC Health Equity Framework and how its eight actions can support health equity work and advance access to safe, high-quality care. The series will feature perspectives from health and social care partners, along with a patient partner speaker, highlighting what meaningful action toward equity can look like across roles and settings.",{"id":16,"_uid":1435,"items":1436,"title":1591,"component":1426,"description":1592},"343e5ff2-6e0b-4bce-9f91-27de0afe11c9",[1437,1506],{"_uid":1438,"title":1439,"ctaLeft":1440,"ctaRight":1441,"component":1134,"columnLeft":1446,"columnRight":1499},"680fbc8a-1964-4847-852f-310417f9e8fa","Introduction to Black Health and Disrupting Anti-Black Racism in Healthcare (Part 1)",[],[1442],{"_uid":1443,"link":1444,"label":1132,"component":1133},"0cdd2047-a368-41a3-8afc-21b397e4e1c8",{"id":16,"url":1445,"target":610,"linktype":539,"fieldtype":540,"cached_url":1445},"https://youtu.be/6IxUHySba0E",{"type":12,"content":1447},[1448,1455,1461,1476,1483],{"type":15,"attrs":1449,"content":1450},{"textAlign":53},[1451],{"text":1452,"type":299,"marks":1453},"May 22, 2024",[1454],{"type":529},{"type":587,"attrs":1456,"content":1457},{"level":1146,"textAlign":1147},[1458],{"text":1150,"type":299,"marks":1459},[1460],{"type":529},{"type":594,"content":1462},[1463],{"type":597,"content":1464},[1465],{"type":15,"attrs":1466,"content":1467},{"textAlign":53},[1468,1474],{"text":1469,"type":299,"marks":1470},"OmiSoore Dryden",[1471],{"type":541,"attrs":1472},{"href":1473,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://omisooredryden.com/?page_id=96",{"text":1475,"type":299},", Ph.D., James R. Johnston Chair in Black Canadian Studies, Professor, Faculty of Medicine, Dalhousie University; co-lead, co-founder of Black Health Education Collaborative (BHEC)",{"type":587,"attrs":1477,"content":1478},{"level":1146,"textAlign":1147},[1479],{"text":1480,"type":299,"marks":1481},"Co-hosts",[1482],{"type":529},{"type":594,"content":1484},[1485,1492],{"type":597,"content":1486},[1487],{"type":15,"attrs":1488,"content":1489},{"textAlign":53},[1490],{"text":1491,"type":299},"Kent Loftsgard, Co-Chair, Healthcare Excellence Canada’s Equity, Diversity and Inclusion Virtual Learning Exchange",{"type":597,"content":1493},[1494],{"type":15,"attrs":1495,"content":1496},{"textAlign":53},[1497],{"text":1498,"type":299},"Brady Comeau, Senior Program Lead, Healthcare Excellence Canada",{"type":12,"content":1500},[1501],{"type":15,"attrs":1502,"content":1503},{"textAlign":53},[1504],{"text":1505,"type":299},"This session will introduce the importance of focusing on Black health through the exploration of the history of anti-Black racism in healthcare in Canada. Understanding privilege and critical allyship will connect with the profound impacts of anti-Black racism in healthcare systems. Topics that will be covered include the structural impacts of white supremacy and privilege, scientific racism, anti-Black racism in medicine and healthcare, and Black health equity in the workforce.",{"_uid":1507,"title":1508,"ctaLeft":1509,"ctaRight":1510,"component":1134,"columnLeft":1515,"columnRight":1576},"2ef288d7-7005-4745-8316-02fc93a4b34b","Approaches and Theories to Understanding Black Health and Systemic Anti-Black Racism (Part 2)",[],[1511],{"_uid":1512,"link":1513,"label":1132,"component":1133},"91863b27-c6c8-4c11-8a8a-7ab238b7e7f7",{"id":16,"url":1514,"target":610,"linktype":539,"fieldtype":540,"cached_url":1514},"https://youtu.be/ouX8-tVTowk",{"type":12,"content":1516},[1517,1524,1530,1556,1562],{"type":15,"attrs":1518,"content":1519},{"textAlign":1147},[1520],{"text":1521,"type":299,"marks":1522},"June 19, 2024",[1523],{"type":529},{"type":587,"attrs":1525,"content":1526},{"level":1146,"textAlign":1147},[1527],{"text":1150,"type":299,"marks":1528},[1529],{"type":529},{"type":594,"content":1531},[1532,1545],{"type":597,"content":1533},[1534],{"type":15,"attrs":1535,"content":1536},{"textAlign":53},[1537,1543],{"text":1538,"type":299,"marks":1539},"Sume Ndumbe-Eyoh",[1540],{"type":541,"attrs":1541},{"href":1542,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://www.bhec.ca/staff",{"text":1544,"type":299},", Executive Director of the Black Health Education Collaborative, Assistant Professor in the Clinical Public Health Division, Dalla Lana School of Public Health, University of Toronto",{"type":597,"content":1546},[1547],{"type":15,"attrs":1548,"content":1549},{"textAlign":53},[1550,1554],{"text":1469,"type":299,"marks":1551},[1552],{"type":541,"attrs":1553},{"href":1473,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},{"text":1555,"type":299},", D., James R. Johnston Chair in Black Canadian Studies, Professor, Faculty of Medicine, Dalhousie University; co-lead, co-founder of Black Health Education Collaborative (BHEC)",{"type":587,"attrs":1557,"content":1558},{"level":1146,"textAlign":1147},[1559],{"text":1480,"type":299,"marks":1560},[1561],{"type":529},{"type":594,"content":1563},[1564,1570],{"type":597,"content":1565},[1566],{"type":15,"attrs":1567,"content":1568},{"textAlign":53},[1569],{"text":1491,"type":299},{"type":597,"content":1571},[1572],{"type":15,"attrs":1573,"content":1574},{"textAlign":53},[1575],{"text":1498,"type":299},{"type":12,"content":1577},[1578],{"type":15,"attrs":1579,"content":1580},{"textAlign":53},[1581,1583,1589],{"text":1582,"type":299},"In this