What We Do

Healthcare Excellence Canada works with partners to spread innovations, build capability and catalyze policy changes so that everyone in Canada has safe and high-quality healthcare.

Improving care for one million with Care Forward

Care Forward is a pan-Canadian movement to improve care by sharing knowledge and applying proven approaches. With funding, coaching, resources and peer support, participants are making lasting local impact. Join us to improve care in your community and beyond through flexible options that fit your team’s goals, needs and capacity.

Improving care for one million with Care Forward

Care Forward is a pan-Canadian movement to improve care by sharing knowledge and applying proven approaches. With funding, coaching, resources and peer support, participants are making lasting local impact. Join us to improve care in your community and beyond through flexible options that fit your team’s goals, needs and capacity.

Programs directory

Our programs help turn proven innovations into lasting improvements in healthcare quality and safety.

See all our programs

Programs directory

Our programs help turn proven innovations into lasting improvements in healthcare quality and safety.

See all our programs

Our focus areas

Our three focus areas reflect some of the most pressing quality and safety issues in Canada.

Patient speaking to healthcare worker on tablet

Care closer to home and community with safe transitions

Spreading innovations that equitably deliver care where people live and when they need it.

Healthcare worker speaking with an older adult at home

Care of older adults with health and social needs

Reimagining care with – and for – an aging population with diverse needs.

Healthcare workers standing wearing PPE

Health workforce retention and support

Many dedicated teams, organizations and individuals are using innovative approaches to support and retain healthcare workers. 

Quality and safety perspectives

Five key perspectives guide our work to ensure we’re fostering meaningful, equitable care.

Smiling healthcare worker speaking to a family

Lived experience of patients, caregivers, and communities

Supporting patient partnerships for safer, high-quality healthcare that is guided by the people who receive it.

Smiling healthcare worker wearing scrubs with two people in the background at home.

People in the workforce

Ensuring those who provide care shape how we improve care, for everyone's benefit.

Healthcare worker and patient smiling together drinking from a mug

Value

Maximizing benefits for patients, families, caregivers and the health system by linking resources with outcomes that matter to patients.

A healthcare worker wearing a medical mask speaking with two people wearing medical masks.

Culturally safe and equitable care

Promoting safe, appropriate and high-quality healthcare for everyone in Canada.

First Nations, Inuit and Métis priorities

First Nations, Inuit, and Métis priorities

Engaging with First Nations, Inuit and Métis to ensure their priorities drive reconciliation, quality and safety in healthcare.

Our approach

Identify innovations

Drive adoption

Build capability

Catalyze policy change