2023-2024 Impact Report: Building Momentum, Sustaining Impact
What’s inside
In our 2023-24 impact report, we highlight how we supported people from across the country to deliver measurable impact in diverse care settings across the country—working with hundreds of individuals and organizations to deliver programs involving 1,087 teams that serve more than 920,000 patients and residents each year.
Learn more about how Healthcare Excellence Canada (HEC) works to spread innovation, strengthen capabilities and catalyze policy change to support large-scale system improvement, from supporting the healthcare workforce to improving access to healthcare to fostering cultural safety.
Collaboration in action
Check out where we partner meaningfully with people and organizations from across the country.
Collaboration in action
Check out where we partner meaningfully with people and organizations from across the country.
In their words
Thanks to the leadership of the people and organizations we work with, supported by HEC, we’re making significant strides towards ensuring everyone in Canada has safe and high-quality care.
Participating in the Reimagining LTC program increased my knowledge and confidence in measuring meaningful change on a quality indicator project. It helped me to see how even small changes or programs can make a meaningful difference in residents’ lives.
—Program participant
Safety was always important but now I’m more conscious of psychological safety, not just physical safety. I am more confident discussing safety with staff, it is an agenda item for our staff meetings and is incorporated in our day-to-day conversations.
—Program participant
[T]his initiative has yielded tangible improvements in the work-life balance of our employees. This has led to heightened morale, increased job satisfaction and, ultimately, a positive impact on our retention rates, as employees feel more supported and valued within the organization.
—Program participant
