What we do, together
We promise to work with you to deliver measurable, widespread and lasting improvement in patient safety and all the dimensions of healthcare excellence. As we develop a new strategy for Healthcare Excellence Canada, we look forward to continuing to talk to people across the country to explore their priorities and how we can work together.
In the meantime, many familiar CPSI and CFHI programs will continue in 2021 and 2022 as new programs are rolled out. Across our work, we will seek to emphasize equity and inclusion, patient, family and caregiver partnership, as well as supporting the people who work in healthcare.
Here are some of the ways we can work together this year:
- Finding and promoting innovators and innovations: Help us scout innovations that can move the dial on quality and safety.
- Growing proven innovations and safety interventions: Our programs, webinars and knowledge products will help you put the best evidence and practices into action, measure the difference it makes and then build on your success.
- Building capabilities: Fellowships, courses and programs for leaders and teams at all levels will build your skills and knowledge enabling improvement in your organization and the healthcare system.
- Catalyzing policy change: Through policy guidance and other products and opportunities we can work together to shape the future of patient safety and quality.
- Bringing people together: Partnerships, networks, alliances – whatever you want to call them – we convene people to share, learn and implement better ways of working.
- Leading campaigns: Together we can increase awareness of patient safety and approaches that promote improvement in safety and quality.
Join our latest programs and opportunities below, or visit CFHI's and CPSI’s websites for other tools and resources.
World Patient Safety Day
Please join us on Sept. 17, 2021, when the World Health Organization, international partners & all countries celebrate #WorldPatientsafetyDay. This year’s theme is Safe maternal and newborn care: Act now for safe and respectful childbirth.
Learning Together: Emergency Shelters and Substance Use Facilities
The COVID-19 pandemic has increased the urgency to share learning across care settings, in real time. The need to move quickly to improve support for underserved people, and the people who care for them, is especially critical as existing gaps in health and care widen.
Essential Together
We can help organizations across health and care settings to reintegrate, welcome and support essential care partners as part of care teams during COVID-19 and beyond. Learning bundles with tools and resources are available and joining the program provides access to peer learning and coaching.
Responding to COVID-19
Together with other pan-Canadian health organizations, we have contributed resources, expertise and networks to support collective action on COVID-19. Join us in supporting pandemic preparedness and response in long term care, the safe reintegration of essential care partners into healthcare facilities, safe virtual care and more.
HeART of HealthCARE
Recognizing the unique power of art, the HeART of HealthCARE virtual art gallery aims to bring awareness about patient safety, explore the impact of preventable harm, and inspire healing and action.
Community Dementia Care and Support
People living with dementia and their care partners want to receive care closer to home. Innovations can help. Come and join our webinar series to learn about new ideas that can improve early diagnosis and support in the community. Take the chance to ask questions of leading experts.
LTC+: Acting on pandemic learning together
Join hundreds of long-term care and retirement homes across the country strengthening their pandemic preparedness and response though funding, coaching, virtual learning and peer-to-peer support.
Safely Re-entering Long-Term Care Homes During COVID-19
A Resource for Essential Care Partners
Hand Hygiene Fact Sheets
Hand Hygiene Resources for Healthcare Providers, Patients and Families
Clean Your Hands Day
Whether you’re a member of the public, patient, visitor, essential care partner, provider or work in a healthcare setting, maintaining good hand and respiratory hygiene are very important personal practices that help reduce the risk of infection or spreading infection to others.
Implementation Science Teams – Strengthening Pandemic Preparedness in Long-Term Care
The COVID-19 pandemic has profoundly impacted the health and care of older adults, with particularly devastating consequences for residents in long-term care (LTC) and retirement homes across Canada.
COVID-19 Vaccine Preparedness Resources for Long-term Care and Retirement Homes
These resources have been curated with immunization experts from across the country, including Public Health Agency of Canada (PHAC), Solutions for Kids in Pain and #SeePainMoreClearly.
The Quebec Alzheimer Plan: Sharing the experience of its implementation to strengthen primary care
The accessibility and quality of the care provided to people living with dementia and their families represents a major challenge for health and social services systems due to the complexity of the disease, the growing number of people affected, and the advent of new therapies requiring the use of biomarkers.
Spotlight Series
Our most pressing challenges in healthcare require focused, constructive discussions. Sharing openly and listening to diverse perspectives and experiences. At Healthcare Excellence Canada, we’ve developed the Spotlight Series to do just that.
Let’s get started. Together!
Healthcare Excellence Canada was born of a belief that everyone in Canada deserves excellent healthcare. And we’re not there yet.
So, as we come together, we need people and organizations – from every community, right across the country – to raise their voices and join us.
Continuing programs
Many CPSI and CFHI programs continue this year as we develop a new strategy and launch programming for Healthcare Excellence Canada. Learn more about these ongoing programs and access related resources below.
Appropriate Use of Antipsychotics
Optimizing Practices, Use, Care and Services – Antipsychotics (OPUS-AP) is a Quebec-based partnership focused on improving the quality and experience of care for residents in the province’s CHSLDs who are living with dementia, as well as for their families, care partners and providers. Resources to support person-centred dementia care are also available.
