Accreditation Canada is an independent, not-for-profit organization that is dedicated to improving the quality of health care and services in Canada and around the world. Accreditation Canada works with more than 7,000 health and social service providers of all types and sizes, in more than 50 jurisdictions on five continents around the world. As an organization, we have made the strategic shift to put more emphasis on patient pathways, integrated health systems and person-centred care. As part of our commitment to person-centred care, patients are full partners in everything we do. Within Health Standards Organization (HSO), which Accreditation Canada is an affiliate, patients are part of creating new standards and revising standards as part of technical committees. Patients will play an active role in assessment services, including assessment during on-site survey visits, having a direct impact on outcomes. This is what we call People Powered Health and it is an extension of the patient centred philosophy that we ask organizations to adopt through standards of best practice. We know that better patient results and outcomes are achieved when initiatives are conducted in partnership with patients. AC is committed to unleashing the power and potential of people who share our passion for achieving quality health services for all.
Leading Practices database: https://healthstandards.org/leading-practices/
Locating an accredited organization: https://accreditation.ca/find-canadian-accredited-provider
Accreditation Resource Hub: https://www.accreditation.ca/resources
E-Learning store: https://www.accreditation.ca/store
CAPHC’s vision "Knowledge to action: Enabling the best healthcare for Canada's children and youth," underlines the importance of CAPHC’s current and future commitment to improving healthcare and to advancing healthcare equity for all of Canada’s children and youth. CAPHC recognizes the family as part of the healthcare team and actively seeks the engagement of youth and families as members in their Communities of Practice whose goal is to develop national standards to improve health service delivery for the child and youth population.
As part of their commitment to be a national voice for child and youth healthcare in Canada, CAPHC supports the Canadian Family Advisory Network (CFAN) - a national network of family advisory groups across Canada. CAPHC continues to engage patient and family representatives to plan sessions, be panellists, present posters, and participate as delegates at our Annual Conferences. As an organization, CAPHC is excited to be welcoming a family representative to their Board of Directors in October 2017.
Resource: knowledge exchange network
Mission: To develop, promote, advance and recognize excellence in health leadership. Strategic directions:
CCHL has engaged patient representatives (from Patients for Patient Safety Canada) in their debates, panels and presentations for several years demonstrating their desire to have the patient perspective included.
Canada Health Infoway (Infoway) released Opportunities for Action: A Pan-Canadian Digital Health Strategic Plan . The plan, which details the health care priorities that digital health solutions can best support over the coming years, has identified key opportunities for action. The six broad priorities are:
The Canadian Home Care Association (CHCA) is a national not-for-profit membership association dedicated to ensuring the availability of accessible, responsive home care and community supports to enable people to safely stay in their homes with dignity, independence, and quality of life. The Association's strategic priorities for 2014-16 include:
Resource library for members only.
An important goal of Canada's Strategy for Patient-Oriented Research (SPOR) is for patients (an overarching term inclusive of individuals with personal experience of a health issue and informal caregivers, including family and friends), researchers, health care providers and decision-makers to actively collaborate to build a sustainable, accessible and equitable health care system and bring about positive changes in the health of people living in Canada. Engaging patients is thus an integral component in the development and implementation of all elements of SPOR such as SUPPORT Units and Networks.
Resources include framework (with a visual value model) and workshops.
Understanding a patient's experience when he or she receives health care is integral to improving patient-centred care. Capturing and reporting this information is an important part of CIHI's overall health system performance measurement efforts. That is why CIHI to developed the Canadian Patient Experiences Survey—Inpatient Care (CPES-IC) and the Canadian Patient Experiences Reporting System (CPERS). CIHI is also working with stakeholders to explore the potential for expansion to other care settings. Patient Experience information: Inpatient care, Canadian Patient Experiences Reporting System (CPERS), Patient experience across other sectors, Additional resources
The CMA is a national, voluntary association of physicians that advocates on behalf of its members and the public for access to high-quality health care. The CMA also takes the lead on public health issues. The CMA's goal is to ensure the survival and robust health of Canada's medicare system in the face of numerous challenges. The high-level strategic directions of CMA are:
Our vision: A high quality health care system designed by an informed population. Our mission: 1. To provide accurate, easily accessible information about health care to the public, practitioners, students, managers and policy makers. 2. To provide a forum for accessible and thoughtful deliberation about Alberta, Ontario and Canada's health care systems. 3. To increase the frequency with which health system leaders use evidence and informed public input when making policy and management decisions.
The Healthy Debate Citizens' Advisory Council provides advice on health care issues of importance to the public and patients. The council is made up of representatives from both Alberta and Ontario, and will meet four times a year by teleconference.
With Faces of Health Care, we want to give voice to those whose experiences are shaped by health policy decisions: both those who are cared for by our system, as well as those who provide the care. These stories are at times raw and angry, but also grateful, compassionate, funny and sad. They provide a window into the human side of health care. The approach of Faces of Health Care is inspired by the work of documentary photographers and storytellers, and in particular the work of Brandon Stanton, whose book and web site Humans of New York paint a vibrant picture of life in New York City.
Infection Prevention and Control Canada is a multidisciplinary, professional organization for those engaged in the prevention and control of infections. Infection Prevention and Control Canada has over 1600 members. The 2016-2018 Strategic Plan states the following strategic goals :
The mission of The College is to support family physicians through certification, advocacy, leadership, research, and learning opportunities that enable them to provide high-quality health care for their patients and their communities. Goals:
Resources include patient education materials.