Same-Day and Next-Day Virtual Primary Care
At two primary care centres serving rural First Nations communities on northern Vancouver Island, British Columbia, reserved virtual appointments give patients faster access to care by video or phone.
- Topics
- Primary and community care
- First Nations, Inuit and Métis priorities
- Cultural Safety
- Audience
Healthcare leader
Community organization
Point of care provider
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About this Promising Practice
Rural First Nations communities in North Vancouver Island, British Columbia, experience long wait times to access team-based primary care. This leads to an increased reliance on emergency departments (EDs) as the primary access point for healthcare.
Integrate a virtual care visit platform (BC Virtual Visit) within two primary care centres, to enable:
Patients to obtain appointments to see members of a team of primary care providers virtually the same-day as requested, or the next-day. This is made possible by reserving 2-hours of appointments for same-day/next-day appointments across 6 providers (or half-day a week per family physician).
Providers to provide in-person care using virtual technologies to better meet patient needs, for example, a virtual real-time interpreter service.
Program: Strengthening Access to Primary Care in Northern, Rural and Remote Communities
Location: North Vancouver Island, British Columbia
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