Patients for Patient Safety Canada
Patients for Patient Safety Canada is a patient-led program of Healthcare Excellence Canada and the Canadian arm of World Health Organization's (WHO) Patients for Patient Safety global network. Having experienced harm in healthcare, we provide a patient perspective to help advance safer healthcare and achieve our vision of “Every Patient Safe.”
Medication Safety
Access evidence-based tools, resources, campaigns and best practices developed in partnership with patients, families, care providers and leaders from healthcare and other sectors.
Canadian Patient Officer Online Course
The Canadian Patient Safety Officer Course equips healthcare professionals and leaders with the information, tools and techniques to build a strong patient safety culture within their organizations by providing an overview of the fundamentals of patient safety.
Advancing Safety for Patients in Residency Education
The ASPIRE program prepares faculty to teach, coach and assess quality improvement and patient safety competencies. The ultimate goal is to ensure that every resident in Canada develops the necessary competencies to enhance quality and safety for patients and their families.
TeamSTEPPS Canada™
Team Strategies and Tools to Enhance Performance and Patient Safety, is an evidenced based teamwork system program developed jointly by the US Department of Defense and the Agency for Healthcare Research and Quality to improve institutional collaboration and communication relating to patient safety.
Advancing Frailty Care in the Community
Working in partnership with the Canadian Frailty Network, we’re supporting teams from across Canada to improve the identification, assessment and implementation of tailored and evidence-based interventions that address frailty in primary and home care.
Paramedics and Palliative Care
Together with the Canadian Partnership Against Cancer, the Paramedics and Palliative Care program is bringing vital in-home palliative care to people in Canada living with cancer and other life-limiting conditions – when they need it and where they want it. Paramedics are being trained to deliver palliative care using a variety of approaches and support including developing their own education packages, LEAP (Learning Essential Approaches to Palliative Care) which is provided by Pallium Canada and MyGriefToolbox.ca developed by Canadian Virtual Hospice.
Bridge-to-Home
The Bridge-to-Home Spread Collaborative improves the quality of care – and patient, caregiver and provider experiences of care – during transitions from hospital to homes. In partnership with patients, 16 teams implemented a patient-oriented care transition bundle to give patients the information they need to confidently transition well.
Promoting Life Together
The Promoting Life Together Collaborative was a co-designed learning program supporting the Canadian Northern and Remote Health Network. Six multi-disciplinary teams and community partners from across northern and remote parts of Canada participated in the collaborative to enhance life promotion and community wellness for people living in northern and remote regions of the country.
Canadian Northern and Remote Health Network
The Canadian Northern and Remote Health Network brings together healthcare organizations and health authorities that provide services to northern and remote populations to identify solutions that address the challenges these regions face.
Measurement and Monitoring of Safety
Patient safety is about more than just looking at past harm. Understanding the difference between the absence of harm and the presence of safety is essential and takes a broader view of safety. Our about Measurement and Monitoring of Safety can help you make this shift.
Patient Safety and Incident Management Toolkit
Want to proactively anticipate patient safety incidents and prevent harm, respond effectively to incidents, and understand the system factors that shape and are shaped by patient safety and incident management? Access practical strategies and resources in our incident management toolkit.
Global Patient Safety Alerts
Find alerts, advisories and recommendations from patient safety, quality and healthcare organizations from around the world. See what others learned from analyzing patient safety incidents to improve the safety of your patients and increase transparency.
Hospital Harm Measure and Improvement Resource
The Hospital Harm measure, when used in conjunction with local sources of information about patient safety, can inform and optimize improvement initiatives. The Improvement Resource is a compilation of evidence-informed practices linked to each of the clinical groups within the Hospital Harm measure to help drive changes that will make care safer.
Healthcare Worker Support Toolkit
The Creating a Safe Space Toolkit is intended to support healthcare leaders and policy makers to develop, implement or improve healthcare worker support models. It includes tools, resources and templates from organizations across the globe that have successfully implemented their own healthcare worker support models.
A Framework for Establishing a Patient Safety Culture
The Patient Safety Culture Bundle for CEOs and senior leaders covers key concepts of safety science, implementation science, just culture, psychological safety, staff safety and health, patient and family engagement, disruptive behaviour, high reliability andresilience, patient safety measurement, frontline leadership, physician leadership, staff engagement.
About the Canadian Patient Safety Institute
Established by Health Canada in 2003, CPSI worked with governments, health organizations, leaders, patients and healthcare providers to inspire extraordinary improvement in patient safety and quality. As we start a new chapter as Healthcare Excellence Canada, tools and resources remain available on the CPSI website.
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About the Canadian Foundation for Healthcare Improvement
Originally created as the Canadian Health Services Research Foundation in 1996, the organization evolved to embrace a new challenge and changed its name in 2012. The Canadian Foundation for Healthcare Improvement worked shoulder-to-shoulder with partners to accelerate the identification, spread and scale of proven healthcare innovations that sustain improvements in patient experience, health, work life of healthcare providers and value-for-money. As we enter a new chapter as Healthcare Excellence Canada, tools and resources remain available on the CFHI website.