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Communications Toolkit

Many people in Canada believe we have the safest health care system in the world the reality is that we have a long way to go.

Unintended patient harm occurs every minute and 18 seconds throughout the healthcare system in Canada, with a death resulting every 13 minutes and 14 seconds.1 We must do better. 

HEC and Health Standards Organization (HSO), with the dedicated support of hundreds of stakeholders across Canada, recognized the need for a greater commitment to quality and safety improvement. We are pleased to share the Canadian Quality and Patient Safety Framework for Health Services, the first of its kind in Canada. By committing to improving quality and patient safety, we can achieve better healthcare for all. 

Be sure to take full advantage of all the communications tools and resources in this package.

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