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Referral Pathways to Family Care Teams

In Western Newfoundland and Labrador, referral pathways connect patients from community clinics and virtual care with family care team nurses, social workers and other services closer to home.

Topics
  • Primary and community care
  • First Nations, Inuit and Métis priorities
  • Cultural Safety
Audience
  • Healthcare leader

  • Community organization

  • Point of care provider

About this Promising Practice

Many people living in Western Newfoundland and Labrador do not have timely access to team-based primary care, and experience long wait times for services. Also, many community-based private physician clinics do not have established pathways to connect with services offered by NL Health Services family care teams (FCT) that can support patients in navigating health and social services. Patient pathways to improve timely access to services within family care teams. Following a referral by the primary care provider (i.e. community-based physician, FCT or regional virtual care [RVCC] provider), a FCT nurse or social worker provides care or navigation to team-based services (e.g., case management, advanced care planning, preventative care services)."

Strengthening Primary Care in Northern, Rural and Remote Communities

Healthcare Excellence Canada launched the Strengthening Primary Care in Northern, Rural and Remote Communities program (Strengthening Primary Care) to strengthen access to team-based primary care in northern, rural and remote communities.

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