About Us

About Us

Healthcare Excellence Canada is a new organization with a relentless focus on improving healthcare, with – and for – everyone in Canada. Launched in spring 2021, Healthcare Excellence Canada brings together the Canadian Patient Safety Institute and Canadian Foundation for Healthcare Improvement.

Working Together

The newly amalgamated organization works with partners to share proven innovations and best practices in patient safety and healthcare quality. Working together with patients and other partners, we can deliver lasting improvement in patient safety and experience, work life of healthcare providers, value for money and the health of everyone in Canada.

Healthcare Excellence Canada is an independent not-for-profit charity funded by Health Canada.

Working Together

Our Story

There are many details and dates that – when strung together – form a timeline of how Healthcare Excellence Canada came to be in the spring of 2021. (And we do mean many – after all our story begins well over two decades ago when the first of the two organizations that would later amalgamate was formed).

But our real story is about what happened between the lines. It’s about recognizing that, despite all our achievements as the Canadian Patient Safety Institute and Canadian Foundation for Healthcare Improvement, safe and high-quality healthcare is not yet a reality for everyone in Canada. It’s about looking to the future, seeing what must be done and taking the steps necessary to get there. Expanding our organization to better meet the scale of the challenge we all face. Bringing quality and safety under one roof. Finding bolder and more inclusive solutions.  

Because it was the right choice.

Because we know it’s what our partners are doing every day.

Our story is about being relentless in our commitment to the pursuit of excellence, even though it was the hard choice. Yes, adaptation can be difficult, but change is needed.

Our story is also about coming together – people and organizations, across boundaries and silos,    working through the messiness and uncertainty, during a global pandemic – because we share a dedication to the belief that everyone in Canada deserves excellent healthcare.

We know we are not there yet. And so, our story is about doing what needs to be done. It’s about not limiting ourselves. Or others. No matter what the challenges.

This story has shaped the core of who we are as Healthcare Excellence Canada. It will shape what we do and how we get there. Together.

Our Strategy: Shaping the future of quality and safety. Together.

This five-year strategy (2021-26) – the first for our new organization – builds on our legacy and was developed with input from people in every province and territory. It captures what excellence in healthcare means to them, the issues that matter most and how we can help. 

We’re excited to build meaningful partnerships with people across the country to spread innovations, build capabilities and catalyze policy change to support large-scale system improvement. Our strategy focuses on improving care of older adults, care closer to home with safe transitions, and pandemic recovery and resilience – with quality and safety embedded across all our work.

Together, we can shape a future where everyone in Canada has safe and high-quality healthcare.

Find out more here

Meet the Leadership Team

Who we are - Leadership

Senior Leadership

Healthcare Excellence Canada is led by a team of creative changemakers with a wide range of expertise spanning patient safety, quality improvement, health policy, knowledge translation and more. Working together, they inspire and guide our pursuit of excellence.

Meet the Senior Leadership Team

Who we are - Board of Directors

Board of Directors

Our volunteer Board of Directors includes a diverse group of leaders who are passionate about improving healthcare, with – and for – everyone in Canada. The current Board of Directors is a transitional Board, overseeing the amalgamation of the Canadian Foundation for Healthcare Improvement and the Canadian Patient Safety Institute. Opportunities for new Directors to join the Board will open in 2021.

Meet the Board of Directors

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