second session, participants will delve into the application of critical race theory related to the structural and social determinants of Black health, including discussions on race-based data collection and an introduction to the ",{"text":1584,"type":299,"marks":1585},"Black Health Primer",[1586],{"type":541,"attrs":1587},{"href":1588,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://www.bhec.ca/bhp",{"text":1590,"type":299}," developed by the Black Health Education Collaborative.","Series: Understanding systems of inequity that impact access to safe and high-quality healthcare for Black people",{"type":12,"content":1593},[1594],{"type":15,"attrs":1595,"content":1596},{"textAlign":53},[1597],{"text":1598,"type":299},"These sessions explore critical race theory, intersectionality, and anti-oppressive practices focusing on Black peoples’ health and anti-Black racism.",{"id":16,"_uid":1600,"items":1601,"title":2042,"component":1426,"description":2043},"620f26d4-1854-4942-9684-5c3b04f3952e",[1602,1715,1847,1956],{"_uid":1603,"title":1604,"ctaLeft":1605,"ctaRight":1606,"component":1134,"columnLeft":1611,"columnRight":1656},"bea6d14b-6147-47f1-b5e5-ad7278f1f370","Deepening Our Understanding of Anti-Oppressive Practice and Peacemaking",[],[1607],{"_uid":1608,"link":1609,"label":1132,"component":1133},"73958e43-b02c-40de-bbf6-179431ea6b5b",{"id":16,"url":1610,"target":610,"linktype":539,"fieldtype":540,"cached_url":1610},"https://youtu.be/JG7Tqsbod00",{"type":12,"content":1612},[1613,1619,1635,1641],{"type":587,"attrs":1614,"content":1615},{"level":1146,"textAlign":53},[1616],{"text":1150,"type":299,"marks":1617},[1618],{"type":529},{"type":594,"content":1620},[1621,1628],{"type":597,"content":1622},[1623],{"type":15,"attrs":1624,"content":1625},{"textAlign":53},[1626],{"text":1627,"type":299},"Ed Connors, PhD, C. Psych.",{"type":597,"content":1629},[1630],{"type":15,"attrs":1631,"content":1632},{"textAlign":53},[1633],{"text":1634,"type":299},"Stephanie Nixon, PhD, PT",{"type":587,"attrs":1636,"content":1637},{"level":1146,"textAlign":53},[1638],{"text":1480,"type":299,"marks":1639},[1640],{"type":529},{"type":594,"content":1642},[1643,1649],{"type":597,"content":1644},[1645],{"type":15,"attrs":1646,"content":1647},{"textAlign":53},[1648],{"text":1498,"type":299},{"type":597,"content":1650},[1651],{"type":15,"attrs":1652,"content":1653},{"textAlign":53},[1654],{"text":1655,"type":299},"Carol Fancott, Director, Patient Safety, Equity, & Engagement, Healthcare Excellence Canada",{"type":12,"content":1657},[1658,1670,1690,1695,1700,1705,1710],{"type":15,"attrs":1659,"content":1660},{"textAlign":53},[1661,1663,1668],{"text":1662,"type":299},"Building on our ",{"text":1664,"type":299,"marks":1665},"Exploring Anti-Oppression Practices and Unconscious Bias in Our Work",[1666],{"type":1667},"italic",{"text":1669,"type":299}," series, we’ll nurture new habits of mind to inform action.",{"type":15,"attrs":1671,"content":1672},{"textAlign":1147},[1673,1675,1679,1681,1688],{"text":1674,"type":299},"Participants will reason through strategies to foster equity and inclusion in healthcare through anti-oppression practices and peacemaking. We will draw on the lessons within the ",{"text":1676,"type":299,"marks":1677},"Two-Row Wampum Belt Treaty",[1678],{"type":1667},{"text":1680,"type":299}," and ",{"text":1682,"type":299,"marks":1683},"the Coin Model of Privilege and Critical Allyship",[1684,1687],{"type":541,"attrs":1685},{"href":1686,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://bmcpublichealth.biomedcentral.com/articles/10.1186/s12889-019-7884-9",{"type":1667},{"text":1689,"type":299}," to make sense of and strategize on common challenges in equity, diversity and inclusion work.",{"type":15,"attrs":1691,"content":1692},{"textAlign":1147},[1693],{"text":1694,"type":299},"Healthcare Excellence Canada (HEC) would like to thank Dr. Ed Connors (Mohawk) for providing a Thanksgiving address as part of Deepening Our Understanding of Anti-Oppressive Practice and Peacemaking. HEC recognizes that Traditional and Indigenous Knowledge is different than Western Knowledge. “Traditional Knowledge” refers to the knowledge systems, know-how, creations, innovations, skills, practices, stories and other cultural expressions generally regarded as pertaining to First Nations, the Inuit, the Métis and/or their members (Traditional Knowledge Holder) which have been developed, sustained and passed on from generation to generation of First Nation, Inuit, or Métis members and their ancestors.",{"type":15,"attrs":1696,"content":1697},{"textAlign":53},[1698],{"text":1699,"type":299},"In order to honour and respect Traditional Knowledge we ask that you seek permission before sharing this knowledge with others. Please contact Ed Connors (econnors0507@gmail.com) if you wish to learn about this version of the Thanksgiving Address/Prayer of Gratitude in order to share it with others. Please do not share this knowledge with others without first doing so.",{"type":587,"attrs":1701,"content":1702},{"level":1146,"textAlign":53},[1703],{"text":1704,"type":299},"About the speakers",{"type":15,"attrs":1706,"content":1707},{"textAlign":53},[1708],{"text":1709,"type":299},"Ed Connors is of Mohawk (from Kahnawake Mohawk Territory) and Irish ancestry. He is a psychologist who has worked with First Nations communities