Illustration of three individuals; the first one at the top has a puzzle piece bubble above their head, the second individual below is holding a tablet containing the image of a healthcare provider and at the bottom is a healthcare provider with a light bulb bubble beside their head.

Right Care Challenge

Right Care Challenge supports health and social care organizations to launch or enhance initiatives that ensure patients receive the right care, at the right time, in the right place—all while helping reduce avoidable emergency department visits.

Is your organization doing innovative work to expand access to primary and community care while easing pressure on emergency departments? If so, Healthcare Excellence Canada wants to celebrate your impact, help you scale these efforts and share valuable insights that inspire others to do the same.

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How it works

Participation in the Right Care Challenge is easy and guided by your interests and capacity. After registering, teams can apply for monetary awards that recognize their efforts to address key issues like access to primary care, workforce transformation, or new care models.

Apply for as many awards as you like—the sooner you register, the more opportunities you’ll have. No matter what you choose, you'll gain access to virtual learning, coaching and networking opportunities focused on issues that matter to you.

HEC is pleased to partner with The Graham Boeckh Foundation (GBF) who will be supporting Integrated Youth Services (IYS) teams with an additional award opportunity within the challenge - the GBF award.

Why join the Right Care Challenge?

Become part of a movement transforming healthcare, supported by:

  • Monetary awards for achievements related to impact, sustainability and more.
  • Expert coaches who help you address challenges, sustain improvements and plan for long-term success.
  • Proven tools and evidence-informed resources for implementing and measuring what works.
  • Virtual learning and networking where you'll share knowledge, learn from peers and achieve more together.

Participating teams will be supported to pursue their goals while building essential skills in equity, cultural safety, patient engagement and safety. They’ll also explore key topics like quality improvement and working partnership with First Nations, Inuit, and Métis communities.

Register early for more award opportunities

Registration is open from May 12 to October 31, 2025. Award opportunities begin in June 2025. The sooner you register, the more award opportunities your team will have.

Register now

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Who should register?

Teams working on projects in the following key areas are encouraged to apply:

  • Expanded primary care access: Including through team-based models, optimized scheduling practices, and other innovations.
  • Workforce transformation efforts: Expanding scopes of practice, reducing administrative burden, and improving licensing pathways.
  • Integrated and innovative care models: Approaches such as virtual care and connected medicine that better connect primary, urgent, and emergency care.
  • Community health promotion: Preventing diseases and promoting health where people live.

The Right Care Challenge is open to teams across the country from diverse geographies (i.e. rural, remote, urban) and practice settings, such as:

  • Long-term care, hospitals, and primary care.
  • Home and community care, mental health, and addictions services.
  • Healthcare associations and organizations supporting system-wide improvements.
  • First Nations, Inuit, and Métis health service delivery organizations.
  • Health regions, authorities, and provincial/territorial governments.

“We engaged with the challenge at every level—Board, senior leadership, and frontline staff. This led to a 70% drop in our vacancy rate and a significant improvement in retention.”

- Participant from a previous challenge focused on workforce retention and support

Featured content

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Live Q&A: Right Care Challenge and Enhancing Integrated Care

Join this informational session to learn more about eligibility, funding and awards, timelines, deliverables and what support is available to help you succeed. 

Register here

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Blog: How the Right Care Challenge helps teams drive change in health and social care 

Improving health and social care isn’t easy — but you don’t have to do it alone. Whether you’ve got an idea or are already working to improve health and social care in your community, the Right Care Challenge can help you.

Read more

Digging for Dinosaurs: Towards Better, Safer Care

Here’s a glimpse of what you can expect in the Right Care Challenge. This activity in the Health Workforce Innovation Challenge encouraged curiosity and reflection on work practices.

Read more

Expand your participation—and your impact

This offering is part of Care Forward, a larger initiative that provides funding and learning supports to drive impact on four key priorities: expanding access to care and easing pressure on emergency departments, helping more people age where they call home, advancing person-centred long-term care and supporting the health workforce. Teams are encouraged to explore various Care Forward offerings to boost their skills and amplify their impact.

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Enhancing Integrated Care

Open to organizations working to strengthen integrated team-based care, including virtual care.

Learn more

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Primary Care Access Improvement

Offers team-based primary care organizations opportunities to create efficiencies and optimize team functioning so they can provide timely access to care.

Learn more

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Paramedics and Social Prescribing

Supports paramedic teams to use social prescribing to connect clients with local community services.

Learn more

The Graham Boeckh Foundation is a private foundation that aims to significantly improve the lives of people living with, or at risk of, mental illness by initiating, funding and facilitating a suite of strategic initiatives. Integrated Youth Services are provided across the country and through their work are expanding care to improve access and ease pressures on emergency departments while providing the right care, at the right time and in the right place.

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Change happens in partnership

Supporting organizations across Canada are helping drive meaningful progress as part of Care Forward.

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Change happens in partnership

Supporting organizations across Canada are helping drive meaningful progress as part of Care Forward.

Learn more

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Care Forward

Join a growing pan-Canadian movement where innovative strategies and shared knowledge are transforming care for over a million people across Canada.

Learn more

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Care Forward

Join a growing pan-Canadian movement where innovative strategies and shared knowledge are transforming care for over a million people across Canada.

Learn more