We value the role of Essential Care Partners and recognize how this role is different from a visitor. As a result, we are committed to working together with those who are receiving care, caregivers and staff to take the following actions:
When your organization commits to the Essential Together Pledge,
This Change Package is a guide for developing a plan that moves you to act on your commitment to the Essential Together Pledge.
We know there is different language and terminology used across the country, but to make sure we provide as much clarity as possible, in this context:
Blanket visitor restrictions refer to restrictions that extend to all “visitors” entering a facility, often without exceptions, including essential care partners.
Essential care partners provide physical, psychological and emotional support, as deemed important by the patient. This care can include support in decision making, care coordination and continuity of care. Essential care partners are identified by the patient (or substitute decision maker) and can include family members, close friends or other caregivers.
Patients includes residents and clients.
Patient partners include patients, residents, clients, families, caregivers and care partners, and others with lived experience who are working together with teams to improve the quality and safety of healthcare.
Health and care facilities refers to hospitals, long-term care/residential care/nursing homes and other congregate care settings as well as primary care and outpatient care settings.Open family presence policies support the presence of essential care partners at patient bedside at any time and not restricted by “visiting hours.”