across Canada since 1982 in both urban and rural centres. Dr. Connors' most recent work has involved development of Indigenous Life Promotion projects, including Feather Carriers Leadership for Life Promotion. While developing the above services, Dr. Connors has worked with Elders and apprenticed in traditional First Nations approaches to healing. Today his practice incorporates traditional knowledge about healing while also employing his training as a psychologist. His work has also included consultation and community training to assist with Peacemaking, Reconciliation and Anti-oppression.",{"type":15,"attrs":1711,"content":1712},{"textAlign":53},[1713],{"text":1714,"type":299},"Stephanie Nixon is Vice-Dean (Faculty of Health Sciences) and Director (School of Rehabilitation Therapy) at Queen’s University. Stephanie is a straight, white, middle class, able-bodied, cisgender, settler woman who tries to understand the pervasive effects of privilege. She explores how systems of oppression shape health care, research and education, and the role of people in positions of unearned advantage in disrupting these harmful patterns.",{"_uid":1716,"title":1717,"ctaLeft":1718,"ctaRight":1719,"component":1134,"columnLeft":1724,"columnRight":1789},"8eb44c73-6fd6-4626-a7aa-8bdf9e62c02f","Opening ourselves: Understanding unconscious bias and its role in practice",[],[1720],{"_uid":1721,"link":1722,"label":1132,"component":1133},"c7604a85-f729-432e-8a95-282b80a3d4c4",{"id":16,"url":1723,"target":610,"linktype":539,"fieldtype":540,"cached_url":1723},"https://youtu.be/_wmqrMoxToI",{"type":12,"content":1725},[1726,1733,1739,1767,1773],{"type":15,"attrs":1727,"content":1728},{"textAlign":53},[1729],{"text":1730,"type":299,"marks":1731},"March 23, 2022",[1732],{"type":529},{"type":587,"attrs":1734,"content":1735},{"level":1146,"textAlign":53},[1736],{"text":1150,"type":299,"marks":1737},[1738],{"type":529},{"type":594,"content":1740},[1741,1748,1755],{"type":597,"content":1742},[1743],{"type":15,"attrs":1744,"content":1745},{"textAlign":1147},[1746],{"text":1747,"type":299},"Colleen Schneider, Provincial Lead, Public, Patient, Family Engagement, Shared Health Manitoba",{"type":597,"content":1749},[1750],{"type":15,"attrs":1751,"content":1752},{"textAlign":1147},[1753],{"text":1754,"type":299},"Patricia Bocangel, MSc, MEd (She/her), Program Lead – Underserved Populations Program, Professional Development Lead – Community Oncology Program, CancerCare Manitoba",{"type":597,"content":1756},[1757],{"type":15,"attrs":1758,"content":1759},{"textAlign":1147},[1760,1762],{"text":1761,"type":299},"Sem Perez, Aquatic Science Technician, Fisheries and Oceans Canada",{"text":1157,"type":299,"marks":1763},[1764],{"type":1153,"attrs":1765},{"color":1766},"#575757",{"type":587,"attrs":1768,"content":1769},{"level":1146,"textAlign":1147},[1770],{"text":1480,"type":299,"marks":1771},[1772],{"type":529},{"type":594,"content":1774},[1775,1782],{"type":597,"content":1776},[1777],{"type":15,"attrs":1778,"content":1779},{"textAlign":1147},[1780],{"text":1781,"type":299},"Maria Judd, Vice-President, Strategic Initiatives & Engagement, Healthcare Excellence Canada",{"type":597,"content":1783},[1784],{"type":15,"attrs":1785,"content":1786},{"textAlign":1147},[1787],{"text":1788,"type":299},"Denise McCuaig, Métis Elder/Indigenous Coach",{"type":12,"content":1790},[1791,1796,1801,1808],{"type":15,"attrs":1792,"content":1793},{"textAlign":53},[1794],{"text":1795,"type":299},"Building on previous sessions that explore anti-oppression frameworks, this session looks more deeply at the impact of unconscious bias within a healthcare environment. Participants will learn about trauma-informed, relationship-based approaches to patient engagement that have helped build trust, promote safety and foster inclusion within a health region.",{"type":15,"attrs":1797,"content":1798},{"textAlign":1147},[1799],{"text":1800,"type":299},"As part of creating a meaningful learning experience, participants will be invited to complete pre-work associated with each session, such as reviewing short videos or doing personal reflection. This will be emailed to participants in advance of the session.",{"type":587,"attrs":1802,"content":1803},{"level":1146,"textAlign":1147},[1804],{"text":1805,"type":299,"marks":1806},"Key resources (currently in English only):",[1807],{"type":529},{"type":594,"content":1809},[1810,1822,1835],{"type":597,"content":1811},[1812],{"type":15,"attrs":1813,"content":1814},{"textAlign":53},[1815,1821],{"text":1816,"type":299,"marks":1817},"Working in good ways | University of Manitoba (umanitoba.ca)",[1818],{"type":541,"attrs":1819},{"href":1820,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://umanitoba.ca/community-engaged-learning/working-in-good-ways",{"text":1157,"type":299},{"type":597,"content":1823},[1824],{"type":15,"attrs":1825,"content":1826},{"textAlign":53},[1827,1833],{"text":1828,"type":299,"marks":1829},"Beyond Inclusion: Equity in Public Engagement",[1830],{"type":541,"attrs":1831},{"href":1832,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://www.sfu.ca/content/dam/sfu/dialogue/ImagesAndFiles/ProgramsPage/EDI/BeyondInclusion/Beyond%20Inclusion%20-%20Equity%20in%20Public%20Engagement.pdf",{"text":1834,"type":299},"  ",{"type":597,"content":1836},[1837],{"type":15,"attrs":1838,"content":1839},{"textAlign":53},[1840,1846],{"text":1841,"type":299,"marks":1842},"Valuing