Safety conversations are a respectful discussion about safety between two or more people involved in organizing, delivering, seeking, and/or receiving care, including healthcare workers, patients, residents, clients and essential care partners.
These conversations are an important step in building a positive patient safety culture, and evidence confirms that organizations with a positive patient safety culture have less harm.¹
Whether you want to fine-tune your safety conversations or get started, we can help you carry on the conversation with resources and opportunities.
The links below lead to valuable resources and opportunities to help you create safe spaces that invite conversations and empower effective responses. Plus, they’ll help you improve the safety conversations you’re already having.
¹ de Bienassis, K., et al., Culture as a cure: Assessments of patient safety culture in OECD countries, OECD Health Working Papers, No. 119, OECD Publishing, 2020. Culture as a cure : Assessments of patient safety culture in OECD countries | OECD Health Working Papers | OECD iLibrary (oecd-ilibrary.org)