Engaging with Patients and Caregivers about Quality Improvement: A Guide for Healthcare Providers

This guide, co-written with patient advisors, connects key steps in the quality improvement process with recommended actions, tips and tools to optimize patient engagement, with a specific focus on Quality Improvement Plans. The guide intends to assist healthcare providers to engage with patients to design, implement, and communicate their quality improvement initiatives. Patients, families and caregivers can also use the guide as an orientation when joining an organization’s quality improvement efforts.