All Voices: refining a trauma-informed, intersectional and critical reflexive framework for patient engagement in health research using a qualitative descriptive approach",[1843],{"type":541,"attrs":1844},{"href":1845,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://researchinvolvement.biomedcentral.com/articles/10.1186/s40900-020-00217-2",{"text":1834,"type":299},{"_uid":1848,"title":1849,"ctaLeft":1850,"ctaRight":1851,"component":1134,"columnLeft":1856,"columnRight":1907},"0c72e902-eb49-49b8-a6be-f0cc8f322385","Opening ourselves: An introduction to anti-oppression practices and frameworks (part 1)",[],[1852],{"_uid":1853,"link":1854,"label":1132,"component":1133},"0046c8d1-01e6-47c7-9d0c-a34096bac81e",{"id":16,"url":1855,"target":610,"linktype":539,"fieldtype":540,"cached_url":1855},"https://www.youtube.com/watch?v=kwQ4xR2Cbyk",{"type":12,"content":1857},[1858,1865,1871,1887,1893],{"type":15,"attrs":1859,"content":1860},{"textAlign":53},[1861],{"text":1862,"type":299,"marks":1863},"January 13, 2022",[1864],{"type":529},{"type":587,"attrs":1866,"content":1867},{"level":1146,"textAlign":53},[1868],{"text":1150,"type":299,"marks":1869},[1870],{"type":529},{"type":594,"content":1872},[1873,1880],{"type":597,"content":1874},[1875],{"type":15,"attrs":1876,"content":1877},{"textAlign":53},[1878],{"text":1879,"type":299},"Ed Connors, PhD, C.Psych.",{"type":597,"content":1881},[1882],{"type":15,"attrs":1883,"content":1884},{"textAlign":53},[1885],{"text":1886,"type":299},"Stephanie Nixon, BA, BHSc, MSc, PhD",{"type":587,"attrs":1888,"content":1889},{"level":1146,"textAlign":53},[1890],{"text":1480,"type":299,"marks":1891},[1892],{"type":529},{"type":594,"content":1894},[1895,1901],{"type":597,"content":1896},[1897],{"type":15,"attrs":1898,"content":1899},{"textAlign":53},[1900],{"text":1781,"type":299},{"type":597,"content":1902},[1903],{"type":15,"attrs":1904,"content":1905},{"textAlign":53},[1906],{"text":1788,"type":299},{"type":12,"content":1908},[1909,1921,1926,1939,1946,1951],{"type":15,"attrs":1910,"content":1911},{"textAlign":53},[1912,1914,1919],{"text":1913,"type":299},"This session (part 1 of 2) introduces participants to the ",{"text":1915,"type":299,"marks":1916},"Coin Model of Privilege",[1917],{"type":541,"attrs":1918},{"href":1686,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},{"text":1920,"type":299},", Critical Allyship and other approaches to anti-oppressive practice. These frameworks help deepen our understanding of the impact of unearned advantage and disadvantage in different contexts. Participants will reflect on their relationship with different systems of oppression, and ways to foster equity and inclusion in their patient engagement work and the healthcare system more broadly.",{"type":15,"attrs":1922,"content":1923},{"textAlign":53},[1924],{"text":1925,"type":299},"Healthcare Excellence Canada would like to thank Dr. Ed Connors (Mohawk) for providing a Thanksgiving address as part of Opening Ourselves: An introduction to anti-oppression practices and frameworks (part 1). Healthcare Excellence Canada recognizes that Traditional and Indigenous Knowledge is different than Western Knowledge. “Traditional Knowledge” refers to the knowledge systems, know-how, creations, innovations, skills, practices, stories and other cultural expressions generally regarded as pertaining to First Nations, the Inuit, the Métis and/or their members (Traditional Knowledge Holder) which have been developed, sustained and passed on from generation to generation of First Nation, Inuit, or Métis members and their ancestors.",{"type":15,"attrs":1927,"content":1928},{"textAlign":53},[1929,1931,1937],{"text":1930,"type":299},"In order to honour and respect Traditional Knowledge we ask that you seek permission before sharing this knowledge with others. Please contact Ed Connors (",{"text":1932,"type":299,"marks":1933},"econnors0507@gmail.com",[1934],{"type":541,"attrs":1935},{"href":1936,"uuid":53,"anchor":53,"custom":53,"target":53,"linktype":539},"mailto:econnors0507@gmail.com",{"text":1938,"type":299},") if you wish to learn about this version of the Thanksgiving Address/Prayer of Gratitude in order to share it with others. Please do not share this knowledge with others without first doing so.",{"type":587,"attrs":1940,"content":1941},{"level":1146,"textAlign":53},[1942],{"text":1943,"type":299,"marks":1944},"About the Speakers",[1945],{"type":529},{"type":15,"attrs":1947,"content":1948},{"textAlign":53},[1949],{"text":1950,"type":299},"Ed Connors is of Mohawk (from Kahnawake Mohawk Territory) and Irish ancestry. He is a psychologist who has worked with First Nations communities across Canada since 1982 in both urban and rural centres. His work over this time has included Clinical Director for an Infant Mental Health Centre in the city of Regina and Director for the Sacred Circle, a Suicide Prevention Program developed to serve First Nations communities in Northwestern Ontario. Ed’s most recent work has involved development of Indigenous Life Promotion projects, including Feather Carriers Leadership for Life Promotion. While developing this service, Ed worked with Elders and apprenticed in traditional First Nations approaches to healing. Today his practice incorporates traditional knowledge about