Skip to main content

Emergency-to-Primary Care Pathway

In Neil’s Harbour, Nova Scotia, patients with less urgent needs can be referred from the emergency department to a primary care clinic for a same- or next-day appointment.

Topics
  • Primary and community care
  • First Nations, Inuit and Métis priorities
  • Cultural Safety
Audience
  • Healthcare leader

  • Community organization

  • Point of care provider

With support from the program, the teams introduced promising practices — approaches that improved access to safe, including culturally safe, team-based primary care — by meeting the unique needs of communities, patients and providers while encouraging collaboration and shared learning across Canada.

About this Promising Practice

To improve same-day and next-day access to primary care and reduce emergency department visits, Nova Scotia Health introduced a Registered Nurse (RN) prescriber to the primary care team in Neil’s Harbour. Since implementation, 23% of patients with less urgent needs have been redirected from the emergency department to primary care, with additional same-day appointments preventing unnecessary ER visits.

Strengthening Primary Care in Northern, Rural and Remote Communities

Healthcare Excellence Canada launched the Strengthening Primary Care in Northern, Rural and Remote Communities program (Strengthening Primary Care) to strengthen access to team-based primary care in northern, rural and remote communities.

Learn more

Search...