Our focus areas
Our three focus areas reflect some of the most pressing quality and safety issues in Canada.
Care closer to home and community with safe transitions
Spreading innovations that equitably deliver care where people live and when they need it.
Care of older adults with health and social needs
Reimagining care with – and for – an aging population with diverse needs.
Pandemic recovery and health system resilience
Together, we can learn from the pandemic and build safer, more resilient and equitable ways of delivering care.
Quality and safety perspectives
Five key perspectives guide our work to ensure we’re fostering meaningful, equitable care.
Lived experience of patients, caregivers, and communities
Supporting patient partnerships for safer, high-quality healthcare that is guided by the people who receive it.
People in the workforce
Ensuring those who provide care shape how we improve care, for everyone's benefit.
Maximizing benefits for patients, families, caregivers and the health system by linking resources with outcomes that matter to patients.
Culturally safe and equitable care
Promoting safe, appropriate and high-quality healthcare for everyone in Canada.
First Nations, Inuit, and Metis priorities
Engaging with First Nations, Inuit and Métis to ensure their priorities drive reconciliation, quality and safety in healthcare.
Catalyze policy change