healing while also employing his training as a psychologist. His current work includes consultation and community training to assist First Nations in the development of Restorative Justice programs.",{"type":15,"attrs":1952,"content":1953},{"textAlign":53},[1954],{"text":1955,"type":299},"Stephanie Nixon is a Full Professor in the Department of Physical Therapy and Dalla Lana School of Public Health at the University of Toronto. She completed her PhD in Public Health in 2006 at the University of Toronto, and a post-doc at the University of KwaZulu-Natal in South Africa in 2008. Stephanie is a straight, white, middle class, able-bodied, cisgender, settler woman who tries to understand the pervasive effects of privilege. Stephanie developed the Coin Model of Privilege and Critical Allyship as a way to translate core ideas about anti-oppression and anti-racism to people in positions of unearned advantage. She has conducted workshops on the Coin Model with more than 100 groups including universities, hospitals, community-based organizations, and professional associations across Canada and internationally.",{"_uid":1957,"title":1958,"ctaLeft":1959,"ctaRight":1960,"component":1134,"columnLeft":1965,"columnRight":2014},"1a84c993-1825-464d-9be0-12a68511fe9f","Opening ourselves: An introduction to anti-oppression practices and frameworks (part 2)",[],[1961],{"_uid":1962,"link":1963,"label":1132,"component":1133},"dd18ec86-dacd-4ba6-b496-d2e1a226089c",{"id":16,"url":1964,"target":610,"linktype":539,"fieldtype":540,"cached_url":1964},"https://www.youtube.com/watch?v=Ki-NcunzviQ",{"type":12,"content":1966},[1967,1974,1980,1994,2000],{"type":15,"attrs":1968,"content":1969},{"textAlign":53},[1970],{"text":1971,"type":299,"marks":1972},"February 3, 2022",[1973],{"type":529},{"type":587,"attrs":1975,"content":1976},{"level":1146,"textAlign":53},[1977],{"text":1150,"type":299,"marks":1978},[1979],{"type":529},{"type":594,"content":1981},[1982,1988],{"type":597,"content":1983},[1984],{"type":15,"attrs":1985,"content":1986},{"textAlign":53},[1987],{"text":1879,"type":299},{"type":597,"content":1989},[1990],{"type":15,"attrs":1991,"content":1992},{"textAlign":53},[1993],{"text":1886,"type":299},{"type":587,"attrs":1995,"content":1996},{"level":1146,"textAlign":53},[1997],{"text":1480,"type":299,"marks":1998},[1999],{"type":529},{"type":594,"content":2001},[2002,2008],{"type":597,"content":2003},[2004],{"type":15,"attrs":2005,"content":2006},{"textAlign":53},[2007],{"text":1781,"type":299},{"type":597,"content":2009},[2010],{"type":15,"attrs":2011,"content":2012},{"textAlign":53},[2013],{"text":1788,"type":299},{"type":12,"content":2015},[2016,2028,2034,2038],{"type":15,"attrs":2017,"content":2018},{"textAlign":53},[2019,2021,2026],{"text":2020,"type":299},"This session (part 2 of 2) will build on the concepts introduced in the first session. Through engaging and reflective activities, participants will apply the ",{"text":1915,"type":299,"marks":2022},[2023],{"type":541,"attrs":2024},{"href":1686,"uuid":53,"anchor":53,"custom":2025,"target":610,"linktype":539},{},{"text":2027,"type":299}," to develop a practice of critical allyship based on an understanding of the impact of their actions on those who have historically been marginalized. Participants will be supported to build capacity for change at the individual, institutional and systemic level.",{"type":587,"attrs":2029,"content":2030},{"level":1146,"textAlign":53},[2031],{"text":1943,"type":299,"marks":2032},[2033],{"type":529},{"type":15,"attrs":2035,"content":2036},{"textAlign":53},[2037],{"text":1950,"type":299},{"type":15,"attrs":2039,"content":2040},{"textAlign":53},[2041],{"text":1955,"type":299},"Series: Exploring Anti-Oppression Practices and Unconscious Bias in Our Work",{"type":12,"content":2044},[2045],{"type":15,"attrs":2046,"content":2047},{"textAlign":1147},[2048],{"text":2049,"type":299},"These sessions lay the foundation for taking an anti-oppression approach to equity, diversity and inclusion.",{"id":16,"_uid":2051,"items":2052,"title":2369,"component":1426,"description":2370},"d6f70a1b-7615-4717-94e4-dc41f51d8821",[2053,2191],{"_uid":2054,"title":2055,"ctaLeft":2056,"ctaRight":2057,"component":1134,"columnLeft":2062,"columnRight":2104},"d029ebca-7d25-4250-bf51-876dfa9d3b7f","Trauma and Resiliency Informed Practice in Action",[],[2058],{"_uid":2059,"link":2060,"label":1132,"component":1133},"706e4866-ccdc-4ad7-9160-adf92a718a27",{"id":16,"url":2061,"target":610,"linktype":539,"fieldtype":540,"cached_url":2061},"https://youtu.be/3oZ1SOCa-cg",{"type":12,"content":2063},[2064,2071,2077,2093,2099],{"type":15,"attrs":2065,"content":2066},{"textAlign":1147},[2067],{"text":2068,"type":299,"marks":2069},"March 7, 2023",[2070],{"type":529},{"type":587,"attrs":2072,"content":2073},{"level":1146,"textAlign":1147},[2074],{"text":1150,"type":299,"marks":2075},[2076],{"type":529},{"type":594,"content":2078},[2079,2086],{"type":597,"content":2080},[2081],{"type":15,"attrs":2082,"content":2083},{"textAlign":53},[2084],{"text":2085,"type":299},"Beverley Pomeroy (she/they), Patient Public Engagement Specialist, Patient-Oriented Researcher",{"type":597,"content":2087},[2088],{"type":15,"attrs":2089,"content":2090},{"textAlign":53},[2091],{"text":2092,"type":299},"Marika Sandrelli (she/her/hers), Knowledge Exchange Leader, Mental Health & Substance Use (MHSU) Services, Fraser Health",{"type":587,"attrs":2094,"content":2095},{"level":1146,"textAlign":1147},[2096],{"text":1187,"type":299,"marks":2097},[2098],{"type":529},{"type":15,"attrs":2100,"content":2101},{"textAlign":1147},[2102],{"text":2103,"type":299},"Denise McCuaig, Métis Elder/Indigenous Coach ",{"type":12,"content":2105},[2106,2113,2126,2152,2159],{"type":587,"attrs":2107,"content":2108},{"level":1146,"textAlign":1147},[2109],{"text":2110,"type":299,"marks":2111},"Learnings",[2112],{"type":529},{"type":15,"attrs":2114,"content":2115},{"textAlign":1147},[2116,2118,2124],{"text":2117,"type":299},"This webinar featured a practice change story of how the ",{"text":2119,"type":299,"marks":2120},"Fraser Health Authority",[2121],{"type":541,"attrs":2122},{"href":2123,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://www.fraserhealth.ca/",{"text":2125,"type":299}," developed and implemented Trauma and Resiliency Informed approaches (TRIP program) at the individual, team, organizational and systems levels. Here are some of the key learnings shared by the speakers:   ",{"type":2127,"attrs":2128,"content":2130},"ordered_list",{"order":2129},1,[2131,2138,2145],{"type":597,"content":2132},[2133],{"type":15,"attrs":2134,"content":2135},{"textAlign":53},[2136],{"text":2137,"type":299},"Healthcare is a trauma-organized system. Healthcare is a living system, and its organization can be affected by chronic and repetitive stress. An effect is health and social care organizations tend to have problems that parallel or mirror the problems of their clients.",{"type":597,"content":2139},[2140],{"type":15,"attrs":2141,"content":2142},{"textAlign":53},[2143],{"text":2144,"type":299},"High levels of occupational stress can lead to poorer quality of care. If we do not acknowledge and address this trauma, we risk creating relationships and environments where people may be retraumatized – creating further barriers to working together to improve health outcomes. ",{"type":597,"content":2146},[2147],{"type":15,"attrs":2148,"content":2149},{"textAlign":53},[2150],{"text":2151,"type":299},"An evaluation of the TRIP program showed promising findings. Stigma and compassion fatigue were reduced after the workshop and continued to be reduced three months later. Resiliency and self-compassion increased.  ",{"type":587,"attrs":2153,"content":2154},{"level":1146,"textAlign":1147},[2155],{"text":2156,"type":299,"marks":2157},"Resources ",[2158],{"type":529},{"type":594,"content":2160},[2161,2176],{"type":597,"content":2162},[2163],{"type":15,"attrs":2164,"content":2165},{"textAlign":53},[2166,2168,2174],{"text":2167,"type":299},"Webpage: ",{"text":2169,"type":299,"marks":2170},"Engaging staff using a trauma and resilience informed approach for an evaluation of the COVID-19 response.",[2171],{"type":541,"attrs":2172},{"href":2173,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://www.fraserhealth.ca/employees/research-and-evaluation/research-news-and-highlights/engaging-staff-using-a-trauma-and-resilience-informed-approach-for-an-evaluation#.ZAntdRXMKUk",{"text":2175,"type":299}," (Fraser Health) ",{"type":597,"content":2177},[2178],{"type":15,"attrs":2179,"content":2180},{"textAlign":53},[2181,2183,2189],{"text":2182,"type":299},"Journal article: ",{"text":2184,"type":299,"marks":2185},"How a shared humanity model can improve provider well-being and client care: An evaluation of Fraser Health’s Trauma and Resiliency Informed Practice (TRIP) training program.",[2186],{"type":541,"attrs":2187},{"href":2188,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://journals.sagepub.com/doi/full/10.1177/0840470420970594",{"text":2190,"type":299}," (Knaak S, Sandrelli M, Patten S., SAGE Journals) ",{"_uid":2192,"title":2193,"ctaLeft":2194,"ctaRight":2195,"component":1134,"columnLeft":2200,"columnRight":2274},"7de5e130-7cab-4176-b750-473c0debfa50","Understanding Trauma-Informed Practice and Engagement",[],[2196],{"_uid":2197,"link":2198,"label":1132,"component":1133},"8bc1b8ea-48df-4437-897b-90bd19f5fc3c",{"id":16,"url":2199,"target":610,"linktype":539,"fieldtype":540,"cached_url":2199},"https://youtu.be/CIpgbxDwRxE",{"type":12,"content":2201},[2202,2209,2215,2252,2259],{"type":15,"attrs":2203,"content":2204},{"textAlign":1147},[2205],{"text":2206,"type":299,"marks":2207},"February 7, 2023",[2208],{"type":529},{"type":587,"attrs":2210,"content":2211},{"level":1146,"textAlign":1147},[2212],{"text":1314,"type":299,"marks":2213},[2214],{"type":529},{"type":594,"content":2216},[2217,2224,2231,2238,2245],{"type":597,"content":2218},[2219],{"type":15,"attrs":2220,"content":2221},{"textAlign":53},[2222],{"text":2223,"type":299},"Claire Snyman, (she/her), CMA Patient Voice ",{"type":597,"content":2225},[2226],{"type":15,"attrs":2227,"content":2228},{"textAlign":53},[2229],{"text":2230,"type":299},"Carolyn Shimmin (she/her), George & Fay Yee Centre for Healthcare Innovation ",{"type":597,"content":2232},[2233],{"type":15,"attrs":2234,"content":2235},{"textAlign":53},[2236],{"text":2237,"type":299},"Jake Starratt-Farr (he/they), CMA Patient Voice             ",{"type":597,"content":2239},[2240],{"type":15,"attrs":2241,"content":2242},{"textAlign":53},[2243],{"text":2244,"type":299},"Sudi Barre (she/her), CMA Patient Voice                        ",{"type":597,"content":2246},[2247],{"type":15,"attrs":2248,"content":2249},{"textAlign":53},[2250],{"text":2251,"type":299},"Tammy White Quills-Knife (she/her), CMA Patient Voice ",{"type":587,"attrs":2253,"content":2254},{"level":1146,"textAlign":1147},[2255],{"text":2256,"type":299,"marks":2257},"Co-Hosts ",[2258],{"type":529},{"type":594,"content":2260},[2261,2267],{"type":597,"content":2262},[2263],{"type":15,"attrs":2264,"content":2265},{"textAlign":53},[2266],{"text":2103,"type":299},{"type":597,"content":2268},[2269],{"type":15,"attrs":2270,"content":2271},{"textAlign":53},[2272],{"text":2273,"type":299},"Carol Fancott, Director, Patient Engagement & Partnerships, HEC",{"type":12,"content":2275},[2276,2283,2288,2311,2317],{"type":587,"attrs":2277,"content":2278},{"level":1146,"textAlign":1147},[2279],{"text":2280,"type":299,"marks":2281},"Learnings ",[2282],{"type":529},{"type":15,"attrs":2284,"content":2285},{"textAlign":1147},[2286],{"text":2287,"type":299},"This webinar featured speakers with lived experience of receiving, providing and leading care. This virtual learning event focused on: ",{"type":594,"content":2289},[2290,2297,2304],{"type":597,"content":2291},[2292],{"type":15,"attrs":2293,"content":2294},{"textAlign":53},[2295],{"text":2296,"type":299},"How structures of inequity, privilege and oppression amplify and re-create trauma by prioritizing the needs of specific groups (i.e. white, able-bodied, cis-gender, non-Indigenous).   ",{"type":597,"content":2298},[2299],{"type":15,"attrs":2300,"content":2301},{"textAlign":53},[2302],{"text":2303,"type":299},"Intergenerational and historical trauma and its effects in the context of engaging with those with lived experience of the health system. ",{"type":597,"content":2305},[2306],{"type":15,"attrs":2307,"content":2308},{"textAlign":53},[2309],{"text":2310,"type":299},"The role of the healthcare system in inducing or perpetuating trauma among those who have past experiences of trauma. ",{"type":587,"attrs":2312,"content":2313},{"level":1146,"textAlign":1147},[2314],{"text":2156,"type":299,"marks":2315},[2316],{"type":529},{"type":594,"content":2318},[2319,2333,2348,2362],{"type":597,"content":2320},[2321],{"type":15,"attrs":2322,"content":2323},{"textAlign":53},[2324,2326,2331],{"text":2325,"type":299},"Article: ",{"text":2327,"type":299,"marks":2328},"The coin model of privilege and critical allyship",[2329],{"type":541,"attrs":2330},{"href":1686,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},{"text":2332,"type":299}," (Stephanie A. Nixon, BMC Public Health) ",{"type":597,"content":2334},[2335],{"type":15,"attrs":2336,"content":2337},{"textAlign":53},[2338,2340,2346],{"text":2339,"type":299},"PDF: ",{"text":2341,"type":299,"marks":2342},"CMA Patient Voice Guide: Trauma Informed Engagement & Resources",[2343],{"type":541,"attrs":2344},{"href":2345,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://www.cma.ca/sites/default/files/Trauma%20Informed%20Engagement_EN.pdf",{"text":2347,"type":299}," (CMA) ",{"type":597,"content":2349},[2350],{"type":15,"attrs":2351,"content":2352},{"textAlign":53},[2353,2354,2360],{"text":2167,"type":299},{"text":2355,"type":299,"marks":2356},"The First Nations Principles of OCAP",[2357],{"type":541,"attrs":2358},{"href":2359,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"https://fnigc.ca/ocap-training/",{"text":2361,"type":299}," (FNIGC/CGIPN) ",{"type":597,"content":2363},[2364],{"type":15,"attrs":2365,"content":2366},{"textAlign":53},[2367],{"text":2368,"type":299},"Book: Have You Filled a Bucket Today? 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Health professionals should actively engage patients in their own care.",{"type":597,"content":2660},[2661],{"type":15,"attrs":2662,"content":2663},{"textAlign":53},[2664,2668],{"text":2665,"type":299,"marks":2666},"Fostering trust among the members of the care team",[2667],{"type":529},{"text":2669,"type":299}," by building welcoming environments and meaningful interactions among all members of the care team. This helps ensure the best possible experience of care.",{"type":587,"attrs":2671,"content":2672},{"level":1146,"textAlign":1147},[2673],{"text":270,"type":299,"marks":2674},[2675],{"type":529},{"type":594,"content":2677},[2678,2688],{"type":597,"content":2679},[2680],{"type":15,"attrs":2681,"content":2682},{"textAlign":53},[2683,2684],{"text":2167,"type":299},{"text":2619,"type":299,"marks":2685},[2686],{"type":541,"attrs":2687},{"href":2623,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},{"type":597,"content":2689},[2690],{"type":15,"attrs":2691,"content":2692},{"textAlign":53},[2693,2694],{"text":2167,"type":299},{"text":2627,"type":299,"marks":2695},[2696],{"type":541,"attrs":2697},{"href":2631,"uuid":53,"anchor":53,"custom":53,"target":610,"linktype":539},"Series: Mobilizing Action and Dismantling Systems of Oppression, Inequality and Inequity in 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de connaissances virtuel sur l’équité, la diversité et l’inclusion",{"name":2724,"created_at":2725,"published_at":2726,"updated_at":2727,"id":2728,"uuid":433,"content":2729,"slug":2796,"full_slug":2797,"sort_by_date":53,"position":2798,"tag_list":2799,"is_startpage":290,"parent_id":461,"meta_data":2800,"group_id":2803,"first_published_at":2804,"release_id":53,"lang":300,"path":53,"alternates":2805,"default_full_slug":2797,"translated_slugs":2806},"Supporting