HEC at Five – Impact That Is Moving Care Forward
HEC at Five: Impact That Is Moving Care Forward, is an evening reception marking five years of collaboration and progress, while looking ahead to the future of healthcare excellence in Canada.
The reception will bring together health system leaders, partners and collaborators for a forward-looking evening of connection, reflection and celebration. The event will celebrate HEC's five-year journey alongside our partners, launch our refreshed strategic direction and strengthen relationships across health systems.
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Event Agenda
4:30 – 5:00 p.m.: Arrival and Networking
Explore the gallery:
Impact Map of Canada — A curated snapshot of promising practices across the country, highlighting what is working, how learning is spreading and how context matters in advancing healthcare excellence at scale.
Commitments Wall — Read the commitments from leaders across the country and, if you have not yet, share your own commitment to move care forward.
Additional engagement activities:
Conversation Prompt Buttons — HEC team members are wearing “Ask me about…” buttons, conversation starters designed to connect people, programs and purpose.
5:30 p.m.: Remarks, Five-Year Anniversary Video Premiere and Launch of HEC’s 2026–2031 Strategy
Speakers:
Gail Tomblin Murphy, Board Chair, Healthcare Excellence Canada
Feisal Keshavjee, Board Vice-Chair, Healthcare Excellence Canada
Jennifer Zelmer, President and CEO, Healthcare Excellence Canada
5:30 – 7:00 p.m.: Networking Reception
Hors d’oeuvres will be served. Cash bar available.
Built With Voices from Across Canada
Our refreshed 2026–31 strategy reflects 18 months of listening and learning with more than 1,200 patients, caregivers, healthcare providers, policymakers and partners.
What we heard was clear: equity, inclusion and cultural safety are non-negotiable, gaps in access to safe, connected, high-quality care persist - especially for people with primary health care needs and older adults with health and social needs - and people want care shaped by lived experience and better connected closer to home.
We also heard that how we work matters as much as what we work on. Partners value our collaborative, inclusive approach and our role as a trusted, neutral convenor — bringing people, evidence and action together to spread what works.
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What This Looks Like in Practice
Our impact shows up in many ways — from faster improvement on the ground across care settings, to stronger leadership and learning across systems.
Teams improve faster with HEC’s support, helping proven quality and safety solutions reach more people.
Care providers, leaders, patients and caregivers learn together and apply what works in their local context.
Insights from across the system inform policies and practices that support better care.
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Impact By the Numbers
80,000+
engagements with healthcare leaders across Canada
Over the past five years, our programs and activities have resulted in more than 80,000 engagements with healthcare leaders across the country.
83%
of teams spread their project beyond the original site
Over the past five years, 83% of improvement teams expanded their projects beyond their original site.
4 million+
people within our potential reach
Over the past five years, our collective efforts have had the potential to reach more than 4 million people across the country.
Moving Care Forward
In spring of 2025, HEC launched a pan-Canadian movement of people sharing knowledge and applying proven approaches to improve healthcare quality and safety for at least one million people across the country.
Today, Care Forward is how we bring our strategy to life with partners across the country.
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