Seventy percent of all preventable harm events experienced by patients are linked to a breakdown in communication. The TeamSTEPPS Canada Essentials Course helps healthcare organizations optimize patient care by improving communication and teamwork skills among healthcare professionals, including point-of-care staff.
TeamSTEPPS Canada is based on a program jointly developed by the United States Department of Defense and the Agency for Healthcare Research and Quality and has been contextualized for use in the Canadian healthcare context.
The TeamSTEPPS Canada Essentials course is built on an evidence-based framework to optimize team performance across the healthcare delivery system. It consists of five key principles: team structure, communication, leading teams, situation monitoring and mutual support.
For more information and to enroll in this course, select "Learn More”
Organization |
Country |
Courses and resources offered |
Website |
Language |
Agency for Healthcare Research and Quality (AHRQ) |
United States |
Visit AHRQ website for the online TeamSTEPPS curriculum including instructor-led and self-paced trainings as well as other resources. |
TeamSTEPPS® | Agency for Healthcare Research and Quality (ahrq.gov) |
English |
American Hospital Association (AHA) |
United States |
Offers virtual and in-person Master trainer courses and other resources
|
Getting Started with TeamSTEPPS | Team Training | Center | AHA |
English |
Federation of Vaud Hospitals (FVH) La Fédération des hôpitaux Vaudois |
Switzerland |
Offers select resources |
French |
|
Platform for Continuous Improvement of Quality of Care and Patient Safety |
Belgium |
Offers select resources |
French |