health leaders to further the delivery of appropriate and safe virtual care","2025-11-18T18:59:52.914Z","2026-02-25T19:26:54.289Z","2026-02-25T19:26:54.311Z",113880239844823,{"new":290,"seo":2730,"_uid":2732,"hero":2733,"type":170,"topics":2765,"Noindex":290,"content":2766,"audience":2794,"duration":16,"regional":2795,"component":760},{"title":2724,"plugin":279,"description":2731},"The guidance in this report is designed to support health leaders in developing policies and regulations to further the delivery of appropriate and safe 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report",{"id":2746,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":2747,"copyright":16,"fieldtype":288,"meta_data":2748,"is_external_url":290},138976225850732,"https://a-ca.storyblok.com/f/850807391887861/1500x1000/f6c7e434b0/shapes-3.webp",{},{"type":12,"content":2750},[2751],{"type":15,"attrs":2752,"content":2753},{"textAlign":53},[2754,2756,2763],{"text":2755,"type":299},"Through work on the Clinician Change Management program, a collaborative program developed by HEC and ",{"text":2757,"type":299,"marks":2758},"Canada Health Infoway",[2759],{"type":541,"attrs":2760},{"href":2761,"uuid":53,"anchor":53,"custom":2762,"target":610,"linktype":539},"https://www.infoway-inforoute.ca/en/",{},{"text":2764,"type":299},", it became clear that there was a need to catalyze policy change surrounding the question of what constitutes an appropriate virtual visit, and what parameters/criteria guide this decision.",[39,25,84,18,76,98],[2767],{"_uid":2768,"content":2769,"component":544},"391059e2-86fa-409b-8afd-b1d9fa499e5a",[2770],{"_uid":2771,"content":2772,"component":532},"f09352c7-0d18-40b1-8d05-095dbf2113e3",{"type":12,"content":2773},[2774,2779],{"type":15,"attrs":2775,"content":2776},{"textAlign":53},[2777],{"text":2778,"type":299},"To support these discussions, Healthcare Excellence Canada convened a policy lab series that brought together representatives from across the country including patients (defined as individuals with personal experience of a health issue and informal caregivers, including family and friends); primary care providers; policy and decision-makers to co-design guidance for health leaders.",{"type":15,"attrs":2780,"content":2781},{"textAlign":53},[2782,2784,2788,2792],{"text":2783,"type":299},"The resulting report, ",{"text":2785,"type":299,"marks":2786},"“",[2787],{"type":529},{"text":2789,"type":299,"marks":2790},"What we Heard: Results of a Policy Lab on 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The guidance in this report is designed to support health leaders in developing policies and regulations to further the delivery of appropriate and safe virtual care.",[143,122,136,129,150],[185,192,200],"supporting-health-leaders-to-further-the-delivery-of-appropriate-and-safe-virtual-care","resources/supporting-health-leaders-to-further-the-delivery-of-appropriate-and-safe-virtual-care",-13670,[],{"parent_slug":456,"umbraco_path":2801,"umbraco_uuid":2802},"/HealthcareExcellenceCanada/Resources/SupportingHealthLeadersToFurtherTheDeliveryOfAppropriateAndSafeVirtualCare","06b57d5c-a173-421c-8cfa-164d7f2dd417","a47bd3a6-f545-4102-baaf-bc1a859cfc70","2025-11-18T18:59:53.038Z",[],[2807],{"path":2808,"name":2809,"lang":468,"published":460},"ressources/aider-les-leaders-en-sante-a-faire-avancer-la-prestation-de-soins-virtuels-appropries-et-surs","Aider les leaders en santé à faire avancer la prestation de soins virtuels appropriés et sûrs",{"name":2811,"created_at":2812,"published_at":2813,"updated_at":2814,"id":2815,"uuid":349,"content":2816,"slug":2939,"full_slug":2940,"sort_by_date":53,"position":2941,"tag_list":2942,"is_startpage":290,"parent_id":461,"meta_data":2943,"group_id":2946,"first_published_at":2947,"release_id":53,"lang":300,"path":53,"alternates":2948,"default_full_slug":2940,"translated_slugs":2949},"Guiding Principles of Engagement","2025-11-18T18:59:52.125Z","2026-02-09T14:16:53.633Z","2026-02-09T14:16:53.669Z",113880236621270,{"new":290,"seo":2817,"_uid":2819,"hero":2820,"type":174,"topics":2827,"Noindex":290,"content":2828,"audience":2937,"duration":16,"regional":2938,"component":760},{"title":2811,"plugin":279,"description":2818},"These co-developed guiding principles outline HEC’s approach to engaging with patients, caregivers and communities and highlight our dedication to creating an engagement-capable environment.","0515aeba-d9ef-4793-8746-f118865d1106",[2821],{"_uid":2822,"file":2823,"image":2824,"title":2811,"format":16,"component":501,"description":2818,"key_learning":16,"prerequisite":16},"4e4cd84c-4297-4423-83c8-96bf688281d8",[],{"id":2825,"filename":2826,"fieldtype":288},114297450937705,"https://a-ca.storyblok.com/f/850807391887861/d8fe9a2849/news-thumb-7.png",[32,46,76],[2829,2908],{"_uid":2830,"content":2831,"component":544},"298960c8-d96a-4d13-b317-930fdc57a453",[2832,2900],{"_uid":2833,"content":2834,"component":532},"d6a56ced-1c6c-4077-9d08-eddf01456ac5",{"type":12,"content":2835},[2836,2841,2846,2851,2856],{"type":15,"attrs":2837,"content":2838},{"textAlign":53},[2839],{"text":2840,"type":299},"At Healthcare Excellence Canada (HEC), we are dedicated to partnering meaningfully and integrating the lived experiences of patients, caregivers and communities into our work. 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