A written plan, sometimes called an Improvement Charter, is a documented plan to guide the work of your team. When planning your improvement initiative, the improvement charter can be used with your team to help you clarify your aim (what you are trying to accomplish), measures to track whether the change is an improvement, your change ideas for achieving improvement, and strategies for managing the project work.
Charters are useful for projects because they:
- Clarify purpose
- Limit the tendency to get off track
- Outline roles of various team members
- Show where to start
- Determine when the project is finished