The Canadian Disclosure Guidelines supports healthcare providers, teams, organizations and regulators improve practices, procedures and policies related to incident management.
The guidelines promote a clear and consistent approach to disclosure, emphasize the importance of interprofessional teamwork and support learning from patient safety incidents.
Disclosure is a formal process involving open discussion between a patient/family and members of a healthcare organization about a patient safety incident (including near misses). It provides the means for dialogue throughout the incident management process, supports patient safety improvement and promotes healing for the patients/families and providers involved.
Meeting the needs of patients and families is necessary during the disclosure process. Patients for Patient Safety Canada has developed a set of disclosure principles derived directly from their experiences.